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Leveraging Technology for Growth David Cannon Program Manager, Telecommunications IDC Australia.

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Presentation on theme: "Leveraging Technology for Growth David Cannon Program Manager, Telecommunications IDC Australia."— Presentation transcript:

1 Leveraging Technology for Growth David Cannon Program Manager, Telecommunications IDC Australia

2 Copyright 2008 IDC. Reproduction is forbidden unless authorized. All rights reserved. UC 2.0 IDC CIO Summit 19/08/08 David Cannon IDC Program Manager - Telecommunications

3 © 2008 IDC Agenda Introducing IDC What is Unified Communications? The Eco System IP Telephony Market Update Macro Economic Issues Driving UC Adoption UC 2.0 – What Is The Future Of UC? Conclusion

4 © 2008 IDC Introducing IDC Providing technology intelligence, industry analysis, market data, and strategic and tactical guidance to builders, providers, and users of information technology since A division of IDG, the world's leading technology media, research, and event company.

5 © 2008 IDC What is Unified Communications?  Unified communications (UC) provides a common infrastructure to deliver, manage, and support a wide range of communications applications - all accessible through desktop and mobile devices Horizontal & Vertical (Business)Apps Custom Communications Apps Presence Management & Configuration Click to X Web, Audio & Video Conferencing Unified Messaging Voice mail Fax IM Calendaring & PIM IP Telephony

6 © 2008 IDC Unified Communications Eco System TelecomIT Data & Video Voice Fixed Mobile Office Home Unified Communications Eco System

7 © 2008 IDC IP Telephony Market Update

8 © 2008 IDC Macro Economics Driving UC Generation Why? Aging Workforce DisparatePopulationDisparatePopulation LowUnemploymentLowUnemployment Globalization Globalization Skills Shortage Carbon Footprint

9 © 2008 IDC UC 2.0 -THE FUTURE

10 © 2008 IDC

11 UC 2.0 – What Is The Future Of UC? Prosumer / Consumer UC Intelligent Presence Role Orientated UC Applications External Client Interoperability Virtual / Hosted UC

12 © 2008 IDC Conclusion UC is hot because it touches all areas of the ICT landscape. Hardware, software and services are all effected. UC adoption will help to minimize the effects of macro economic business inhibitors. Generation Y will demand it regardless. Vendors are continuing to enhance their UC applications for overall ease of use and interoperability.

13 © 2008 IDC Thank you: Questions? David Cannon Direct: Program Manager Telecommunications


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