1. Oklahoma 3-8 and EOI Statewide Online Readiness Q&A Webinar Etiquette Webinar Etiquette This call will be operator assisted. Please submit questions through the chat window throughout the presentation or via the operator during the Q and A portion of the meeting. January 2014 Slide 1 Conference Call Numbers: 800-857-4928 Passcode: 5559914 (for all morning and afternoon sessions) Webinar information provided separately Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).

2. Online Testing MilestonesDates Training Sessions: Online Kickoff and RTS (Tech Survey) Dec 12 - 13 (4 sessions) 10:30am-12pm, 2:00-3:30pm Launch of Registration Technology Survey websiteDec 12 Registration Technology Survey data collection (Contact, Workstation, Network information) Dec 12 – Jan 13 Training Sessions: Statewide Readiness check and Site Readiness Training Jan 13 - 16 Jan 24 Q&A session Install Spring 2014 Test Delivery Client and readiness content (unless EOI Trimester testing is planned) Jan 6 - 21 Statewide Online Readiness Check January 28, 9-10am CST ** Alternate date in case of weather/other issue: Feb 4 Update High School workstations Install Spring Test Client (TDC) TE Client download and install -- Supports Windows XP After EOI Trimester testing: Feb 14-21 Checkpoint 1 Checkpoint 2 Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).

3. Milestones Slide 3 Milestones Checkpoint 3 Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).

4. About the Test Test Activities Testing and Support Slide 4 Oklahoma Online Statewide Readiness Check Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).

5. Goal Exercise online testing workstations to confirm readiness at schools. Exercise the maximum number of workstations expected to test concurrently Detect local network AND/OR internet issues between OK and CTB Readiness Check Date/Time: January 28, 2014, 9:00 a.m.-10:00 a.m. (Alternate Date - Feb 4 th at the same time ) Approximately 30 minutes concurrently to confirm readiness at Sites. Test in progress and test taker engaged for at least 30 mins. Logins and Test Access: 400 Fake Student Accounts per GRADE (6,7, 8), i.e. 1200 per school. Do not need to use all. Student Login ID, Password and access codes – common to all users. Example: Login ID: 0015grade60001… Password: test and Access Code: 0015test Statewide Readiness Check Participants: Parent Volunteers, Teachers or Students (on-grade for practice) If Students participate, sites should use on-grade test tickets for student practice Statewide Readiness Check answers will not be scored. Statewide Readiness Check – About the Test 5 Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Proprietary & Confidential

6. Before Test Day Plan for and schedule the Statewide Readiness Test. Install TDC software and Statewide Readiness Testing content/ Setup network. Select test takers; parent volunteers, teachers or students. Access test taker logins, password, and TAC from ISOFT and print. Involve Technology and Test Coordinators in the planning phase. Print trouble-shooting support document. Provide to test coordinators and staff members involved with Statewide Readiness Test. Plan for protocol/phone tree in the event issues occur during the Statewide Readiness Test. Readiness Test - Before Test Day Slide 6 Readiness Test Before Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).

7. Statewide Readiness Test – Basic FAQs Slide 7 Participation: Where can schools find Instructions, Troubleshooting Guide, Readiness Tickets?: Test Tickets and Directions are available on the ctb.com/ok Secure File Sharing (ISOFT portal). Test Tickets are good through 3/1. The directions (with links to TDC and Content are available at ctb.com/ok as well). Do Students have to participate? No. Statewide Readiness Test Participants can be: Parent volunteers, teachers or students. Schools may opt to have 6 th, 7 th and 8 th graders test on- grade using the corresponding test tickets. All others may use any test ticket you wish. Does the School have to participate? Yes. Unless special arrangements have been made with the SDE. Can my school test with a few workstations instead of all? How many workstations should be logged in? As many workstations as are planned for concurrent online testing. My school has a 1:1 program (with laptops). Do I need to test with all of them? No. Only the maximum number of workstations you expect to see during operational testing need to be used in the readiness check. I want to conduct an additional readiness test on my own. Is this okay? Yes. Use test tickets that were not used during the official readiness test. The test tickets are good through 3/1. Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).

