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TrainSmart India “Linking people and process through Training & Coaching, to attain corporate and financial success”

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Presentation on theme: "TrainSmart India “Linking people and process through Training & Coaching, to attain corporate and financial success”"— Presentation transcript:

1 TrainSmart India “Linking people and process through Training & Coaching, to attain corporate and financial success”

2 TrainSmart LLC Overview
TrainSmart LLC is a Training & Performance Management Company. TrainSmart LLC has been providing training solutions to small and large corporations worldwide since 1994. TrainSmart LLC has World class expertise in providing certified Trainers, Consultants and Instructional Designers. TrainSmart ‘s team of professionals are committed to helping individuals and organizations achieve outstanding levels of performance. TrainSmart has many distinctive features benchmarked with ASTD & ISTD adaptations and procedures. One such highlight of TrainSmart is to map the SOP compliance levels at the retail level, thereafter deploy training & coaching tools to bridge the gaps. Frost & Sullivan, renowned industry analysts and growth consultants, have named TrainSmart LLC the recipient of the Customer Value Leadership of the Year Award.

3 Corporate Values Our Corporate Values provide the foundation for TrainSmart Business principles. Our values and principles also support us in our journey to corporate growth. At TrainSmart, we're committed to achieving our mission. This requires great people who are bright, creative and energetic, and who share the following values: Integrity: First and foremost, we are committed to integrity in all that we do, always, everywhere. Respect: We respect every individual – our employees, our consultants, and our clients. We value and benefit from the diversity and entrepreneurial spirit of each individual. Professionalism: It is our duty to perform to the highest standards of professionalism. We are determined to deliver outstanding quality so that we unite with our clients and have long lasting relationships. Teamwork: It is the essence of our ability to succeed as a trusted vendor of training solutions to our clients. We continue to learn from our employees, consultants and strategic partners – sharing skills, resources, and experiences to help benefit our clients as well as ourselves. Commitment: We are committed to personal excellence and self-improvement. We draw strength from performance evaluations – striving to excel and improve in all aspect of business. Dedication: We are dedicated and have the willingness to take on big challenges and see them through.

4 Our Capabilities “If we did all the things we are capable of, we can make the difference.” - Thomas Alva Edison S.No Title Details 1 Strategic Learning Analysis Conduct an assessment of the customer’s learning system 2 Learning Solution Design Use a systems approach to engineer learning solutions aligned with business objectives 3 Content Development & Sourcing Develop, source or customize courseware to meet documented objectives 4 Content Delivery Use a mix of delivery media to transfer knowledge and develop skills 5 Learning Administration Provide metrics-driven learning administration services 6 Learning Evaluation & Measurement Measure the impact of learning on individuals and organizations 7 Program Office Partner with the customer for governance and providing overall management of the engagement 8 Learning Technology Apply technology to enhance the effectiveness of learning activities

5 TrainSmart Bureau of 7 1.Training Need Analysis 2.World Class Instructional Design 3.Blended Learning Approach in Media Selection 4.Customized Program Development 5.Participant Nominations Management & Test/Evaluations 6.Training Delivery by SMEs 7.SOP Compliance Audits, Mystery Shopping & Coaching TrainSmart's customized learning and support solutions help companies enhance productivity, Reduce time-to-market, improve process quality, and increase revenues.

6 TMS Our Capabilities D-day Training Management System
Schedule Courses Update Training Records Confirm Participants List Create Sign-up Sheet Create Student List & Send Invitation letters Present Reports Create Training Report TMS START - 14 days - 10 days - 5 days +2 days monthly basis - 30 days

7 SME approach in Content Development
& Training Delivery SME in 7 Industries Insurance Automobile Telecom Consumer Durables BPO IT Pharma Audio-Video Production

8 Our Global Client Base Manufacturing Chamberlin Eisenmann Corporation
Encoat Fisher Scientific Gentex Corporation Penray Insurance Blue Cross Blue Shield Universal Casulity Company Government City of Kalamazoo NASA Michealson & Messinger Telecom/Electronics Motorola Pharmaceutical Hollister Inc. Momenta Monsanto Pharmacia Pfizer Searle Tap Pharmaceutical Takeda Walgreens Wyeth Marketing Services A.C. Nielsen VNU Business Media Oil Amoco Construction Northern Builders Accounting/Investment Nykiel Carlin Retail Walgreens Spiegel Catalog Healthcare Northfield Labs Cole Parmer Thomas Engineering XIBI China Tech Foodservice Distribution BiRite Food Service McDonalds Trucking/Automotive Navistar International Detroit Diesel Lincoln Financial Discover Card Banking First Michigan Banks First Midwest Bank Harris Bank Software Developer Zenodata  Utilities ComEd Gas Technology NIPISCO

