Presentation on theme: "State of Louisiana and Short’s Travel"— Presentation transcript:
1 State of Louisiana and Short’s Travel Booking Online & Portal Training
2 Things to know…How to contact Short’s Travel:Toll Free Phone: (24/7)(Call to book international travel)Hours of Operation:Core Hours: Monday – Friday,8:00 am CT – 5:00 pm CTAfter-Hours: Nights, Weekends, Holidays- At cost of $15 per callOnline Booking Tool Access:Create User NameCreate Password(lowercase, 8 characters + one number)MSMust enter your profile information before booking – review periodically
3 Transaction Fee Structure $20.00 Surcharge per booking A transaction fee will be charged per ticket issued.AirExchangeCar OnlyHotel OnlyRefundVoidOnline:$5.00$0.00N/ADirect with an Agent:$24.00$5.00*Group (10 + Travelers)$20.00 Surcharge per bookingAfter-Hours Service$15.00 Per CallMS* Fee charged when booked without air** Charged when original air ticket issued online
4 Select your Department’s CBA, Corporate Card or your Personal Card! Traveler Features: Multiple Form of Payment OptionsALSelect your Department’s CBA, Corporate Card or your Personal Card!
5 Traveler Features: Automated CBA Approval (Approver) CBA Authorizers will receive an notification to approve or deny the airfare reservation:All reservations associated with a CBA account will be sent to the approver prior to ticketingApproval will be in ‘pending’ mode for 24 hoursIf approval is not received in 24 hours the reservation will auto-cancel – traveler will be notifiedTraveler will receive notification if denied or approvedAL
6 Traveler Features: Online Baggage Fee Analysis The total trip cost provided when searching for air!MS
7 Sign-Up today at www.worldmate.com Mobile DevicesMobile ApplicationsIntegrated with Short’s Travel reservationsReceive mobile itinerariesReceive flight notificationsAdditional mobile travel tools are availableCompatible with Blackberry22Sign-Up today atThere is a free version or a personal charge for the upgraded version(Not State Reimbursable)
8 URL: www.shortstravel.com/la Create User Name Create Password – (lowercase, 8 characters + one number)
9 Creating/Updating your profile The CBA information will be pre-populated by department. The Corporate Travel Card, or Personal Card information should be entered into your profile.Click on “My Profile” to begin entering or updating your information
10 All information is encrypted and secure! New TSA RequirementsNew Travel Requirement from TSAEffective November 1, 2010 Transportation Security Administration will require the following to be present prior to purchasing an air ticket through Short’s Travel or the airline.You must provide the following:Name as it appears on government-issued I.D. when travelingDate of Birth (Arranger cannot see year – only traveler)GenderRedress Number (if available)All information is encrypted and secure!
11 Book for Guest It is EASY to book a Guest! The system has the capability to make reservations for a guestUpon log in select ‘Guest Traveler’ from the dropdown listYou will be prompted to provide the Traveler’s full name as it appears on their government ID, gender, date of birth and redress number if appropriate
12 Confirm Traveler Information Confirm all of your information including:NameFrequent traveler dataService Requestsaddress and ccSeat PreferenceTravel Arranger Information
13 Travel Arranger Portal Add a Travel Arranger by…Clicking on My ProfileClick on Travel ArrangersEnter last name of Traveler and searchClick symbol to add to your listMay have more than one arrangerRemove a Travel Arranger by…Clicking the next to the Travel Arranger’s name
14 Traveler Features: Canceled/ Unused Ticket Alerts Managing Unused Tickets:Monitor Unused Ticket UsageAll canceled tickets will automatically appear onlineView All of your unused ticketsView All of your travelers unused ticketsWhat is your responsibility?Book an airline where you have an unused ticket available
15 Virtual Invoice and Receipt Look-Up Retrieve copies of past invoicesAvailable to all User’sClick on Reporting > VI LookupSearch by:Date range (travel or invoice)Invoice numberTicket numberRecord locatorTraveler name – (first or last)Click Generate Report and a full list of matching invoices displayedClick on an individual invoice to review full detail and retrieve invoice copy
16 Review your Trips View Trips for you and your Travelers Click Trips View upcoming tripsPull the your receipt for your tripSearch for up-to 6 months of historical tripsSort by heading titleClick magnifying glass for complete trip details
17 Booking Travel Getting Started Step #1: Begin by selecting what type of travel…AirCarHotelStep #2: Input your origin and destination citiesStep #3: Select your datesStep #4: Select your departure timesStep #5: Select how you prefer to see flightsPriceSchedule
18 Air Filtering Air Matrix Features: View all flights by number of stops Southwest content is included
19 Check your policy compliance before your reserve your air reservation! LSU
21 Payment InformationAdd your payment information. If you are using a CBA account, your reservation will be held for 24 hours to obtain approval.
22 Confirmation and Complete You are done! If you would like to duplicate your trip, click “Book another trip for the same itinerary”
23 Clone your tripTo clone your trip, you must select the Traveler then click continue.
24 Begin booking travel on September 1st! As a reminder…How to contact Short’s Travel:Toll Free Phone: (24/7)Hours of Operation:Core Hours: Monday – Friday,8:00 am CT – 5:00 pm CTAfter-Hours: Nights, Weekends, Holidays- At cost of $15 per callOnline Booking Tool Access:Create User IDCreate Password(lowercase, 8 characters + one number)What can you do today?Create and/or update your profile information - this is mandatoryRetrieve any itineraries/invoices for Short’s TravelBegin booking travel on September 1st!