1. HA405: Leadership and Ethics in Health Care Week 6 Seminar
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2. School of Health Science
Week 6 Seminar
In this week’s seminar we will cover:
Understanding the concept of respect in stewardship.
We will discuss self-esteem vs. self- centeredness.
Moral scope and integrity.
Personal code of ethics.
The value of “people skills” in leadership.
Looking Ahead to Unit 7
Conclusion
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3. Respect in Stewardship
What exactly is Stewardship?
Stewardship has been defined as “beginning with the willingness to be accountable for some larger body than ourselves—an organization, a community. Stewardship springs from a set of beliefs about reforming organizations that affirms our choice for service over the pursuit of self-interest.” Peter Block (1993)
Further, respect for oneself and others is the center of all activities, especially in management
Respect is the value that allows leaders to restrain ego, admit mistakes, pay attention and care and honor others
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4. Self Esteem vs. Self Centeredness
Self Esteem is an individual’s respect for their own convictions, actions, imperfections, and abilities
Without self esteem one cannot be mentally healthy
Does not function well under pressure
Has difficulty accepting and giving compliments
Tends to be egotistical, controlling, and in constant need of affirmation
Self-centeredness is an individual’s overly favorable sense of his own abilities, views, decisions, and needs
Self centered people are arrogant, insecure and a nuisance in any social or professional setting
Stewards with low self-esteem but are highly self centered do not respect or trust others
Alienate others with a domineering attitude
Cause unnecessary work problems
Engender disloyalty, stress and fear
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5. Moral Scope and Integrity
Integrity defined is “the quality that allows a person to differentiate right from wrong “.
Integrity can also be viewed as a person’s sensibility or moral compass
To lead an organization with integrity and in an ethical manner, the reading suggests leaders start by:
Adopting and Organizational Code of Ethics
Adopting a Personal Code of Ethics
Telling the truth and not exaggerating
Do as you say you will do
Use Power Appropriately
March to the beat of your own drum
Be Trustworthy
Manage Expenses Judiciously
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Things to Consider
When thinking about leaders and the type of leader you would want to become, take time to ask yourself:
What would others say about my ethics and integrity?
Does integrity really mean that much to me?
How do my actions stack up against the things I say?
Do I use my power in an appropriate way?
Have I ever behaved in an unethical manner?
Be honest with yourself and if you think adjustments need to be made, don’t be afraid to do so. We are all works in progress.
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7. Personal Code of Ethics
When you create a personal code of ethics for yourself, this exercise serves two purposes:
First, It resounds the values that are important to you
Second, It will help guide in your decision making and prioritizing when difficult situations arise
In adopting a personal code of ethics, the leader should be able to consider how other people will perceive their behaviors and actions.
You must remember what others will think of you
As you create your personal code, ask yourself:
What does integrity mean to me?
What do I value?
What do I stand for?
What am I willing to compromise or not compromise?
Once you create your code you must commit to it
This commitment will help you weigh the cost of not being ethical
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8. People Skills in Leadership
Leaders who have people skills are marked by a profound respect for the character of others and have a deep faith in their potential
The backbone of people skills is reciprocity because without it no interaction or relationship develops
Key steps one can take to enhance interpersonal connections include:
Listening
Showing respect
Saving time for the staff
Managing perceptions
Recognizing Others
Managing emotions appropriately
Smiling and being courteous
Focusing on the needs of your team
Demonstrating compassion
Eliminate childish and unprofessional behavior
Be an optimist
Practice the “Golden Rule”
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Some Key Terms
Collaboration: Collaborative people are those who identify a possibility and recognize that their own view, perspective, or talent is not enough to make it a reality.
Self Esteem: An individual’s respect for his/her own conviction, actions, imperfections and abilities.
Integrity: Accepting full responsibility, communicating clearly and openly keeping promises, avoiding hidden agendas, and having the courage to lead yourself and your team with honor.
Code of Ethics: Defines appropriate, inappropriate and gray areas of conduct within the organization.
Leadership: A reciprocal relationship between those how choose to lead and those who decide to follow.
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Some Key Terms
People Skills: A profound respect for others’ character and faith in their potential, which is why they enjoy being with people and interact well with them.
Despair: No choice, not option. Hope, on the other hand, always provides options. That’s what leaders have to communicate.
Optimism: Does not mean simple waiting for good things to happen’ it means acting in way that creates positive futures. Stewardship: Being with the willingness to be accountable for some larger body than ourselves—an organization, a community.
Respect: The value that commands leaders to restrain ego, to admit mistakes, to pay attention, to care for and honor others, to keep an open mind, to give credit and ask for help.
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Looking Ahead
In Unit 7 we will look at change, commitment and emotional intelligence
We will define the characteristics of a change maker,
Evaluate and compare several healthcare leaders’ definitions of commitment,
Learn how to maintain your commitment to your organization,
Explain why emotional competence is central to leadership,
Learn how to improve your emotional intelligence, and
Improve personal and time management skills.
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Conclusion
Understand how stewardship and respect relate to each other and how important this is for an effective leader
Know the difference between self esteem and self centeredness and how these traits impact a leader
Your personal code of ethics will shape the leader you become. Think about what you value
Developing your interpersonal skills as a leader will enable your team to connect better with the organization
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