Presentation on theme: "Grievance Information System District Kurukshetra."— Presentation transcript:
Grievance Information System District Kurukshetra
How to Lodge Complaints 1.Personally 2.From MIS Room 3.CSC etc. 4.Touch Screen 5.Sanjhi Pahal 6.Time Limit 7.Night Halt 8.CM/FCR/Other 9.News Paper
Introduced Time Limit A number of people visit DC Office and other offices daily for their small works. An effective grievance redressal /monitoring system introduced in district e-Maitri Applications received are categorized and given time limit. Reviewed on weekly basis with all officers for faster disposal. System reduced number of visits of people / complainants due to redressal of their complaints in given time limit.
Receipt Issued to All A new Unique Complaint ID is generated and Computerized receipt is issued to all after lodging a new complaint.
SMS to Complainant Complaint ID is auto generated and send to the complainant mobile by SMS.
User Name/Password User Name & Password has been issued to Every department/office. Please Got it from NIC if not available