Presentation on theme: "TrainSmart India “Linking people and process through Training & Coaching, to attain corporate and financial success”"— Presentation transcript:
1 TrainSmart India“Linking people and process through Training & Coaching, to attain corporate and financial success”
2 TrainSmart LLC Overview TrainSmart LLC is a Training & Performance Management Company.TrainSmart LLC has been providing training solutions to small and large corporations worldwide since 1994.TrainSmart LLC has World class expertise in providing certified Trainers, Consultants and Instructional Designers.TrainSmart ‘s team of professionals are committed to helping individuals and organizations achieve outstanding levels of performance.TrainSmart has many distinctive features benchmarked with ASTD & ISTD adaptations and procedures.One such highlight of TrainSmart is to map the SOP compliance levels at the retail level, thereafter deploy training & coaching tools to bridge the gaps.Frost & Sullivan, renowned industry analysts and growth consultants, have named TrainSmart LLC the recipient of the Customer Value Leadership of the Year Award.
3 Corporate ValuesOur Corporate Values provide the foundation for TrainSmart Business principles. Our values and principles also support us in our journey to corporate growth.At TrainSmart, we're committed to achieving our mission. This requires great people who are bright, creative and energetic, and who share the following values:Integrity: First and foremost, we are committed to integrity in all that we do, always, everywhere.Respect: We respect every individual – our employees, our consultants, and our clients. We value and benefit from the diversity and entrepreneurial spirit of each individual.Professionalism: It is our duty to perform to the highest standards of professionalism. We are determined to deliver outstanding quality so that we unite with our clients and have long lasting relationships.Teamwork: It is the essence of our ability to succeed as a trusted vendor of training solutions to our clients. We continue to learn from our employees, consultants and strategic partners – sharing skills, resources, and experiences to help benefit our clients as well as ourselves.Commitment: We are committed to personal excellence and self-improvement. We draw strength from performance evaluations – striving to excel and improve in all aspect of business.Dedication: We are dedicated and have the willingness to take on big challenges and see them through.
4 Our Capabilities“If we did all the things we are capable of, we can make the difference.”- Thomas Alva EdisonS.NoTitleDetails1Strategic Learning AnalysisConduct an assessment of the customer’s learning system2Learning Solution DesignUse a systems approach to engineer learning solutions aligned with business objectives3Content Development & SourcingDevelop, source or customize courseware to meet documented objectives4Content DeliveryUse a mix of delivery media to transfer knowledge and develop skills5Learning AdministrationProvide metrics-driven learning administration services6Learning Evaluation & MeasurementMeasure the impact of learning on individuals and organizations7Program OfficePartner with the customer for governance and providing overall management of the engagement8Learning TechnologyApply technology to enhance the effectiveness of learning activities
5 TrainSmart Bureau of 71.Training Need Analysis2.World Class Instructional Design3.Blended Learning Approach in Media Selection4.Customized Program Development5.Participant Nominations Management & Test/Evaluations6.Training Delivery by SMEs7.SOP Compliance Audits, Mystery Shopping & CoachingTrainSmart's customized learning and support solutions help companies enhance productivity, Reduce time-to-market, improve process quality, and increase revenues.
6 TMS Our Capabilities D-day Training Management System Schedule CoursesUpdate Training RecordsConfirm Participants ListCreate Sign-up SheetCreate Student List & Send Invitation lettersPresent ReportsCreate Training ReportTMSSTART- 14 days- 10 days- 5 days+2 daysmonthly basis- 30 days
7 SME approach in Content Development & Training DeliverySME in 7 IndustriesInsuranceAutomobileTelecomConsumer DurablesBPOITPharmaAudio-VideoProduction
8 Our Global Client Base Manufacturing Chamberlin Eisenmann Corporation EncoatFisher ScientificGentex CorporationPenrayInsuranceBlue Cross Blue ShieldUniversal Casulity CompanyGovernmentCity of KalamazooNASAMichealson & MessingerTelecom/ElectronicsMotorolaPharmaceuticalHollister Inc.MomentaMonsantoPharmaciaPfizerSearleTap PharmaceuticalTakedaWalgreensWyethMarketing ServicesA.C. NielsenVNU Business MediaOilAmocoConstructionNorthern BuildersAccounting/InvestmentNykiel CarlinRetailWalgreensSpiegel CatalogHealthcareNorthfield LabsCole ParmerThomas EngineeringXIBI China TechFoodservice DistributionBiRiteFood ServiceMcDonaldsTrucking/AutomotiveNavistar InternationalDetroit DieselLincolnFinancialDiscover CardBankingFirst Michigan BanksFirst Midwest BankHarris BankSoftware DeveloperZenodata UtilitiesComEdGas TechnologyNIPISCO