9 Shared Certified Trainers Dedicated Certified Trainers
Presentation Title April 6, 2017 Indian Operations since 2006 Delhi Samsung India Spice-Hot Spot Piaggio Videocon HSBC Canara-OBC-HSBC Insurance Total Trainer Base Shared Certified Trainers Mumbai Skoda Auto Dedicated Certified Trainers Chennai Preeti Home Appliances TLSPL provides exclusive Trainers/Auditors certified for every client & project with Subject Matter Expertise (SME) / Industry Experience. Bangalore SIT BEL Infosys Speaker Name

10 Summation of all courses
1. Product & Functional Training 2. Technical and Process Trainings 3. Selling skills , Sales & After sales Training 4. Technical Writing 5. Training for Technical Report Writers 6. Sales & Service SOP compliance Audits 7. Mystery Shopping 8. Customer Service Training 9. Product & Process based AV Production 10. Grooming & Service as per Hospitality std. 11. Grammar and Communication Training 12. Presentation skills 13. Train the Trainer TTT 14. Business Writing skills 15. Anger & Stress Management 16. Attitudinal realignment training 17. Leading effective meetings 18. Team Building 19. Public speaking & Personality Development 20. Customer Service 21. Listening skills 22. Call Control 23. Feedback, Counseling and Mentoring 24. Leadership/ Leader-shift 25. Motivation skills 26. Time Management 27. Advanced Communication Training 28. Interviewing Skills 29. Interpersonal Skills 30. Language Enhancement 31. Goal Setting, Planning and Execution 32. Pageant trainings for contestants 33. Work Life Balance 34. Managerial Effectiveness 35. Negotiation Skills 36. Multiplex Management

11 Summation of all courses
37. Air & Auto Show management training degree feedback 39. Transforming the work culture 40. Front Office Etiquette 41. Business Etiquettes 42. Communication Skills 43. Tele-conferencing 44. Orientation/Induction training – Welcome Aboard!!! 45. Ms Word, Ms PowerPoint & Ms Excel 46. Grammar & Language in Technical Writing 47. Working with Images 48.Leadership & Executive Coaching 49. Communication for Success 50. LEAP – Leadership Acceleration & Effectiveness Program 51. “How to be a better Manager” patented open Training Workshop 52. Influencing Skills 53. Coaching for High Performance 54. Creative Thinking 55. People Power 56. Equip Yourself (Emotional Intelligence) 57. Voice & Accent + Culture Training (USA, UK)

12 Our Approach & Differences
Professional Training Development & Deployment Process Technical & Sales Support Standardized Process & Procedures for Training Deployment Global Knowledge Bank Multiple Training Delivery Capabilities Powerful Training Management System (TMS) PC base Web base Reporting 5 Level Training Performance Evaluation Available

13 Evaluation -Types Level Measurement Focus 1. Reaction & Planned
Measures participant satisfaction with the program and captures planned action Measures changes in knowledge, skills, and attitudes Measures changes in on-the-job behavior Measures changes in business impact variables Compares program benefits to the costs 1. Reaction & Planned 2. Learning 3. Job Application 4. Business Impact 5. Return on Investment

14 Development Process Dipstick Design Develop Deploy Do Up
Go to the Spot Design Document Collect Resources Pilot Session Feedback Evaluate Gap Media Selection Create Trainer Material Student Material Assessments Train The Trainer Session Tracking Competition Establish Enabling Needs Roll Out Product Changes Approval Logistics Management Third Party Reviews Feedback & Reporting Enhancement

15 Our Content Development Process
Dedicated in-house content team with SMEs, Instruction designers & Graphics developers. TrainSmart India’s Training content delivers : Excellent Instructional design Case Studies, Role Plays, simulations, AVs, illustrations, graphics & animations.

16 The Out sourcing-Out tasking Continuum
TrainSmart India The Out sourcing-Out tasking Continuum Project Scope Narrow Moderate Broad Out-tasking Selective Outsourcing Comprehensive Outsourcing Specialist firms help with specific tasks or parts of the learning processes. Out-tasking tends to be project driven and uses transactional pricing. External service firms take complete responsibility for and control of selected processes or activities. The approach is process driven and helps to mitigate risk. An outsourcing firm takes over an organization’s total training operations. Here, too, the approach is process driven.

17 TrainSmart India Strengths
Why TrainSmart India ? TrainSmart India Strengths Benefits Extensive experience in providing large-scale learning solutions Offers ability to drive change across organizations with large geographical spread. Global presence Provides scalability across cultural and linguistic barriers Business Process based approach focused on strategic and business issues Frames issues and solutions within a business process context. Partnership with clients Combines the skills, talents and insights of client and TrainSmart India Tried & tested Training & consulting governance and project management processes Delivers solutions on time and within budget SME Approach Provides systematized approach toward continual improvement Linkage to TrainSmart Training Company Inc. U.S.A Offers viability and access to over 9000 courses ,world class Training resources and technologies

18 Corporate Information
Arun Kumar.R Prabhjot CEO-India Operations Sr. Manager Client Solutions Mail TrainSmart Learning Solutions Pvt. Ltd. C-61 D, 6th Floor, DLF Super Mart-1 DLF Phase-4, Gurgaon , Haryana, India. Fax : url :

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