Presentation on theme: "Cargo Services Head Office Cathay Pacific Cargo"— Presentation transcript:
1Cargo Services Head Office Cathay Pacific Cargo Best Practices Adopted by Cathay Pacific on Cargo Safety (Loading Operations and Training)Cargo Services Head OfficeCathay Pacific Cargo
2Corporate Safety Policy Every individual within Cathay is responsible for “ensuring safety comes first”Our goal is zero accidents or injuries.We can achieve this goal by developing a culture where “ensuring safety comes first” forms the basis of all our activities.
3At Cargo….. When determine policy and procedure, adhere to; Government and Authority, both Hong Kong and foreign countriesIndustry best practice, primarily IATACompanyEnvironmentDouble check at critical control pointsTraining before performance of any operational dutiesEstablishing, measuring and reviewing appropriate safety performance goals and objectives, continually improving our safety performanceEnsuring open communication and timely feedback on safety issues to staff including ground handler
4TrainingOur policyTraining before performance of any operational dutiesTraining program includes:Prepare ULD and build upDangerous goods - awareness and specialistSpecial cargo including live animals, heavy and odd size cargoAircraft loading and load controlRamp managementAircraft loading, load control and ramp management require recurrent training in every 12 monthsDangerous Goods require recurrent training in every 24 months.
5Quality System Quality control Quality assurance Pallet inspectionBi-yearly quality control self checkService auditPerform manual load sheet practice on a quarterly basis for load control staff onlySafety reminder on a regular basisQuality assuranceConsolidated port auditAudit at head office levelCargo quality assurance noticeIATA Operational Safety Audit (IOSA)Management Review
6We require double check at…. Check weighing scalesPrepare ULDPrepare dangerous goods and special cargo including odd size and heavy cargoWeigh built ULDPrepare dead load statementPrepare aircraft loadingSecure the locksSubmit the final load
7Who is going to deliver? Cargo Services Head Office Policy and procedureTrainingQuality AssuranceCathay Cargo OfficeCritical tasks and supervisionGround HandlerStrictly adhere our policy and procedureCargo Agent and ShipperReach out programSupport from Regulator
8What do we require from….. Cargo terminal operatorCathay cargo officeRamp handling operatorLoad control officeRamp coordinator
9Cargo terminal operator Adhere to CX Cargo Services Manual, includingacceptancebuild updangerous goodsspecial cargo including odd size and heavy cargoULD serviceabilityDaily check on weighing scale and documented.Calibrate weighing scale on a regular basis and documented.Weigh built ULD twice before sending to plane.
10Cathay cargo officeUpon receipt of any new revisions and/or instructions from Cargo Services Head office, distribute to the cargo terminal and ramp handling operator and ensure the manuals are updated.Perform critical tasks, in particular safety related and supervision.Regular performance review with cargo terminal and ramp handling operator and documented.Develop and implement reach out program to cargo agents and shippers
11Ramp handling operator Staff member are trained and qualified in accordance with CX Aircraft Handling Manual.All ground equipments stage in appropriate parking area with parking brakes applied prior to the arrival of aircraft at the parking bay.Tail post or nose tether applied at any time prior loading or unloading activities commence.Obtain “thumb up” signal from ground engineer and ULD condition check prior loading activity commence.ULD loaded in accordance with Loading Instruction Form(LIF) and re-confirm with Load control office.The restraint locks in all positions must be fully extended and checked prior closing L1 door.Complete Loading Declaration Form to ensure the compliance of CX standards.
13Load Control OfficeStaff are trained and qualified in accordance with CX AHM.Strictly adhere to CX Weight and Balance Folder.Observe aircraft and the loading limitations including unoccupied positions, missing and/or damaged restraints.Observe the fuel data, cargo loads and aircraft CG to obtain a safe trimming.Complete load sheet check list as to ensure 100% data accuracy.
15Ramp CoordinatorA designate trained and qualified staff to supervise overall cargo loading and unloading activities.ULD condition check prior loading as to ensure there is no movement or collapse during transportation to plane side.Special Cargo loaded and secured in according to CX AHM.Restraint locks at all positions are fully extended including unoccupied positions.To offload any sub-standard ULD as to avoid any possible damage to aircraft.All documents, such as load plans, NOTOC are accurate and completed before submission to pilotComplete Freighter Ramp Co-ordination Checklist to ensure the compliance of CX standards.