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“Linking people and process through Training & Coaching, to attain corporate and financial success”

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Presentation on theme: "“Linking people and process through Training & Coaching, to attain corporate and financial success”"— Presentation transcript:

1 “Linking people and process through Training & Coaching, to attain corporate and financial success”

2 TrainSmart LLC is a Training & Performance Management Company. TrainSmart LLC has been providing training solutions to small and large corporations worldwide since TrainSmart LLC has World class expertise in providing certified Trainers, Consultants and Instructional Designers. TrainSmart ‘s team of professionals are committed to helping individuals and organizations achieve outstanding levels of performance. TrainSmart has many distinctive features benchmarked with ASTD & ISTD adaptations and procedures. One such highlight of TrainSmart is to map the SOP compliance levels at the retail level, thereafter deploy training & coaching tools to bridge the gaps. Frost & Sullivan, renowned industry analysts and growth consultants, have named TrainSmart LLC the recipient of the Customer Value Leadership of the Year Award.

3 Our Corporate Values provide the foundation for TrainSmart Business principles. Our values and principles also support us in our journey to corporate growth. At TrainSmart, we're committed to achieving our mission. This requires great people who are bright, creative and energetic, and who share the following values: Integrity: First and foremost, we are committed to integrity in all that we do, always, everywhere. Respect: We respect every individual – our employees, our consultants, and our clients. We value and benefit from the diversity and entrepreneurial spirit of each individual. Professionalism: It is our duty to perform to the highest standards of professionalism. We are determined to deliver outstanding quality so that we unite with our clients and have long lasting relationships. Teamwork: It is the essence of our ability to succeed as a trusted vendor of training solutions to our clients. We continue to learn from our employees, consultants and strategic partners – sharing skills, resources, and experiences to help benefit our clients as well as ourselves. Commitment: We are committed to personal excellence and self-improvement. We draw strength from performance evaluations – striving to excel and improve in all aspect of business. Dedication: We are dedicated and have the willingness to take on big challenges and see them through.

4 S.NoTitleDetails 1Strategic Learning AnalysisConduct an assessment of the customer’s learning system 2Learning Solution Design Use a systems approach to engineer learning solutions aligned with business objectives 3Content Development & SourcingDevelop, source or customize courseware to meet documented objectives 4Content DeliveryUse a mix of delivery media to transfer knowledge and develop skills 5Learning AdministrationProvide metrics-driven learning administration services 6Learning Evaluation & MeasurementMeasure the impact of learning on individuals and organizations 7Program Office Partner with the customer for governance and providing overall management of the engagement 8 Learning Technology Apply technology to enhance the effectiveness of learning activities “If we did all the things we are capable of, we can make the difference.” - Thomas Alva Edison

5 1.Training Need Analysis 2.World Class Instructional Design 3.Blended Learning Approach in Media Selection 4.Customized Program Development 5.Participant Nominations Management & Test/Evaluations 6.Training Delivery by SMEs 7.SOP Compliance Audits, Mystery Shopping & Coaching TrainSmart's customized learning and support solutions help companies enhance productivity, Reduce time-to-market, improve process quality, and increase revenues.

6 Training Management System D-day Schedule Courses Update Training Records Confirm Participants List Create Sign-up Sheet Create Student List & Send Invitation letters Present Reports Create Training Report TMS START - 14 days - 10 days - 5 days +2 days monthly basis - 30 days