8. Statewide Readiness Test Instructions Access from ISOFT (Secure File Sharing) via CTB account credentials Download Test Tickets and Guide Readiness Test - Support Documents Slide 8 Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).

9. Statewide Readiness Test Login Credentials Access from ISOFT (Secure File Sharing) via CTB account credentials Readiness Test - Support Documents Slide 9 Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).

10. On Test Day Provide test takers with test ticket (one each).Administer Statewide Readiness Test. Technology and Test Coordinators monitor testing process and record issues. Implement a contact protocol or phone tree in the event a site experiences issues during the test. Provide local basic troubleshooting.Monitor www.ctb.com/ok for updates.www.ctb.com/ok Readiness Test - On Test Day Slide 10 Readiness Test On Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).

11. Statewide Readiness Test – FAQs Slide 11 Troubleshooting on Test Day: We are trying to take part in the Readiness Test but all of my machines have a TDC error (any TDC error). What do I do? Stop the test. If the issue can be resolved quickly (such as 209 error) and the test can still be taken on test day, try to do so. Otherwise, abandon test and plan for a local test later on. We are trying to take part in the Readiness Test but a few of my machines have a TDC error (any TDC error). What do I do? Continue the test on the machines that do not have an error. If the issue can be resolved quickly (such as 209 error) and the test can still be taken on the problem machines, try to do so. Otherwise, do not use those machines during the readiness test. Move to other machines. How do I report issues to CTB for troubleshooting after the test has ended: Access and complete the Readiness Check Issue form at www.ctb.com/okwww.ctb.com/ok Email support (standard process) Call support (standard process) What /when should I expect a call back for support needs? Within 1 – 3 days. Depends on the issues faced on readiness test day. Some sites may receive a call back on test day. Others may take a day or two. Where can schools find Instructions, Troubleshooting Guide, Readiness Tickets?: Instructions are posted on the ctb.com/ok portal and the test tickets posted to ISOFT secure file sharing Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).

12. CTB IN Web Portal News, Forum, Help Desk Slide 12 News / Ticker During testing, visit this page for CTB status updates and alerts. News / Ticker During testing, visit this page for CTB status updates and alerts. News/Ticker

13. After the Test Work with CTB support team to resolve issues. Report Statewide Readiness Test issues to CTB. Use online form at ctb.com/ok Access RTS application - check successful completion of Checkpoint 2. Readiness Test - After the Test Slide 13 Readiness Test After Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).

14. Online Form for Reporting Issues 14 http://goo.gl/Rr2jZF Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).

15. Return to RTS and check these boxes upon completion of checkpoint 2 Complete checkpoint 2 in RTS RTS - Readiness Panel Slide 15 RTS Readiness Panel Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).

16. For a Positive Testing Experience … Anti-virus software (full scans) should be scheduled after testing hours. Screen savers and power management should be set to a longer timeout. Restrict other intensive bandwidth use during testing - such as Dropbox. Laptop protocol – Use AC power, wired access, wireless check. Whitelist *.CTB or allow IPs if IP addresses are required locally. Verify setup on a few workstations prior to testing. Restore software (Deep Freeze, etc.) configured to retain test data after reboot. Text To Speech –Volume ON and MP3 files allowed. All other applications closed on testing machines during the test. Slide 16 Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB). Orange=required Blue=recommended

17. Need Help? Support Options and Resources Slide 17 Support Resources Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).

18. Site Readiness Documentation Statewide Readiness GuideWorkstation requirementsNetwork Utility GuideNetwork GuidelinesCustom Installer OptionsTroubleshooting docsIP Addresses for firewalls Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).

19. Oklahoma State Department of Education, Office of Accountability and Assessments http://www.ok.gov/sde/ Phone: 405-521-3341 Administration Policies and Procedures Assistance CTB Oklahoma Help Desk OK_Helpdesk@ctb.com http://www.ctb.com/ok Phone: 888-282-2010, Fax: 800-282-0266 Hours of Operation: 7:30am – 4:30pm Central Time - regular hours 7:00am – 7:00pm Central Time - during testing OK Customer Support (CTB) Slide 19 Support Resources Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).