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1 Nov 25, 2014 Vigyan Bhawan New Delhi International Conference “ From Exclusion to Empowerment: The Role of ICTs for PwDs” 24-26 November, 2014 Use of.

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Presentation on theme: "1 Nov 25, 2014 Vigyan Bhawan New Delhi International Conference “ From Exclusion to Empowerment: The Role of ICTs for PwDs” 24-26 November, 2014 Use of."— Presentation transcript:

1 1 Nov 25, 2014 Vigyan Bhawan New Delhi International Conference “ From Exclusion to Empowerment: The Role of ICTs for PwDs” November, 2014 Use of ICTs in the Office of CCPD and RCI T. D. Dhariyal Dy. Chief Commissioner O/o CCPD Govt. of India

2 Structure of the Presentation  Functions of O/o CCPD and RCI  Use of ICTs in Grievance Redressal in the O/o CCPD  Use of ICTs for officials with disabilities in the O/o CCPD  Use of ICTs in processing applications for conducting courses and registration in RCI  Accessible Resource Portal of RCI  Use of ICTs in Digitalization of Records 2

3 Functions of CCPD and RCI  CCPD  Take steps to safeguard the rights and facilities made available to persons with disabilities.  Look into complaints relating to deprivation of rights of PwDs.  Monitor utilization of funds. Since inception (Sept. 1998) up to 31 st Oct 2014, the office has registered a total of 28,117 complaints and disposed of 26,387. Out of these 10,399 complaints were registered in the 30 Mobile Courts in 17 States.  RCI  Approve courses of study conducted by universities and institutions in India and out side India for rehabilitation professionals.  Regulate the training of rehabilitation professionals.  Maintain a Central Rehabilitation Register of professionals.  Promote research in Rehabilitation and Special Education. 3

4 Use of ICTs in the O/o CCPD  Redressal of grievances of PwDs  Website of CCPD and RCI are WCAG compliant.  The grievances of PwDs in the PG Portal and the complaints received in the O/o the CCPD are registered in the Centralized Monitoring Information System (CMIS).  An auto generated case number is allotted to the complaint which is taken up with the concerned authority.  Complainant is informed (through , if available).  The complainant can track the status of his complaint in the website  The officials of the O/o CCPD can also check/ monitor the status of each complaint and generate various reports.  On disposal of a complaint, the case file is digitalized.  Option of hearing the complainants on phone/webcam. 4

5 Use of ICTs in the O/o CCPD  Use of ICTs by employees with disabilities in O/o CCPD  Provision and use of screen reading software.  Extensive use of for communication.  Use of Braille embosser for conversion in Braille.  Use of Electronic note taker.  Provision of orders in accessible format 5

6 Use of ICTs in RCI  Applications for Conducting RCI approved courses and registration of rehabilitation professionals  Application for conducting RCI approved courses and for registration of rehabilitation professionals/renewal of registration/addition to qualification are made online.  The applicant gets a provisional registration number on successful submission.  Status of the application can be tracked online.  Provision for downloading the certificate online by the applicant on approval by the authority is under process.  Certificates for participating in the programmes of Continuing Rehabilitation Education (CRE) are generated online. 6

7 Use of ICTs in RCI  An accessible resource Portal and e-learning Courses  An accessible resource portal (www.punarbhav.in) containing information on disability issues is being maintained.  Online Courses: Foundation Course on Education of Children with Disabilities Foundation Course on Education of Children with Learning Disabilities. 7

8 Challenges  Need to address the digital divide.  Absence of proper ICT systems with State Commissioners and Zonal Committees of RCI.  5As : to make ICT available, accessible, adaptable, affordable, acceptable.  Need to make some important Govt. websites accessible on priority basis.  Challenge posed by Touch Screen mobile phones & I PADs with touch screen features. 8

9 Challenge – How to reach the bottom of the pyramid? Access to ICTs Ratio BOP PwDs

10 Office of Chief Commissioner for Persons with Disabilities Department of Disability Affairs Ministry of Social Justice & Empowerment Sarojini House, 6 Bhagwan Dass Road, New Delhi – (India) Tel: , Fax: Website: 10


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