1. MSEmploy BizSparkApprenticeships Help 500,000 people into work (over 3 years) Digital Literacy Curriculum Measure impact through increased employment in participating partners Measure impact by reporting from engaged NGOs Measure impact through number of people placed Measure impact by surveying employment outcomes of people reached 100,000 pa7,000 pa10,000 pa50,000 pa Economic Evidence through 2009 IDC Survey & Work Foundation Foster technology innovation Support employment focussed NGOs Create pathways into IT industry Enhance basic employability skills UK Skills Portal Remploy UK Online Leonard Cheshire Disability Princes Trust Universal Home Access Training vouchers Internships Student Programmes IT Academy IT Diploma Digital Skills 4 Citizens Industry Alliance for Jobs

2. Microsoft Digital Literacy Curriculum –Launched in April 2008 –Free online, entry level IT training –Accredited by OCR and City&Guilds –5 courses each with 2-3 hours of learning –Available in over 30 languages –Also available through UK Online Centres –Available online at www.microsoft.com/uk/dlcwww.microsoft.com/uk/dlc p. 2

3. Productivity Programs Digital Literacy Courses and Topics Computer Basics Security and Privacy Internet and Web Basics Digital Lifestyle Digital Literacy Certificate Test (Spans all five objective domains) Computer Basics Assessment Internet and Web Assessment Productivity Programs Assessment Security & Privacy Assessment Digital Lifestyle Assessment Intro to Computers Terminology Hardware Software Operating Systems Data Networking Performance Windows Interface File management Basic operations Course Objectives Internet & WWW Browsers Connectivity Web site navigation eCommerce Internet E-mail Online Safety & Privacy Online Communities Instant Messaging Web authoring Word Processing Spreadsheets Presentations Databases Each topic covers: Launch Open file Basic functions Print Close Security & Privacy Protect your PC Passwords Practices Threats Protect Yourself & Family Online Cons Predators Safe practices Computer Ethics Intellectual property Copyright Digital Media Photography Video Music Digital Devices Mobile phones PDAs Wireless computing Tablet PCs Wearable devices Careers

4. IT Academy Qualifications Roadmap

5. Microsoft Business Certifications (MSBC) No Administration, exams automatically set and corrected MSBC Exams are 40% discounted to IT Academies Cost is £24.00 per module Word 2007 Excel 2003 PowerPoint 2007 Outlook 2007 Access 2007 Windows Vista Word 2003 Core Word 2003 Expert Excel 2003 Core Excel 2003 Expert PowerPoint 2003 Core Outlook 2003 Core Access 2003 Core Microsoft Business Certifications

6. Microsoft IT Professional and Developer Certifications Classic Microsoft Certifications – Microsoft Certified Professional (MCP) – Microsoft Certified Systems Administrator (MCSA) – Microsoft Certified Systems Engineer (MCSE) – Microsoft Certified Applications Developer (MCAD) – Microsoft Certified Solutions Developer (MCSD) Go to www.microsoftlearning.com for full listing of All IT Professional Examswww.microsoftlearning.com

7. IT Academy Benefits Worldwide Microsoft IT Academy Benefits Advanced Curriculum Microsoft E-Learning Portfolio E-learning portfolio provides more than 300 multimedia courses including simulations, games, and videos to help students and instructors improve their skills. ● Instructor e-learning Course Management Tool Instructors can send group e-mail messages, monitor student performance, and manage student access to e- learning courses. ● Microsoft E-Reference Books Library Library enables searches through more than 500 technology books published by Microsoft Press. Three instructor subscriptions are included with Microsoft IT Academy membership and discounted rates are available for students. ● Microsoft Digital Literacy Curriculum provides essential skills for students new to computing. ● Professional Courseware (fees apply) Microsoft IT Academy members receive special pricing for Official Microsoft Learning Products including courseware, seminars, workshops, and clinics (may vary by country). ● Academic Textbooks (fees apply) Microsoft Official Academic Course (MOAC) provides curriculum for semester-based and quarter-based courses. Supplements include an instructor resource center, teaching notes, virtual labs, assessments, and sample syllabi. Available only to academic institutions. ●

