1. Designing Data Services for People ICPSR 2012

2. Data Services Preservation Services User Services Collection Services Access Services Four Services

3. Four services Collection Services Access Services Preservation Services User Services You decide what mix of services you provide. You decide what level service you provide for each. Your decisions define your Data Service

4. Providing Data Services to People You must identify your designated user communities.

5. Be Flexible Mix of Services Which services? Levels of Service For each service, what Level of service? Different mix / levels for different Communities Different solutions for different data, vendors, products, distributors

6. Contexts for your choices Your Designated User Communities Your resources ($, experience, abilities, etc.) Your mandate or mission Your partnerships Other contexts that facilitate or limit your choices

7. Contexts Change! Prepare for Changes You Cannot Control Technologies Budgets, Resources Partnerships Composition and Needs of you User Communities

8. Contexts Change! Do What You Can To Control or Influence Change Technologies: International Standards, Organizations Budgets, Resources: Plan, Evaluate, Promote Partnerships: Written Agreements w/ Responsibilities Composition and Needs of you User Communities: Listen, Survey, Lead

9. Data Services Preservation Services User Services Collection Services Access Services Functional Model of Services