1. Tailoring Your Testing Timespan Geordie Keitt [geordiekeitt@gmail.com] ProChain Solutions, Inc. CAST 2013, Madison WI Copyright © 2013 Geordie Keitt1 Time, Judgment, and Collaborative Context Creation

2. Elliott Jaques Copyright © 2013 Geordie Keitt2  Felt-fair pay: the amount of money that people report feeling satisfied earning for performing a particular role  Timespan of discretion: the longest task which you are responsible to complete using your own judgment  Level of cognition: the type of cognitive processing and level of abstraction  A) required to satisfactorily fulfill a work role  B) of which one is capable when performing at one’s maximum potential  C) which one exhibits when working  Stratum of work: a group of work roles with similar timespan and required level of cognition

3. Stratum I Copyright © 2012 Geordie Keitt3 Cognition: Declarative Processing Role: Procedural  Manual and clerical work  Concretely exampled outputs  Specified methods Timespan of Discretion: 1 day – 3 months

4. Stratum I Copyright © 2013 Geordie Keitt4

5. Stratum I Copyright © 2013 Geordie Keitt5

6. Stratum 2 Copyright © 2013 Geordie Keitt6 Cognition: Cumulative Processing Role: Diagnostic  Specialist work  Output is interpreted  Data gathered and assessed Timespan of Discretion: 3 to 12 months

7. Stratum 2 Copyright © 2013 Geordie Keitt7

8. Stratum 2 Copyright © 2013 Geordie Keitt8

9. Stratum 3 Copyright © 2013 Geordie Keitt9 Cognition: Serial Processing Role: Managerial  Multiple pathways  Balancing short- and long-term goals Timespan of Discretion: 1 to 2 years

10. Stratum 3 Copyright © 2013 Geordie Keitt10

11. Stratum 3 Copyright © 2013 Geordie Keitt11

12. Stratum 4 Copyright © 2013 Geordie Keitt12 Cognition: Parallel Processing Role: Orchestral  General management  Construct and pursue multiple uncertain paths synchronously Timespan of Discretion: 2 to 5 years

13. Stratum 4 Copyright © 2013 Geordie Keitt13

14. Stratum 4 Copyright © 2013 Geordie Keitt14

15. Context, Capacity, and Timespan Copyright © 2013 Geordie Keitt15 Philosophical question: Where does context originate? Practical questions: Does my context encompass the task at hand? Does my boss’s context encompass my own? How can I better match my teams abilities with their roles?

16. Bibliography Copyright © 2013 Geordie Keitt16  Jaques, Elliott. Requisite Organization. Baltimore, MD: Cason Hall & Co., 2006  Jaques, Elliott. The Life and Behavior of Living Organisms: A General Theory. Westport, CT: Praeger Publishers, 2002  Jaques, Elliott & Cason, Kathryn. Human Capability. Baltimore, MD: Cason Hall & Co., 1994 Suggested reading  Csikszentmihaly, Mihaly. Flow: The Psychology of Optimal Experience. New York, NY: HarperCollins, 1990

17. Work Roles Copyright © 2012 Geordie Keitt17 StratumRole TypeTypical dutiesTimespan VIIStrategicCEO; Navigate global context20y+ VIIntegrativeCTO, CFO; Manage multiple business units 10 – 20y VDefinitiveProfit Center President Manage a single business unit 5 – 10y IVOrchestralGeneral management; Construct and pursue multiple uncertain paths 2 – 5y IIIManagerialManagers; choose among possible pathways, balancing goals 1 – 2y IIDiagnosticSpecialist; Output is interpreted, data gathered and assessed 3m – 1y IProceduralManual and clerical; concretely exampled outputs, specified methods 1d – 3m

18. Maximum vs Applied Level Copyright © 2013 Geordie Keitt18 Jaques’ concept of Applied Level: A =ƒ M * S&K * V&C A: Applied Level M: Maximum Level S&K: % sufficiently skilled / knowledgeable V&C: % commitment based on alignment to personal values