1. Loislaw Public Records Customer Training Presentation ™

2. Loislaw Public Records ™ 2 Loislaw Public Records What sets us apart?  Look and Feel... –More user friendly! –More data at your fingertips! –More right party contacts!  Great Features... –Confidence Score: Returns a score for every search indicating the likelihood of locating the target. –C-Score: Returns a report and score indicating the likelihood of collecting from the target –Console: Provides a daily search history and the ability to re-run a search without re-entering the data. –Associates Search: Helps locate hard-to-find debtors through people associated with your target at a specific address. –Powertools: Allow for deeper searching, without re-entering the data, by linking results displayed in blue with additional search options. ™

3. Loislaw Public Records ™ 3 Search Tips DO  Use the People tab first – It’s UNLIMITED!  From your results, click on a Name, SSN, Address, or Phone Number to access great search options via the drop-down boxes.  LESS is MORE! When searching with data other than an SSN, too much information submitted may prevent you from obtaining valuable results. DO NOT  Do not use punctuation in your searches.  Do not use middle names, middle initials, or titles unless narrowing down results returned (i.e. use Robert Smith, not Robert V Smith, Jr.)  Don’t use descriptors and directional information in your searching such as Street, Avenue, or Circle. Loislaw Public Records Search Tips ™

4. Loislaw Public Records ™ 4 People Search Tabs make it easier to navigate to your desired search type. Search Tabs! This field can be used to identify the search by client name or number. It can be optional or required. Reference Number Loislaw Public Records People Search ™

5. Loislaw Public Records ™ 5 The CONSOLE is a new feature that displays your search history, allowing you to re-run searches previously performed. Search History! Loislaw Public Records Console ™ Here a search can be re-run on any of the current day’s searches. Simply click on an entry. Re-Run a Search

6. Loislaw Public Records ™ 6 People Search Loislaw Public Records Search Options ™ LESS IS MORE! For non-SSN searches, the less information you put in your search the broader your results! TIP: Search by SSN or use a name and address combination. Search Options

7. Loislaw Public Records ™ 7 People Search Don’t use punctuation, middle names, or descriptors on the initial search. TIP: Loislaw Public Records People Search ™ Additional help, including FAQ, is available by clicking on the SUPPORT link. Help! Here, you can run a reverse phone number look-up through our ENHANCED PEOPLE DATABASE. Reverse Phone

8. Loislaw Public Records ™ 8 People Search Results You can export your search results to an Excel or PDF file. Simply check the box, and click the appropriate icon. REPORTS! Indicates phone number is associated with the address, but not the person. Placing the cursor over the number provides insight into phone ownership. Address Only Flag Loislaw Public Records People Search Results ™ Need a printable version of your results? Click here! Printable Version

9. Loislaw Public Records ™ 9 Tip: A Confidence Bar is included with all results. This feature provides an indication of the likelihood of finding the target at that address. Confidence Bar! Loislaw Public Records People Search Results ™ The new property flag indicates that the target is either a current or previous owner of that property. Find more information on the property by using the address drop-down box. New! Click on any name, SSN, address, or phone number to access additional search options via drop down boxes.

10. Loislaw Public Records ™ 10 You can do a Relatives Search or C-Score Report directly from your main results page. Tools! The Wrench PowerTool icon provides a central location for most search options without re-entering data! Wrench Icon! Loislaw Public Records People Search Results ™

11. Loislaw Public Records ™ 11 Associates Search: Links associated individuals to a target through shared address history. Returns current address & phone. Associates! A red flag indicates a high risk address. Place the curser over the flag to display details. High Risk Address Loislaw Public Records Address Search ™ Click on an address to access a drop-down box for further searching. Address!

12. Loislaw Public Records ™ 12 411 Search Loislaw Public Records 411 Search ™ Reverse Phone Here is another place to run a reverse phone. This is a premium search that provides real time directory assistance phone information. Access all electronic directory assistance searches through the 411 tab. Note that these are premium searches. 411

13. Loislaw Public Records ™ 13 411 Search Remember, this is real-time directory assistance phone information. No need to call 411! TIP! Loislaw Public Records 411 Search ™ This feature provides an in-depth reverse phone number report, as well as a phone history. PowerPhones New! Phone History can be used to obtain a phone number’s history, including ownership, activation, cut off dates, and more!

14. Loislaw Public Records ™ 14 Fetch Search Search an individual database, a combination of databases, OR search all of the databases* by selecting “Check All”. Fetch Search To search the People 3, City Zip and City Area Code databases you must check the database individually. They are not searched when you select “Check All” *Check All Exclusions Fetch provides a comprehensive search engine to search Loislaw™ Public Records entire National and State database library. Note Loislaw Public Records Fetch Search ™

15. Loislaw Public Records ™ 15 Fetch results may include alternate phone numbers and addresses, in addition to asset information. Fetch Results Loislaw Public Records Fetch Search ™ The databases are arranged by type of search. Searching on an individual database may provide more search options. Fetch Databases Remember, it is possible to run a Fetch search by a name, SSN, address, or phone number! TIP!

16. Loislaw Public Records ™ 16 Reports Loislaw Public Records C-Score Report ™ This comprehensive report delivers current address history, phone, property, bankruptcies/ Judgments/liens, and relatives, in addition to a Collectability Score. C-Score Report Additional reports will be available from this tab as they are released. Note New! The Reports Tab provides access to the C-Score Report. This is a premium search.

17. Loislaw Public Records ™ 17 This score is determined by using a complex formula which indicates the likelihood of collecting from the target. Scores range from 0 to 637. Collectability Score Within the scoring summary, click on any blue text to link directly to additional information. Deeper Searching Results of this search include address, history, relatives, property, and BJL information. Note Loislaw Public Records C-Score Results ™

18. Loislaw Public Records ™ 18 Criminal Search Loislaw Public Records Criminal Search ™ The Criminal Search checks the USA Criminal Database, the National Sex Offenders Database, and the National Watch List. Criminal Database

19. Still have questions? Please contact your rep at (877) 922-1144 For technical support- (877)471-5632 For billing inquiries- (866) 529-6600 Loislaw Public Records ™