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Introduction To Helping Relationships

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Presentation on theme: "Introduction To Helping Relationships"— Presentation transcript:

1 Introduction To Helping Relationships
PowerPoint produced by Melinda Haley, M.S., New Mexico State University. “This multimedia product and its contents are protected under copyright law. The following are prohibited by law: any public performance or display, including transmission of an image over a network; preparation of any derivative work, including the extraction, in whole or part, of any images; any rental, lease, or lending of the program.” “Copyright © Allyn & Bacon 2004”

2 Characteristics of Helpers
Descriptions of Effective Helpers They identify with people rather than with things. They have a capacity to cope. They are warm and accessible. They inspire confidence and trust. They are mature. They are actualized. They are high-functioning. They care deeply about others. They are compassionate. They act to remedy injustice. They are human. “Copyright © Allyn & Bacon 2004” They are warm and accessible instead of “They are friendly” They care deeply about others instead of “about self and others” They are high functioning instead of “well-functioning”

3 Characteristics of Helpers
Five Levels of Functioning “Copyright © Allyn & Bacon 2004” A high level of empathy is taking place Level Five An adequate amount of empathy is taking place Level Four A minimum amount of empathy is taking place Level Three A little empathy is taking place Level Two No empathy is taking place Level One

4 Characteristics of Helpers
More On The Levels Of Functioning The constructs of respect, regard, genuineness, concreteness, and warmth can also be scaled on the same five levels. If the helper’s level of functioning is high on these traits regarding important facilitative conditions, then constructive changes are more likely to take place. A low level of functioning on these constructs means constructive changes are less likely to take place and can actually have destructive consequences. If the helper is on the same level as the helpee then no change is likely to take place. “Copyright © Allyn & Bacon 2004”

5 Characteristics of Helpers
Helping and the Helper-Lifestyle Helper traits are genuine and are not “tricks” or “techniques” that the helper turns on or off. Helper traits can be learned. Helpers continuously evaluate their own life in relationship to goals, plans and personal values. Helpers can develop their innate traits in order to become even more compassionate and caring. Helpers seek revitalizing opportunities to prevent burnout. “Copyright © Allyn & Bacon 2004” For item 2, I’d add: “Helpers can develop their innate traits in order to become even more compassionate and caring.”

6 Characteristics of Helpers
Match Making Compatibility between helper and helpee is an important aspect in the success of a helping relationship. This is especially true for cultural and ethnic difference factors. While helpers do not have to be of the same race or culture, effective helpers communicate understanding and respect. Cultural sensitivity on the part of the helper can help diminish the barriers to cross-cultural helping. “Copyright © Allyn & Bacon 2004” Take out the heart which signals romance and is inappropriate.

7 Characteristics of Helpers
Facilitator of Growth Essential conditions for helping to be successful: “Copyright © Allyn & Bacon 2004” Helper Warmth And Caring Helper Openness Helper Empathy Intentionality Communication Competence Helper Positive Regard and Respect Helper Concreteness And Specificity

8 Characteristics of Helpers
The Continuum of Responsibility “Copyright © Allyn & Bacon 2004” High Responsibility High Responsibility H e l p e r Beginning of the relationship Ending of the relationship H e l p e e Low Responsibility Low Responsibility

9 Characteristics of Helpers
Personal Characteristics of Effective Helpers Awareness of self and values. Awareness of cultural experiences. Ability to analyze one’s own feelings. Ability to be a model and influence. Ability to be altruistic and compassionate. Ownership of a strong sense of ethics. Ability to be responsible for one’s own actions. Ability to serve as a catalyst for empowerment. “Copyright © Allyn & Bacon 2004”

10 Characteristics of Helpers
Personal Characteristics of Effective Helpers Awareness of self and values: Self-awareness helps protect the client from helpers inadvertently projecting their values onto the helpee. Helps identify whether or not a helper is judging a helpee by a social or cultural norm. Guides helping in that it allows the helper to be aware of what he or she believes regarding human nature and change. “Copyright © Allyn & Bacon 2004”

11 Characteristics of Helpers
Personal Characteristics of Effective Helpers Awareness of Cultural Experiences: Effective helpers are aware of life experiences other than their own. Understanding cultural differences helps eliminate the fear of being rejected by the helpee. Effective helpers are aware of their own ethnocentric, racist or stereotypical views. “Copyright © Allyn & Bacon 2004”

12 Characteristics of Helpers
Personal Characteristics of Effective Helpers Ability to Analyze the Helper’s Own Feelings Effective helpers are aware of, and in control of, their own feelings. Effective helpers recognize common feelings associated with helping (e.g. fear, disappointment, elation, confusion etc). Effective helpers are able to deal with their own confusion and accept that they do not have all the answers. “Copyright © Allyn & Bacon 2004”

13 Characteristics of Helpers
Personal Characteristics of Effective Helpers Ability to be a model and influence: Helpers model socially adaptive behaviors to helpees. Controversy surrounds whether or not helpers should live fulfilling lives. The validity of their work may be challenged if they do not (e.g. happy marriages, well-adjusted kids, no scrapes with the law). Practice what you preach. Social influence theory plays a role in effective helping. Helpers are able to form clear boundaries. “Copyright © Allyn & Bacon 2004”

14 Characteristics of Helpers
Personal Characteristics of Effective Helpers Ability to be altruistic and compassionate: Helpers often receive benefits from helping. Effective helpers often identify with people and humanity rather than with things and narcissistic endeavors. Helpers help because they truly care. Effective helpers are open to feedback from clients regarding their own motive for helping. “Copyright © Allyn & Bacon 2004”

15 Characteristics of Helpers
Personal Characteristics of Effective Helpers Ownership of a strong sense of ethics: Valuing the helpee’s welfare will help to ensure no harm is done. Beliefs about human nature guides helper actions. Ethical helpers act in such a way as to maintain the confidence of the helpee. Confidence is not betrayed. Ethical helpers understand confidentiality, informed consent, keeping records, malpractice, competence, beneficence and nonmaleficence. “Copyright © Allyn & Bacon 2004”

16 Characteristics of Helpers
Personal Characteristics of Effective Helpers Responsibility: Whose is it? There is debate as to who is responsible for the helping relationship: helper or helpee? Most authorities view this as a shared responsibility. The helpee is responsible for his or her own decisions. The helper is responsible for presenting ideas, reactions, or support. “Copyright © Allyn & Bacon 2004” Instead of “controversy” I’d say “debate”

17 Characteristics of Helpers
Personal Characteristics of Effective Helpers Ability to serve as a catalyst for empowerment A helper seeking to empower a helpee will form the relationship on trust, and shared power. The helper does not “do for” the helpee as this strips away choice and power. The helper’s goal is to guide the helpee into increasing his or her personal, interpersonal or political power. “Copyright © Allyn & Bacon 2004”

18 Introduction to Helping Relationships Presentation Resources
Brammer, L. M. & MacDonald, G. (1999). The helping relationship: Process and skills, 7th ed. Needham Heights, MA.: Allyn & Bacon. Kottler, J. A. (2000). Nuts and bolts of helping, 1st ed. Needham Heights, MA: Allyn & Bacon. “Copyright © Allyn & Bacon 2004”


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