8. IT Academy Benefits Worldwide Microsoft IT Academy Benefits Advanced Software and Resources Lab Licenses* Advanced level members may request up to 100 licenses for Windows server and client products, including Windows Vista Business for classroom use. Essential level members may request up to 50 licenses for Office Professional Edition 2003 and/or Office Professional 2007 for classroom use. *See license note in the Global Benefits Guide. Additional media and shipping charges may apply. ● ●● ● MSDN Academic Alliance (MSDN AA) One-year downloads subscription for Developer and Designer MSDN AA tracks allowing use of Microsoft platform, server, developer, and designer products on the personal computers of students and faculty. ● Microsoft TechNet Plus One-year subscription to Microsoft TechNet Plus Direct, and a discount on additional subscriptions. Allows download of knowledge base articles, security updates, utilities, and other resources. ●

9. IT Academy Benefits Worldwide Microsoft IT Academy Benefits Advanced Certification Exams Microsoft Certifications Microsoft IT Academy members receive discount pricing on select Microsoft certification exams. Discounts vary by exam type and geographic location. ● Microsoft Certified Trainer (MCT) Each Microsoft IT Academy institution receives one Microsoft Certified Trainer membership and a 25 percent discount on additional MCT memberships for qualified instructors. At the Essential level, instructors with certifications on the 2007 Microsoft Office system are eligible for MCT membership. ● Marketing Resources Welcome Kit Members receive a welcome letter, plaque, and posters to promote their Microsoft IT Academy membership. ● Microsoft IT Academy Program member Logo Members receive access to the Microsoft IT Academy logo for marketing use. ● Microsoft IT Academy Locator Using the Microsoft IT Academy Locator, students can quickly find nearby Microsoft IT Academy institutions. ●

11. Why Apprenticeships? “Apprenticeships provide a great way for people to gain qualifications and workplace experience, while providing businesses with real benefits that contribute to their bottom line.” – Simon Waugh, Chief Executive, National Apprenticeship Services (NAS) Increased regional Partner support from Microsoft Successful pilot in the West Midlands from which the national Programme is being rolled out Pilot proved concept of Partners clustering together in regional areas to: – benefit from collective recruitment and purchasing power – Provide workable cohort to training provider

12. National roll-out National roll- out thru Britain Works 2 intakes per year – first one Feb 2010 700* apprentices in year 1 1400* apprentices year 2

13. The Pilot p. 13

14. Programme Objectives The programme aims to: Allow Microsoft Partners (particularly SMEs) to engage in IT apprenticeships through collaboration Allow all Microsoft partners to actively recruit the apprentices as full-time employees on day one of the apprenticeship. Fast-track Apprentice productivity to the Partner Work with nationally recognised Grade I Training Providers (Zenos)

15. Details of Programme 7 month intensive learning Spilt into 4 parts: 1.3 months – 3 weeks in training, 1 week in workplace 2.1 month in workplace 3.2 months – 3 weeks in training, 1 week in workplace 4.Final month in workplace – completed Apprenticeship Qualified to: – Microsoft Certified Technical Specialist (MCTS) – Microsoft Certified IT Professional (MCITP) – MCP/ Server – Comptia’s A+ & Network+ – National Vocational Qualification (NVQ) for IT Practitioners. – Business & IT and Sales module

16. Call to Action

17. Costs Apprentice’s wage = £100 per week Management fee per intake for the service provided by Microsoft of £750 – split into 3 payments £250 upon commencement £250 after 3 months £250 upon completion of the Programme (7 months) The cost of the training will be funded through the National Apprenticeship Service (NAS).

18. Next steps We are recruiting for the following Zenos locations across England: – Yorkshire: Leeds, Wakefield, Sheffield, Bradford – North West: Preston Warrington, Manchester – West Midlands: Telford, Coventry, Birmingham – East Midlands: Derby, Leicester – South East: Oxford, High Wycombe, Milton Keynes, Stevenage – South West: Bristol, Basingstoke, Wokingham, Southampton – London: Croydon, West London, Romford, Watford Contact mspa@e-skills.com and your requirement will be matched to others so a suitable cohort can be assembled.mspa@e-skills.com Also for more information: – http://www.microsoft.com/uk/partner/apprenticeships http://www.microsoft.com/uk/partner/apprenticeships – http://www.microsoftpartnercommunity.co.uk/groups/ http://www.microsoftpartnercommunity.co.uk/groups/

19. Questions? Thank you for your time Any Questions? p. 19