9 Shared Certified Trainers Dedicated Certified Trainers Presentation TitleApril 6, 2017Indian Operations since 2006DelhiSamsung IndiaSpice-Hot SpotPiaggioVideoconHSBCCanara-OBC-HSBC InsuranceTotal Trainer BaseShared Certified TrainersMumbaiSkoda AutoDedicated Certified TrainersChennaiPreeti Home AppliancesTLSPL provides exclusive Trainers/Auditors certified for every client & project with Subject Matter Expertise (SME) / Industry Experience.BangaloreSITBELInfosysSpeaker Name
10 Summation of all courses 1. Product & Functional Training2. Technical and Process Trainings3. Selling skills , Sales & After sales Training4. Technical Writing5. Training for Technical Report Writers6. Sales & Service SOP compliance Audits7. Mystery Shopping8. Customer Service Training9. Product & Process based AV Production10. Grooming & Service as per Hospitality std.11. Grammar and Communication Training12. Presentation skills13. Train the Trainer TTT14. Business Writing skills15. Anger & Stress Management16. Attitudinal realignment training17. Leading effective meetings18. Team Building19. Public speaking & Personality Development20. Customer Service21. Listening skills22. Call Control23. Feedback, Counseling and Mentoring24. Leadership/ Leader-shift25. Motivation skills26. Time Management27. Advanced Communication Training28. Interviewing Skills29. Interpersonal Skills30. Language Enhancement31. Goal Setting, Planning and Execution32. Pageant trainings for contestants33. Work Life Balance34. Managerial Effectiveness35. Negotiation Skills36. Multiplex Management
11 Summation of all courses 37. Air & Auto Show management trainingdegree feedback39. Transforming the work culture40. Front Office Etiquette41. Business Etiquettes42. Communication Skills43. Tele-conferencing44. Orientation/Induction training – Welcome Aboard!!!45. Ms Word, Ms PowerPoint & Ms Excel46. Grammar & Language in Technical Writing47. Working with Images48.Leadership & Executive Coaching49. Communication for Success50. LEAP – Leadership Acceleration & Effectiveness Program51. “How to be a better Manager” patented open Training Workshop52. Influencing Skills53. Coaching for High Performance54. Creative Thinking55. People Power56. Equip Yourself (Emotional Intelligence)57. Voice & Accent + Culture Training (USA, UK)
12 Our Approach & Differences Professional Training Development & Deployment ProcessTechnical & Sales SupportStandardized Process & Procedures for Training DeploymentGlobal Knowledge BankMultiple Training Delivery CapabilitiesPowerful Training Management System (TMS)PC baseWeb baseReporting5 Level Training Performance Evaluation Available
13 Evaluation -Types Level Measurement Focus 1. Reaction & Planned Measures participant satisfaction with the program and captures planned actionMeasures changes in knowledge, skills, and attitudesMeasures changes in on-the-job behaviorMeasures changes in business impact variablesCompares program benefits to the costs1. Reaction & Planned2. Learning3. Job Application4. Business Impact5. Return on Investment
14 Development Process Dipstick Design Develop Deploy Do Up Go to the SpotDesign DocumentCollect ResourcesPilot SessionFeedbackEvaluate GapMedia SelectionCreateTrainer MaterialStudent Material AssessmentsTrain The TrainerSessionTrackingCompetitionEstablish Enabling NeedsRoll OutProductChangesApprovalLogisticsManagementThird PartyReviewsFeedback & ReportingEnhancement
15 Our Content Development Process Dedicated in-house content team with SMEs, Instruction designers & Graphics developers.TrainSmart India’s Training content delivers :Excellent Instructional designCase Studies, Role Plays, simulations, AVs, illustrations, graphics & animations.
16 The Out sourcing-Out tasking Continuum TrainSmart IndiaThe Out sourcing-Out tasking ContinuumProject ScopeNarrowModerateBroadOut-taskingSelective OutsourcingComprehensive OutsourcingSpecialist firms help with specific tasks or parts of the learning processes. Out-tasking tends to be project driven and uses transactional pricing.External service firms take complete responsibility for and control of selected processes or activities. The approach is process driven and helps to mitigate risk.An outsourcing firm takes over an organization’s total training operations. Here, too, the approach is process driven.
17 TrainSmart India Strengths Why TrainSmart India ?TrainSmart India StrengthsBenefitsExtensive experience in providing large-scale learning solutionsOffers ability to drive change across organizations with large geographical spread.Global presenceProvides scalability across cultural and linguistic barriersBusiness Process based approach focused on strategic and business issuesFrames issues and solutions within a business process context.Partnership with clientsCombines the skills, talents and insights of client and TrainSmart IndiaTried & tested Training & consulting governance and project management processesDelivers solutions on time and within budgetSME ApproachProvides systematized approach toward continual improvementLinkage to TrainSmart Training Company Inc. U.S.AOffers viability and access to over 9000 courses ,world class Training resources and technologies