1. Esri International User Conference | San Diego, CA Demo Theater | ArcGIS Beta Community and ArcGIS 10.1 Beta Program Mike Hogan & Rohit Gupta July 12 th, 2011

2. Agenda Topics Overview of the ArcGIS Beta Community Types of Beta Programs How to Participate ArcGIS 10.1 Beta Benefits of Beta Participation Questions?

3. ArcGIS Beta Community - Esris new platform for conducting beta testing - New addition to the Esri communities sites - Centralized portal for all beta programs - Year-round Beta Opportunities We invite you to become a part of the ArcGIS Beta Community

4. Esris Goals for ArcGIS Beta Community One place for all things beta - New/Existing Products - Websites - Workflows Build a community of dedicated testers Increase software quality

5. Benefits of Joining ArcGIS Beta Community - Provide valuable feedback - Influence final product - Early Access to Software - Verify Workflows - Access to exclusive beta programs

6. Requirements Esri Global Account Willingness to provide feedback Agree to Terms of Use/NDA NDA

7. Types of Beta Programs Open (Public) Beta - Anyone that is part of the community can join Semi-Open Beta - Beta testers must meet some criteria to participate Private Beta - Specific users are selected from the community - Limited exposure

8. How to Participate Login with your Esri global account Create a personal profile Answer a short survey Digitally sign the Terms of Use Sign up for available beta programs Participate weekly and provide feedback

9. ArcGIS Beta Community

10. Community Home Page Test Platform Profiles - Computer used for testing - Mobile Devices - Browsers Announcements Beta Opportunities

11. Beta Program Landing Page

12. Provide Feedback Bugs - Issues encountered with the software Enhancements - Things you want to see Daily Journals - Your experiences testing

13. My-To Dos Weekly Tasks - Focus on new areas of the software - Accept tasks you want to do - Mark as: In Progress, