One Stop at UC Current setup. Types of payments processed. Walk through of: - Web Payments. - Conferencing and Events. - Administration What’s next.
Current Setup Latest version (v2010) installed June 2011 to update cashiering operations. Web payments March 2012. Conferencing and Events March 2012. Student Fee - Australia Post imports May 2012. Int’l Student Fees- Western Union imports October 2012. 3 rd party cashier closed on January 2013. UC now run cashless (almost).
The hosted experience so far Centralised (specialised) support. Lower cost of ownership (staff/software/hardware). PCI compliance (card details stored offsite). Good relationship with vendors. Note to self: research the hosted solution to determine any risks.
Payment types Student Fees (via Australia Post and Western Union import). All other student payments via Web Payments - include library fines, print/copy credit, replacement student ID cards, transcripts/testamurs, and faculty specific payments advertised internally. Trade debtors, staff repayments. Conferences and Events (internal and external attendees). Builds on web payments technology. 2012 value/volume $41.1M/25,300 transactions.
Web Payments UC accept Visa and MasterCard debit/credit card. This also includes the UC1 student card which has a MasterCard debit facility via CBA. Flexible configuration of pages to UC branding and enhance user interaction via scripting (ITM). Payment gateway selection experience. 4 payment gateways for UC and external entities.
Web payments walk through 1. Create a transaction
Web payments walk through 2. Create fields to be used in the transaction -Different data types (text, currency, numerical) -Can add validation to control input (eg no of characters) -Create dropdown lists within One Stop -Link fields to corporate system data (directly or via data warehouse)
3. Customised emailed receipt (can include form data)
Events walk through First University to go live. Immature product this time last year. Range from student field trips to international conferences – it’s all an “event” Handles delegate registration, registration periods, caps no of registrations. Payment by credit card or generate an invoice (govt depts). To date approximately 40 conferences through One Stop
Event Organisers Install One Stop – can do booking enquiries. View/Cancel/Edit details. Export to Excel.
One Stop Administration User security – create profiles with permissions on data and menus. Then assign user to a profile. Segregation of payment types to cashier registers or payment gateways via Locations. eg Library Cashier, Admin Cashier. Locations allow segregation of transaction types, tender types, receipt numbering, which bank account to deposit in.
One Stop Administration Event Processor Controls all “events” such as create.csv files, email files to mail recipients, close web payment registers, update external systems, import files, FTP files to UC network.
What’s next - Graduation Business driver – a seamless experience for students / remove cash handling risk. To include gown hire and guest tickets. Validate details with Callista (gown type/ no of guest tickets/ award / ceremony details). Online payment and gown deposit refunds.