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Disbursements & Travel Services Office CLIBA ATI Travel Card Update November 16, 2011 CLIBA ATI Travel Card Update November 16, 2011.

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Presentation on theme: "Disbursements & Travel Services Office CLIBA ATI Travel Card Update November 16, 2011 CLIBA ATI Travel Card Update November 16, 2011."— Presentation transcript:

1 Disbursements & Travel Services Office CLIBA ATI Travel Card Update November 16, 2011 CLIBA ATI Travel Card Update November 16, 2011

2 Authorized to Inquire Form Reminders(ATI) –An ATI applies only to the CLIBA Travel Card at the individual cardholder level –ATI is an individual authorized by the cardholder to request the following information from Citibank: Cardholder account informationCardholder account information Request copy of a statement be mail or faxedRequest copy of a statement be mail or faxed Ability to place a charge in disputeAbility to place a charge in dispute Any information requested to be mailed will be sent to the cardholders billing addressAny information requested to be mailed will be sent to the cardholders billing address –Per the Travel Card FMOG ATI must be a UTSA employeeATI must be a UTSA employee –An ATI applies only to the CLIBA Travel Card at the individual cardholder level –ATI is an individual authorized by the cardholder to request the following information from Citibank: Cardholder account informationCardholder account information Request copy of a statement be mail or faxedRequest copy of a statement be mail or faxed Ability to place a charge in disputeAbility to place a charge in dispute Any information requested to be mailed will be sent to the cardholders billing addressAny information requested to be mailed will be sent to the cardholders billing address –Per the Travel Card FMOG ATI must be a UTSA employeeATI must be a UTSA employee

3 Authorized to Inquire Form(ATI) ATI authorization today:ATI authorization today: –Effective immediately – Citibanks form must be completed in order to authorize an ATI –Citibanks ATI authorization form can be found on the Financial Affairs forms website –Controllers Office is working with Citibank to add names to cardholder accounts Citibank granted an exception to their normal process, due to their miscommunication during implementationCitibank granted an exception to their normal process, due to their miscommunication during implementation Approximately 297 ATIs have been identifiedApproximately 297 ATIs have been identified Citibank anticipates to complete the process within 10 business daysCitibank anticipates to complete the process within 10 business days ATI authorization today:ATI authorization today: –Effective immediately – Citibanks form must be completed in order to authorize an ATI –Citibanks ATI authorization form can be found on the Financial Affairs forms website –Controllers Office is working with Citibank to add names to cardholder accounts Citibank granted an exception to their normal process, due to their miscommunication during implementationCitibank granted an exception to their normal process, due to their miscommunication during implementation Approximately 297 ATIs have been identifiedApproximately 297 ATIs have been identified Citibank anticipates to complete the process within 10 business daysCitibank anticipates to complete the process within 10 business days

4 Guideline/Form Changes Financial Affairs is in the process of updating the following:Financial Affairs is in the process of updating the following: –Travel Card FMOG –CLIBA Card Application –Travel Card Maintenance Form (TCM) If you encounter any issues when contacting Citibank, for assistance please contact:If you encounter any issues when contacting Citibank, for assistance please contact: –Lisa Bixenman at ext or via at Financial Affairs is in the process of updating the following:Financial Affairs is in the process of updating the following: –Travel Card FMOG –CLIBA Card Application –Travel Card Maintenance Form (TCM) If you encounter any issues when contacting Citibank, for assistance please contact:If you encounter any issues when contacting Citibank, for assistance please contact: –Lisa Bixenman at ext or via at

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