1. Teambuilding Block - Seminar 3.4 CAP Corporate Learning Course
Management
Principles
Teambuilding Block - Seminar 3.4 CAP Corporate Learning Course

2. Objectives 1. Describe basic management principles
2. Describe the concepts of span of control and unity of command
3. Describe characteristics of some of the leading management theories
4. Compare and contrast leadership and management

3. Introduction – What does it mean to be a good manager?
Good managers impact others in positive ways.
Good managers are a valuable resource in our personal and professional lives.
(Your response) ___________________________________________

4. Four Management Principles (or Functions)
Planning
Determine Goals
How goals will be achieved
Decision making

5. Four Management Principles (or Functions) Cont.
2. Organizing
Reflect on plans and objectives
Establish major tasks
Divide major tasks into subtasks
Allocate resources
Evaluate the results of your strategy

6. Four Management Principles (or Functions) Cont.
3. Influencing
Achieve the organization’s goal by motivating, directing, or leading
Effective communication

7. Four Management Principles (or Functions) Cont.
4. Controlling
Making things happen as planned
Monitor the progress being made by your workers
Gathering information and measuring performance

8. Span of Control and Unity of Command
Number of individuals a manager supervises
Span of Control and Span of Management are the same term
Unity of Command
Individual should have one boss
Too many bosses cause inefficiencies and ineffectiveness

9. Management Theories The Classical Approach Scientific Management
Classical Organization Theory
The Behavioral Approach
Increase production by understanding the people
Hawthorne Studies
Theory X and Theory Y
Theory X – lazy, lacks initiative, dislikes work
Theory Y – full of initiative, self-directed and committed to the organization
Involves expectations and assumptions about people
Management by Objectives
Manager and subordinate set goals with understanding that subordinate’s job performance would be judged by achieving goals – Peter Drucker

10. Leadership vs. Management
Guiding the behavior of others
Directs people to accomplish objectives
Management
Concerned with more than just people such as all the other resources available to them
Broader scope than leading
Effective managers are probably good leaders

11. Exercise Baseball Team Who’s Who: Divide into teams with 3-6 members
Select a group leader for each group
Using the clues provided, try to determine who plays each position on a baseball team
Solve the problem and analyze how your group leader led you through the process and how the group interacted during the decision making

12. Summary I. The four principles of management are:
Planning – Determining the organization’s goals and deciding how best to achieve them.
Organizing – Assigning tasks to various individuals or groups; puts plan into action.
Influencing – Guiding the activities of the organization’s members.
Controlling – Making things happen as planned and monitoring the progress made by your workers.
II. Span of Control refers to the number of individuals a manager supervises. Unity of Command means that an individual should only have one boss.

13. Summary (cont.) III. Management theories include:
The Classical Approach which identifies planning, organizing, leading and controlling as important managerial concepts
The Behavioral Approach which strives to increase production by understanding the people
Theory X and Theory Y which involved the positive or negative assumptions a manager would make about people
Management by Objectives which involved manager and subordinate setting goals that would influence the job performance evaluation of the subordinate
IV. The distinction between leadership and management is that leadership is guiding the behavior of others and management is concerned with more than just people (all resources must come together to accomplish the goal).