1. DISPUTES & INVESTIGATIONS ECONOMICS FINANCIAL ADVISORY MANAGEMENT CONSULTING Joining Twitter How to Register, Follow Navigant & Join the Conversation June 2011

2. Section 1»Creating an Account Section 2 » Build Your Profile Section 3 » Find & Follow Twitter Users Section 4 » Tweet Section 5 » Final Thoughts Table of Contents

3. Creating an Account

4. Creating a Twitter Account Enter full name, email and password, choose “Sign up”

5. Creating a Twitter Account Twitter will confirm that your username is available and that your password is OK. Once you are happy with your username and password choose, “Create my account”

6. Next Twitter will ask you for your interests as a way to suggest members for you to follow. You may enter interests at this time, or skip ahead and find interests later. The “Next Step: Friends” option will prompt you to search your email and LinkedIn accounts to discover which of your contacts are using Twitter. You can scan through your accounts, or you may simply skip the import. Creating a Twitter Account

7. Build Your Twitter Profile

8. Build Your Profile Scroll over to your username in the top right corner, use the dropdown menu to go to “Settings”. Settings will bring you access to your account, password preferences, mobile options, notification settings, profile and design. Username & dropdown menu Setting options

9. Build Your Profile Privacy Option First—under the Account tab—review your privacy settings. You may choose to “Protect” your tweets, however if you choose this option your tweets will not be available publicly. Twitter users will have to request to follow you and only the people who you approve will be able to see your tweets. Save your preferences. Save

10. Build Your Profile Next, set up your Twitter profile. Choose the “Profile” tab, upload a photo, enter your name, location, and a short bio (no more than 160 characters). Save your changes.

11. Build Your Profile The “Profile” tab in the menu bar should reflect the changes you saved when building your Twitter profile. Profile Tab

12. Find & Follow Twitter Users

13. Homepage Search The next step is to find and follow people that matter to you. From your Twitter homepage search for people or topics that are of interest to you in the search bar. For example you can search for NavigantInsight.

14. For example, if you search for NavigantInsight a results screen will appear. If you choose the “People” tab on the right hand side of the results screen, NavigantInsight will appear. After clicking on “view all” next to Navigant Insight the following screen will appear. You can click the gray box with the “+Follow” text to begin following NavigantInsight. Find & Follow Twitter Users People Search Follow

15. Find & Follow Twitter Users Once you begin following people you can monitor their tweets from your homepage. Tweets from those you follow will show up in a stream called a timeline. Once you've followed several people, you'll have a new page of information to read each time you log in. Homepage Timeline

16. Tweet

17. Now you’re ready to tweet. People you know and people that are interested in what you have to say will follow you and they’ll see all the tweets you share with them. Remember, each tweet is limited to 140 characters in length. You may also begin adding your own updates. For example, your first tweet could be “Follow @NavigantInsight and stay up-to- date with the latest insights and news from #Navigant.”@NavigantInsight #Navigant Once you begin writing your own updates, mentioning others by using their Twitter username will help draw more eyes to your message and can start new conversations. Tweet: enter text and hit “Tweet” button

18. Tweet Another simple way to get started is to "retweet" messages of those you follow or reply to their tweets with your reaction. Pushing the retweet button will resend the tweet to all of the people that are following you. Retweet button

19. Final Thoughts

20. » As you become more active on Twitter, others will begin to find and follow you. » Twitter Tip : The best way to gain followers on Twitter is to regularly engage and contribute in a meaningful way. » These are the basic twitter functions to get your started. Remember, in a business context, Twitter puts organizations in contact with their clients, perspective clients and industry influencers real-time. » Visit InsideNCI to familiarize yourself with the firms Social Media Guidelines to ensure all are versed on our policies. » Contact Abby Moriarty with any questions, concerns or for more ways to become involved. Final Thoughts