Presentation on theme: "(Student Support and Development Service)"— Presentation transcript:
1(Student Support and Development Service) Student WelfareService(Student Support and Development Service)Julie Boggon
2Where Are We? 1st Floor Percy Gee Building (Students’ Union) Monday – Friday 10:00 a.m. to 4:00 p.m.
3What Do We Do? We offer practical: Information Advice Guidance and SupportCLICK TO NEXT SLIDE
4Who Are We? Student Welfare Officers: General welfareAccommodationInternationalHome/EU financeAssisted by team of support staff
5General Welfare Referral service Appeals/advocacy/mediation University/ULSU support servicesExternal support servicesE.g. legal adviceAppeals/advocacy/mediationCritical incident response
6Accommodation University Accommodation: Appeals Sub wardens E.g. room transfersSub wardensPersonal issues/noise/anti-social behaviourSafety/securityMediationAO 1stIf unhappy with response OR discuss poss options 1st = to usAO = facts of situationUs = reasons, policies, objective 3rd party/represent student in appeals etcSafe/secure – SW training crime preventionLinks to local PC/ students can meet informallyMediation – intervene re informal complaints/harassment
7Accommodation Private landlords: Pro Bono Clinic Community liaison ContractsMediationNoise/anti-social behaviourPro Bono ClinicSchool of LawNOT legally qualified!!!
8International Students ImmigrationCurrent visa queriesImmigration options after studiesWorking during studyRegulationsFamilyFamilies working rules, coming to uk – grad etcVisa Rules for doctors
9International Students Cultural adjustmentHospitality Schemes:HOST/FOSSILFamily:Childcare/schoolingChaplaincy ‘Expressions’ELTUFinance issuesExpressions = family activity session, 1 hour a week stu/staff partners and/or children to meet othersHost UK/fossil leicesterSettling in/area/acclimatisation study methodsELTU
10Finance (Home Students) FundingAdvice on income maximisation e.g.Loans/grants/bursariesState Benefits/Tax CreditsBanking issuesFeesAdvice re: eligibility for student loan/NHS Bursary
11Finance (Home Students) Budgeting/Money ManagementHardshipHardship fund applicationsEmergency loansCharity/Trust Fund informationDebtAdvice/support negotiating with creditors
12Other University Support Services: Making Connections Student Development/CareersAccessAbilityHealthy Living ServiceCounsellingMental Wellbeing
13Students’ Union Education Unit Elected Officers Clubs/societies Academic appealsElected OfficersAcademic/Welfare/InternationalClubs/societiesNightlineSafety BusAccommodation
14Enjoy your studies and don’t forget: We are here to help!!