8The Aircraft Turnround Who / what is involved?MarshallerPassenger escortsGround PowerStepsLoadersRefuellersEngineersCaterersCleanersDispatchersPush Back / PowerbackDeicingOrganisationsATCCustomsImmigrationAirport AuthorityPoliceSecurityairlineGround handling agentsPort health authority
31Defects (examples) Major Defects Flat tyre Engine failure Cracked windscreenRadio u/sCabin crew seat u/sIntercom system u/sEmerg. lighting u/sMinor DefectsGalley oven u/sSingle toilet u/sPassenger seat u/sCabin trim damagedOverhead bin u/s
32Aircraft Maintenance What do aircraft engineers do? Are they specialised?How often are the aircraft serviced?Where are the aircraft serviced?How do they know if the aircraft has a technical problem? (Technical Log)Who employs aircraft engineers?
49Low Cost Carriers Aircraft Choice Why?You'll see that of all the airplanes operated by the top-20 low-cost carriers, 86% of them are Boeing 737s. And even if all the airplanes on order by these 20 carriers at the end of 2004 were delivered today, the 737 would still have about 73% of the share of the low-cost market. And that doesn't even include the exciting order from Ryanair this week.The 737 is preferred by the large, successful low-cost carriers. This is a snapshot of the market at the end of All-737 operators shown in blue. All-A320 operators shown in red. The others operate mixed fleets or have indicated that they will.Boeing Airbus 320Source: boeing.com
50Team WorkConsider:Which agencies need to work as teams to ensure an efficient turnround?
51PlanningConsider:Who and what needs to be involved in the planning process prior to an aircraft arrival