1. LJ HOOKER GLENELG PROPERTY MANAGEMENT YOUR FREE GUIDE TO PROPERTY MANAGEMENT SERVICE PHONE: (08) 8294 6000 OR EMAIL: rentals.glenelg@ljh.com.aurentals.glenelg@ljh.com.au 76 Oaklands Road | SOMERTON PARK | 5044

2. CUSTOMER SERVICE: THE NUMBER ONE KEY TO ANY SUCCESSFUL BUSINESS OR INVESTMENT. LJ HOOKER GLENELG PROPERTY MANAGERS PRIDE THEMSELVES ON QUALITY CUSTOMER SERVICE. HONEST, HELPFUL AND WILLING TO GO BEYOND YOUR EXPECTATIONS TO ACHIEVE UN-RIVALLED SERVICE WITHIN THE REAL ESTATE INDUSTRY.

3. EXPERIENCE: EXPERIENCED & QUALIFIED PROPERTY MANAGERS YOU CAN TRUST. WITH OVER 20 YEARS EXPERIENCE AT YOUR DISPOSAL, OUR TEAM WILL HELP YOU ACHIEVE YOUR INVESTMENT GOALS.

4. AFFORDABILITY: SAVE YOUR HARD EARNED CASH AND TAKE ADVANTAGE OF OUR COMPETITIVE FEE STRUCTURES DESIGNED TO SUIT YOUR NEEDS. ONE SIZE DOSEN’T FIT ALL!!!

5. INCOME: THE KEY TO ANY SUCCESSFUL INVESTMENT IS MAXIMISING YOUR INCOME AND MINIMISING YOUR LOSS. WE CAN PROVIDE YOU WITH THE RIGHT TOOLS AND ADVICE TO HELP YOU ACHIEVE YOUR MAXIMUM RETURN.

6. PROFESSIONAL ADVICE: IT DOESN’T HAVE TO BE COMPLICATED FOR YOU. DON’T GET CAUGHT UP IN THE HEADACHE OF “DIY” PROPERTY INVESTMENT. LET OUR PROPERTY MANAGERS PROVIDE YOU WITH PROFESSIONAL ADVICE & EXPERTISE TO HELP AVOID THOSE COMMON AND COSTLY INVESTMENT MISTAKES.

7. TECHNOLOGY: THE FUTURE OF PROPERTY INVESTMENT IS ALREADY HERE!!! INTERNET ADVERTISING, EFT & STATE OF THE ART PROPERTY MANAGEMENT SOFTWARE CREATES QUICK ACCESS TO INFORMATION AND CLEARED FUNDS. SETTING THE STANDARD IN PROPERTY MANAGEMENT AND GIVING YOU THE CHANCE TO CLOSELY MONITOR EVERY MOVE.

8. TIME MANAGEMENT: DO YOU HONESTLY HAVE THE TIME ? WE DO!!! OUR FULL TIME DEPARTMENT IS DEDICATED TO THE HIGHEST LEVEL OF TIME MANAGEMENT SKILLS. EVERY INVESTMENT NEEDS CONSTANT ATTENTION, AND OUR COMMITMENT TO MAXIMISING EFFICIENCY AND PRODUCTIVITY WITHOUT COMPRIMISE, MEANS YOU BENEFIT EVERY DAY.

9. SUCCESS: TIME AND TIME AGAIN LJ HOOKER HAVE DELIVERED THE RESULTS TO HUNDREDS OF CLIENTS EVERY YEAR. UNDERSTANDING, TEAM WORK AND COMMITMENT TO SUCCESS IS THE DRIVING FORCE. ASK US HOW WE CAN PROVIDE YOU WITH THE POSITIVE RESULTS AND A SUCCESSFUL PROPERTY INVESTMENT. WE DON’T DISCOUNT…….WE DELIVER!!!!

10. 1 SIGN PROPERTY MANAGEMENT AGREEMENT 2 PHOTOGRAPH PROPERTY 3 LIST PROPERTY ONLINE “FOR LEASE” 4 MONITOR ENQUIRIES & PRE- QUALIFY PROSPECTIVE TENANTS 5 ARRANGE INSPECTIONS/VIEWING 6 PROCESS TENANT APPLICATIONS 7 LANDLORD APPROVES TENANT APPLICATION 8 TENANT PAYS DEPOSIT (2 WEEKS RENT) & SIGNS LEASE 9 INITIAL INSPECTION CARRIED OUT (CONDITION REPORT) 10 TENANT PAYS BOND AND COLLECTS KEYS THE 10 STEP PROPERTY MANAGEMENT PROCESS

11. COMPARE US……. MANAGEMENT FEE…………………… LETTING FEE…………………………… RENEWAL FEE…………………………. STATEMENT FEE………………………. WATER RE-IMBURSEMENT………….. PAYMENT OF ACCOUNTS…………… OTHER…………………………………… ADVERTISING………………………….. ADVERTISER COLOURED LISTINGS NUMBER OF WEBSITES……………… PAYMENTS TO YOU PER MONTH….. QUALIFIED………………………………. YEARS WITH COMPANY……………… ROUTINES………………………………. LANDLORD INSURANCE……………... AAA INSURANCE RATING ON CLAIMS………………………………….. QANTAS FREQUENT FLYER POINTS ELECTRONIC STATEMENTS………… SECURE ONLINE LANDLORD ACCESS…………………………………. MICROSOFT CERTIFED SOFTWARE MANAGEMENT COST PER WEEK LJ HOOKER GLENELGOTHER 8.8% 2.2 WEEKS 1.1 WEEKS $9.90 8.8% INCLUDED NIL $99.00 YES 5 1 or 2 YES 5 YES $255.00 YES 10,000 YES $______ ……… NO ……… $______

12. NEED MORE INFORMATION ? www.ljhooker.com.au/glenelg (08) 8294 6000 www.terrischeer.com.au www.onlineagent.com.au