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1 © 2009 APQC. ALL RIGHTS RESERVED. Measurement Assessment Tool to Connect Questions to Measures u Based on “Tree Diagram” format u Can start at different levels u Use to validate need for measure and set priorities u Shows links between key questions and detailed measures
2 © 2009 APQC. ALL RIGHTS RESERVED. Measurement Assessment: Example
3 © 2009 APQC. ALL RIGHTS RESERVED. Measurement Assessment Key Steps 1.Fill in the Output Y you are evaluating (Option: Start with Step 2 and then identify the Y) 2.Fill in the key questions you have about the process that relate to the Output Y 3.List out all the levels and ways you can look at the data in order to determine specific areas of concern 4.Create specific metrics for each subgroup or stratification factor 5.Review each of the metrics (included in the Y measure) and determine whether or not current data exists. 6.Discuss with the team whether or not these metrics will help to predict the output Y.
4 © 2009 APQC. ALL RIGHTS RESERVED. Measurement Assessment
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1 © 2009 APQC. ALL RIGHTS RESERVED. PSIOC Name of Process Goes Here SuppliersInputsOutputsCustomer Insert suppliers here Insert inputs here Insert outputs.
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