Presentation on theme: "Communication in Organizations"— Presentation transcript:
1Communication in Organizations By: Elizabeth B. Oliveira
2What is Organizational Communications? Katherine Miller defines it as:“The Study of Organizational Communications involves understanding how the context of the organization influences communication process and how the symbolic nature of communication differentiates it from other forms of organizational behavior” (1).
3Henry Fayol’s Theory of Classical Management Fayol’s Theory Is concerned with the Managerial function of OrganizingIt is based on two conceptsElements of ManagementConcerned with with Managers should doPrincipal’s of ManagementConcerned with how Managers should enact the Elements of Management
45 Elements of Management PlanningLooking into Future to attain organizational goalOrganizationArrangement of Employees and the evaluation of these employeesCommandGiving employees task in order to meet the organizational goalCoordinationWorking together to accomplish a goal.ControlEnsuring the organization is functioning as planned
5Principals of Management Scholar ChainManagement should be in hierarchyUnity of CommandEmployee should receive orders from only one personUnity of DirectionProposes activities that have similar goalsDivision of LaborWork is it’s best when employees are assigned to a limited number of specialized tasksOrderAppoint places for each employeeSpan of ControlManagers are more effective if they have control of a limited number of employees
6Weber’s Theory of Bureaucracy Clearly defined HierarchyDivision of LaborCentralization of Decision MakingClosed SystemsImportance of RulesFunctioning AuthorityTraditional (Listen to people above you)Charismatic
7Taylor’s Theory of Scientific Management One best way to do the jobProper selection of workersAppropriate & Proper training of workersStrict Division of LaborDifference between Management & Workers
8Principals of Organizational Power CentralizationOrganization most effective when central management has control over decision making & employee activitiesAuthority & ResponsibilityManagers should hold authority & responsibility must accompany authorityDisciplineOrganizational Members should be obedient to the rules of the Organization
9Principals of Organizational Reward Remuneration of PersonnelEmployees should be rewarded for their work with appropriate salary & benefitsEquityEmployees should be treated equallyTenure StabilityJob should guarantee sufficient time on the job for employees to achieve maximum performance
10Principals of Organizational Attitude Subordination of Individual Interest to general InterestInterests of the whole take precedence over interests of the individualsInitiativeEmployees must work in the best interest of the organizationEsprit de CorpsNo dissension in the organizational ranks
11SummaryClassical Organizational Theories all use a machine metaphor that conceptualize the organization as highly standardized, specialized, and predictable (Miller, 22).Structure & job design in today’s organizations often reflect the ideas expounded many years ago by classical theorists (Miller, 22).
12ReferencesMiller, K. (2006). Organizational Communication. Belmont: Holly J Allen