1. What Do I Do Now? Starting Your EMS July 27, 2007

2. Agenda Select Fenceline Management Support Selecting and Training Your Team Communicating/Training the EMS RedirectingAssistance

3. Select Fenceline The Fenceline is the Geographic Boundary or Operational Boundary of the EMS Can Be by Facility, Department, Operation, or Organization Most Recommend Starting Small with a Fenceline that Has Environmental Issues Already (WWTP, Maintenance Shop, Landfill)

4. Management Support The Number One Reason an EMS Fails is Lack of Management Support Get Management Support at the Very Beginning In Writing (you will refer to it OFTEN). Include Time Table for Implementation and Staff Requirements Get Management Support at the Very Beginning In Writing (you will refer to it OFTEN). Include Time Table for Implementation and Staff Requirements Memo to Department Directors from City Manager Council Resolution Distribute Support Memo Widely Distribute Support Memo Widely Secure Management Support Throughout Your Fenceline…Don’t Forget Middle Managers

5. Management Support Difficulty in Getting Support? Call an EMS Practitioner to Talk About Management Concerns Call an EMS Practitioner to Talk About Management ConcernsFunding?Benefits? Belief It is Just a Paperwork Exercise? EMS Isn’t Applicable to Cities Tons of Assistance Available in “Selling” the Benefits of EMS Tons of Assistance Available in “Selling” the Benefits of EMS

6. EMS Champion The EMS Champion or Environmental Management Representative (EMR) Should be Selected to Lead the EMS Responsible for the Day-to-Day Implementation of the EMS Program and Meeting Time Lines Responsible for the Day-to-Day Implementation of the EMS Program and Meeting Time Lines Key Considerations Must Have the Time and Desire Must Have the Time and Desire Important Traits: Team Builder, Organizer, and Proficient Speaker Important Traits: Team Builder, Organizer, and Proficient Speaker Environmental Background is a Plus Environmental Background is a Plus Senior Management Should Designate the EMR in Writing and Provide a Direct Conduit for Progress Reports

7. EMS Champion Specific Responsibilities Select, Train, and Schedule EMS Core Team Select, Train, and Schedule EMS Core Team Write EMS Procedures Write EMS Procedures Develop Templates Develop Templates Communicate Progress and Identify Deficiencies Communicate Progress and Identify Deficiencies Develop Training Program Develop Training Program Select and Train Audit Team Select and Train Audit Team Assist with Environmental Compliance Assist with Environmental Compliance Conduct Management Review Conduct Management Review External and Internal Communication of the EMS External and Internal Communication of the EMS

8. EMS Champion Send the EMR to Training Recommend ISO 14001 Lead Auditor Training Recommend ISO 14001 Lead Auditor Training EMS Implementation Training EMS Implementation Training Environmental Compliance Bootcamp Environmental Compliance Bootcamp Facilitator Training Facilitator Training

9. Select and Train the EMS Core Team Core Team Members Are Responsible for Guiding and Directing the EMS Select/Volunteer a Team (less than 20 people) and Provide EMS Training (1 - 2 Days) Core Team Should Include the Environmental Champions and the Naysayers Core Team Should be Cross Functional EMS Core Team Members Should Have EMS in their Performance Plan

10. EMS Core Team Schedule Regular Meetings Every Month and KEEP ATTENDANCE RECORDS Keep Meeting Minutes and Distribute Use Each Meeting to Also Conduct Training for Next EMS Piece Get Commitment for Core Team Members for At Least the Term of Implementation Have City Manager Write Each Member a Letter of Support

11. Communication of the EMS Start Engaging Staff of the EMS at the Beginning of Implementation Emails, Bulletins, Paycheck Notes, Posters Emails, Bulletins, Paycheck Notes, Posters Adopt an Environmental Policy and Use it for Employee Support Develop an EMS Training Course and Ask HR to Deliver During New Employee Orientation

12. Communication of the EMS Develop an Environmental Awards Program Recognizing Employees for Their Effort Consider an Environmental Logo/Logo Contest Buy Trinkets (Pens/Paper/Hats) for Dissemination Send Good News Bullets To Management Frequently Consider Council Briefings on Progress

13. EMS Training EMS Training Determine the Appropriate Level of Training for Staff by Job Description/Title EMR Needs Immediate and Upfront Training EMR Needs Immediate and Upfront Training EMS Core Team Needs Detailed Training and Must Understand EMS Terms EMS Core Team Needs Detailed Training and Must Understand EMS Terms Training in Order of Importance Facility Manager’s Need to Understand Objectives and Targets and Significant Environmental Aspects Facility Manager’s Need to Understand Objectives and Targets and Significant Environmental Aspects Management Needs to Understand EMS Commitments Management Needs to Understand EMS Commitments General Staff Should Have EMS Awareness Training Each Year General Staff Should Have EMS Awareness Training Each Year

14. Redirect Set Your Target and Timeline for EMS Implementation Use Templates and Examples from Other Organizations Use Templates and Examples from Other Organizations Tailor Documents and Approaches to Meet Your Organization Tailor Documents and Approaches to Meet Your Organization If Something Isn’t Working, Stop, Reassess Goal, and Redirect. During EMS Implementation, You Will Constantly Evaluate and Redirect Your Course

15. Top Three Lessons Learned Don’t Give Up…It’s Worth It in the End Ask For Help Call TCEQ, EPA, or Another City Call TCEQ, EPA, or Another City Great website Great website www.peercenter.net Always Remember the EMS is About Environmental Improvements, Not the Documents

16. Contact Information Laura Fiffick 214 670 5942 www.dallascityhall.com Laura.fiffick@dallascityhall.com