7 Audio-Video Production SME in 7 Industries InsuranceAutomobileTelecom Consumer Durables BPOITPharma

8 Manufacturing Chamberlin Eisenmann Corporation Encoat Fisher Scientific Gentex Corporation Penray Insurance Blue Cross Blue Shield Universal Casulity Company Government City of Kalamazoo NASA Michealson & Messinger Telecom/Electronics Motorola Construction Northern Builders Accounting/Investment Nykiel Carlin Retail Walgreens Spiegel Catalog Healthcare Northfield Labs Cole Parmer Thomas Engineering XIBI China Tech Foodservice Distribution BiRite Food Service McDonalds Trucking/Automotive Navistar International Detroit Diesel Lincoln Financial Discover Card Banking First Michigan Banks First Midwest Bank Harris Bank Software Developer Zenodata Utilities ComEd Gas Technology NIPISCO Pharmaceutical Hollister Inc. Momenta Monsanto Pharmacia Pfizer Searle Tap Pharmaceutical Takeda Walgreens Wyeth Marketing Services A.C. Nielsen VNU Business Media Oil Amoco

9 Mumbai Skoda Auto Chennai Preeti Home Appliances Delhi Samsung India Spice-Hot Spot Piaggio Videocon HSBC Canara-OBC-HSBC Insurance Bangalore SIT BEL Infosys Total Trainer Base Shared Certified Trainers Dedicated Certified Trainers

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12 Professional Training Development & Deployment Process Professional Training Development & Deployment Process Technical & Sales Support Technical & Sales Support Standardized Process & Procedures for Training Deployment Standardized Process & Procedures for Training Deployment Global Knowledge Bank Global Knowledge Bank Multiple Training Delivery Capabilities Multiple Training Delivery Capabilities Powerful Training Management System (TMS) Powerful Training Management System (TMS) – PC base – Web base Reporting Reporting 5 Level Training Performance Evaluation Available 5 Level Training Performance Evaluation Available

13 LevelMeasurement Focus 5. Return on Investment Measures participant satisfaction with the program and captures planned action Measures changes in knowledge, skills, and attitudes Measures changes in on-the-job behavior Measures changes in business impact variables Compares program benefits to the costs 1. Reaction & Planned 2. Learning 3. Job Application 4. Business Impact

14 Do Up Go to the Spot Evaluate Gap Establish Enabling Needs Design Document Media Selection Collect Resources Create Trainer Material Student Material Assessments Create Trainer Material Student Material Assessments Approval Pilot Session Train The Trainer Session Train The Trainer Session Roll Out Logistics Management Logistics Management Feedback Product Changes Product Changes Tracking Competition Tracking Competition Third Party Reviews Third Party Reviews Feedback & Reporting Enhancement Deploy Develop Design Dipstick

15 Dedicated in-house content team with SMEs, Instruction designers & Graphics developers. TrainSmart India’s Training content delivers : – Excellent Instructional design – Case Studies, Role Plays, simulations, AVs, illustrations, graphics & animations.

16 Out-taskingOut-tasking Selective Outsourcing Comprehensive Outsourcing Specialist firms help with specific tasks or parts of the learning processes. Out-tasking tends to be project driven and uses transactional pricing. External service firms take complete responsibility for and control of selected processes or activities. The approach is process driven and helps to mitigate risk. An outsourcing firm takes over an organization’s total training operations. Here, too, the approach is process driven. NarrowModerateBroad Project Scope TrainSmart India

17 TrainSmart India StrengthsBenefits Extensive experience in providing large-scale learning solutions Offers ability to drive change across organizations with large geographical spread. Global presence Provides scalability across cultural and linguistic barriers Business Process based approach focused on strategic and business issues Frames issues and solutions within a business process context. Partnership with clients Combines the skills, talents and insights of client and TrainSmart India Tried & tested Training & consulting governance and project management processes Delivers solutions on time and within budget SME Approach Provides systematized approach toward continual improvement Linkage to TrainSmart Training Company Inc. U.S.A Offers viability and access to over 9000 courses,world class Training resources and technologies

18 Arun Kumar.R Prabhjot CEO-India Operations Sr. Manager Client Solutions CEO-India Operations Sr. Manager Client Solutions Mail TrainSmart Learning Solutions Pvt. Ltd. C-61 D, 6 th Floor, DLF Super Mart-1 DLF Phase-4, Gurgaon , Haryana, India. Fax : url :


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