Data Services Preservation Services User Services Collection Services Access Services Four Services
Four services Collection Services Access Services Preservation Services User Services You decide what mix of services you provide. You decide what level service you provide for each. Your decisions define your Data Service
Providing Data Services to People You must identify your designated user communities.
Be Flexible Mix of Services Which services? Levels of Service For each service, what Level of service? Different mix / levels for different Communities Different solutions for different data, vendors, products, distributors
Contexts for your choices Your Designated User Communities Your resources ($, experience, abilities, etc.) Your mandate or mission Your partnerships Other contexts that facilitate or limit your choices
Contexts Change! Prepare for Changes You Cannot Control Technologies Budgets, Resources Partnerships Composition and Needs of you User Communities
Contexts Change! Do What You Can To Control or Influence Change Technologies: International Standards, Organizations Budgets, Resources: Plan, Evaluate, Promote Partnerships: Written Agreements w/ Responsibilities Composition and Needs of you User Communities: Listen, Survey, Lead
Data Services Preservation Services User Services Collection Services Access Services Functional Model of Services