1. What are we doing about Winterbourne View?

2. There was a Panorama television programme about Winterbourne View

3. We need to be sure no one from Milton Keynes is being badly treated.

4. The best way is to have as many people as possible in Milton Keynes or very near. We are working on bringing people closer to home.

5. Wherever people live, we need to know that they are being looked after properly. We are asking all providers to tell us how they do this.

6. We don’t just take their word for it, we go and look – at reviews and other visits.

7. We ask the people and their families how it is going.

8. We have Experts by Experience.

9. We keep a big list of all the people so that we can show we are checking up on how they are getting on.