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Inspiration Communication. People are Different Communication Styles Amiable Expressive Analytical Driver Controls Emote Responsive Ask Assertive Control.

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Presentation on theme: "Inspiration Communication. People are Different Communication Styles Amiable Expressive Analytical Driver Controls Emote Responsive Ask Assertive Control."— Presentation transcript:

1 Inspiration Communication

2 People are Different

3 Communication Styles Amiable Expressive Analytical Driver Controls Emote Responsive Ask Assertive Control Responsive Ask Assertive Emote Responsive Tell Assertive Control Responsive Tell Assertive Emotes

4 Observable Behavior Say Do Honest Intelligent Arrogant Motivated Self-Centered Sincere Critical I like him. He annoys me. She interests me. He irritates me. I distrust her. I hate him. I trust him. Quiet Slower-paced Facially controlled Monotone voice Indirect eye contact Casual posture Leans back - Loud - Faster-paced - Facially animated - Inflected voice - Direct eye contact - Rigid posture - Leans forward A Traits C Judgments B Under-the-Bracket Behavior (Say/Do)

5 Assertive Behaviours Verbal behaviours Ask Assertive Tell Assertive Slower … Pace of Speech … Faster Less … Quantity of Speech … More Quieter … Volume of Speech …Louder Relaxed … Use of Hands … Directive Lean Back … Body Posture … Lean Forward Indirect … Eye Contact … Direct Ask Assertive Tell Assertive Non-Verbal behaviours ASKSTELLS

6 Key Characteristics of the Social Styles Need: To Be Right Need: Personal Security Amiable Analytical Orientation: Thinking Growth Action: To Declare Orientation: Relationships Growth Action: To Initiate Need: Results Driving Orientation: Action Growth Action: To Listen Need: Personal Approval Expressive Orientation: Spontaneity Growth Action: To Check ASKSTELLS CONTROLSCONTROLS EMOTESEMOTES

7 SOCIAL STYLE Model TM Analytical Serious Exacting Indecisive Logical Driving Independent Formal Practical Dominating Expressive Animated Forceful Opinionated Impulsive Amiable Dependable Supportive Pliable Open EMOTES ASKSTELLS CONTROLS

8 Key Characteristics of the Social Styles Need: To Be Right Need: Personal Security Amiable Analytical Orientation: Thinking Growth Action: To Declare Orientation: Relationships Growth Action: To Initiate Need: Results Driving Orientation: Action Growth Action: To Listen Need: Personal Approval Expressive Orientation: Spontaneity Growth Action: To Check ASKSTELLS CONTROLSCONTROLS EMOTESEMOTES

9 Versatility Versatility A measure of the level of social endorsement accorded to an individual by others. Behaviours Seen as Focusing on My Tension Behaviours Seen as Focusing on Others Tension Low Versatility High Versatility W YZ X


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