2. Nova Scotia C@P Provincial Program C@P Sites Need for Communication & Evaluation

3. Communications Committee ‘Thinking C@P’ Newsletter Social Media & Plan Public Blog External Communications

4. Coordination Blog Elluminate WebEx “ To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.” ~Anthony Robbins Internal Communications

5. C@P App

6. Our needs Our ToolsEvaluation “To listen well is as powerful a means of influence as to talk well, and is as essential to all true conversation.” ~Chinese Proverb

7. Not everything that can be counted counts and not everything that counts can be counted. ~Albert Einstein Statistical information can be a launch pad, not a destination. People like numbers. Counting Matters

8. Meets needs for pure statistical information Atlantic –wide Stats Currently under construction C@P Tracker

9. 1 Jan 2011 – 1 Jan 2012 Total users (not including wireless) 497,483 Bums in Seats

10. Age Groups Bums in Seats

11. New-Returning Bums in Seats

12. Traditional quantitative methods not giving the full picture Making Things Count- Why?

13. Decided to look around at some other non-traditional evaluation methods Cognitive Edge Sensemaking -Complex space -Networks (human, technical, biological) -Knowledge -Data collection and analysis -Good Practice Making Things Count- What?

14. Collector Site- Story Prompt

15. Making Things Count- How?

18. Counting things does matter But be careful about what you count and how you interpret What Matters in the End

19. In Closing… a video. a video. a video.