1. State of Louisiana and Short’s Travel
Booking Online & Portal Training

2. Things to know…
How to contact Short’s Travel:
Toll Free Phone: (24/7)
(Call to book international travel)
Hours of Operation:
Core Hours: Monday – Friday,
8:00 am CT – 5:00 pm CT
After-Hours: Nights, Weekends, Holidays
- At cost of $15 per call
Online Booking Tool Access:
Create User Name
Create Password
(lowercase, 8 characters + one number) MS
Must enter your profile information before booking – review periodically

3. Transaction Fee Structure $20.00 Surcharge per booking
A transaction fee will be charged per ticket issued.
Air
Exchange
Car Only
Hotel Only
Refund
Void
Online:
$5.00
$0.00
N/A
Direct with an Agent:
$24.00
$5.00*
Group (10 + Travelers)
$20.00 Surcharge per booking
After-Hours Service
$15.00 Per Call MS
* Fee charged when booked without air
** Charged when original air ticket issued online

4. Select your Department’s CBA, Corporate Card or your Personal Card!
Traveler Features: Multiple Form of Payment Options AL
Select your Department’s CBA, Corporate Card or your Personal Card!

5. Traveler Features: Automated CBA Approval (Approver)
CBA Authorizers will receive an notification to approve or deny the airfare reservation:
All reservations associated with a CBA account will be sent to the approver prior to ticketing
Approval will be in ‘pending’ mode for 24 hours
If approval is not received in 24 hours the reservation will auto-cancel – traveler will be notified
Traveler will receive notification if denied or approved AL

6. Traveler Features: Online Baggage Fee Analysis
The total trip cost provided when searching for air! MS

7. Sign-Up today at www.worldmate.com
Mobile Devices
Mobile Applications
Integrated with Short’s Travel reservations
Receive mobile itineraries
Receive flight notifications
Additional mobile travel tools are available
Compatible with Blackberry 22
Sign-Up today at
There is a free version or a personal charge for the upgraded version
(Not State Reimbursable)

8. URL: www.shortstravel.com/la Create User Name Create Password –
(lowercase, 8 characters + one number)

9. Creating/Updating your profile
The CBA information will be pre-populated by department.  The Corporate Travel Card, or Personal Card information should be entered into your profile.
Click on “My Profile” to begin entering or updating your information

10. All information is encrypted and secure!
New TSA Requirements
New Travel Requirement from TSA
Effective November 1, 2010 Transportation Security Administration will require the following to be present prior to purchasing an air ticket through Short’s Travel or the airline.
You must provide the following:
Name as it appears on government-issued I.D. when traveling
Date of Birth (Arranger cannot see year – only traveler)
Gender
Redress Number (if available)
All information is encrypted and secure!

11. Book for Guest It is EASY to book a Guest!
The system has the capability to make reservations for a guest
Upon log in select ‘Guest Traveler’ from the dropdown list
You will be prompted to provide the Traveler’s full name as it appears on their government ID, gender, date of birth and redress number if appropriate

12. Confirm Traveler Information
Confirm all of your information including:
Name
Frequent traveler data
Service Requests
address and cc
Seat Preference
Travel Arranger Information

13. Travel Arranger Portal
Add a Travel Arranger by…
Clicking on My Profile
Click on Travel Arrangers
Enter last name of Traveler and search
Click symbol to add to your list
May have more than one arranger
Remove a Travel Arranger by…
Clicking the next to the Travel Arranger’s name

14. Traveler Features: Canceled/ Unused Ticket Alerts
Managing Unused Tickets:
Monitor Unused Ticket Usage
All canceled tickets will automatically appear online
View All of your unused tickets
View All of your travelers unused tickets
What is your responsibility?
Book an airline where you have an unused ticket available

15. Virtual Invoice and Receipt Look-Up
Retrieve copies of past invoices
Available to all User’s
Click on Reporting > VI Lookup
Search by:
Date range (travel or invoice)
Invoice number
Ticket number
Record locator
Traveler name – (first or last)
Click Generate Report and a full list of matching invoices displayed
Click on an individual invoice to review full detail and retrieve invoice copy

16. Review your Trips View Trips for you and your Travelers Click Trips
View upcoming trips
Pull the your receipt for your trip
Search for up-to 6 months of historical trips
Sort by heading title
Click magnifying glass for complete trip details

17. Booking Travel Getting Started
Step #1: Begin by selecting what type of travel…
Air
Car
Hotel
Step #2: Input your origin and destination cities
Step #3: Select your dates
Step #4: Select your departure times
Step #5: Select how you prefer to see flights
Price
Schedule

18. Air Filtering Air Matrix Features: View all flights by number of stops
Southwest content is included

19. Check your policy compliance before your reserve your air reservation!
LSU

20. Policy Compliance
LSU

21. Payment Information
Add your payment information. If you are using a CBA account, your reservation will be held for 24 hours to obtain approval.

22. Confirmation and Complete
You are done! If you would like to duplicate your trip, click “Book another trip for the same itinerary”

23. Clone your trip
To clone your trip, you must select the Traveler then click continue.

24. Begin booking travel on September 1st!
As a reminder…
How to contact Short’s Travel:
Toll Free Phone: (24/7)
Hours of Operation:
Core Hours: Monday – Friday,
8:00 am CT – 5:00 pm CT
After-Hours: Nights, Weekends, Holidays
- At cost of $15 per call
Online Booking Tool Access:
Create User ID
Create Password
(lowercase, 8 characters + one number)
What can you do today?
Create and/or update your profile information - this is mandatory
Retrieve any itineraries/invoices for Short’s Travel
Begin booking travel on September 1st!

25. THANK YOU