1. © 2009 Eventure Events. All rights reserved. Best Practices in SAP PM Greg Olynyk Catalyst Paper Inc.

2. About CatalystPaper.com Catalyst is amongst North America's leading producers of mechanical printing papers with annual capacity of 2.5 million tonnes. With approximately 2,700 employees Original Go-Live Date: 1997 Current SAP Release: SAP ECC 5.0

3. About Greg Olynyk Greg is an SAP PM and PS Trainer for Catalyst Paper. Since 1997 he has acquired valuable experience in the manufacturing industry both in Maintenance and Engineering systems in SAP. Greg has been involved in creating training manuals, tip sheets and Captivate training modules as well as developing and maintaining the Training Centre web space. He has over 20 years experience as an applications trainer and consultant.

5. Mill Locations

13. Best Practices in SAP PM Simple business process map for all to follow, from Managers, Eng., Planners, Supervisors, Operations and Trades. Feedback loops. The person reporting an issue needs to have a way to see if they have been heard. The planner needs to step away from the fire and plan the task list for anything that may be a re-occurring event, and then spawn the work order. Proper planning of a work order requires complete and accurate bills of materials. There needs to be a feedback loop from the trades to the planner in regards to BOM issues. The planner plans the job then estimates and sends it on through the approval process. Once approved, the planner can release it so that it can be properly scheduled. Once the work has been completed and documented then both the work order and notification are complete.

14. Lessons Business process maps for all to follow and understand (Managers, Eng., Planners, Supervisors, Operations, Trades) Notifications can store Problems/Solutions Stepping away from the fires, just as easy to create the task list first Repetitive procedures should be automated

15. Concepts Stories ? Logbooks, holding patterns, un- planned WO, no completion history Work Flow Diagram (KISS) Management/Planners/Supervisors/Trades Stick vs. sugar ? Whats in it for me?

16. Work Flow Overview Identify Opportunity Enter Notification Prioritize Notifications Create Work Order Schedule work orders Approve Work Order Plan Work Order Document Work TECO WO Assign W.O. Supervisor Planner Planning Backlog Postpone Complete Delete Execute Work I n p r o c e s s O u t s t a n d i n g Release W.O. Asset Care Program

17. Notify Current Issues (Be Informed, reduce dupes) To FL, EQ Problem, Cause … Solution Notification Types

21. Be Informed… Month stats Recent 3 Notifications Recent Open WO Links to bring up history

22. Drill Deeper ?

23. History (Problem / Cause / Solution)

24. Catalogues; Problem

25. Cause

26. Catalogue Causes

27. Catalogue; Solution (Repairs Made)

28. Reports List of Items (IW69) or Activities (IW65)

29. Work Flow Overview Identify Opportunity Enter Notification Prioritize Notifications Create Work Order Schedule work orders Approve Work Order Plan Work Order Document Work TECO WO Assign W.O. Supervisor Planner Planning Backlog Postpone Complete Delete Execute Work I n p r o c e s s O u t s t a n d i n g Release W.O. Asset Care Program

30. Prioritize Notifications (IW28)(ZW28) Status Exclude ORAS, by PLG

31. Check WO Backlog (IW38) (ZW38)

32. Create Task List (IA11) Watch key date… You can copy existing Task List

33. Edit or New

36. Components

37. Work Flow Overview Identify Opportunity Enter Notification Prioritize Notifications Create Work Order Schedule work orders Approve Work Order Plan Work Order Document Work TECO WO Assign W.O. Supervisor Planner Planning Backlog Postpone Complete Delete Execute Work I n p r o c e s s O u t s t a n d i n g Release W.O. Asset Care Program

38. Create New WO(s) List In Process Notifications

42. Select Task List

43. Voila !

44. Calculate Costs and Estimate

45. PLND

46. PRINT (WOPM by Prometheus)

47. Once FAPPed - Release & PRINT

49. Planning WO Backlog ? Need Task List ? Expect Repeat ? Turn Approved Notification(s) into WO Revisions Operations, sub-ops Prep jobs (date driven) Pull in General Task Lists ? Services, Safety Operations with attachments (PRTs) and components Components to Operation Costing (Calc Costs, Estimates) Status to PAPP or PLND (Approvals)

50. Supervisor Assigning WO Approved WO – Release Assign to people (HR module? ) Print Shop papers with attachments

51. Completions (Follow-up) Shop Papers returned with comments ? What was bought not in BOMs -add to BOMs Operation planning accurate ? -Change Task List(s) Documenting Solutions in Notification Operation Complete (IW48) (Timecards ?) WO TECO (Include Notifications)

52. Conclusions What is Best Practices for what your people can be held to do ? Third party tools may help (Prometheus, Ivara EXP, HR, SQL, Project) Complexity increases with bolt-ons, coding, upgrades, team communications issues…

53. © 2009 Eventure Events. All rights reserved. Greg Olynyk Catalyst Paper Inc greg.olynyk@catalystpaper.com Questions ?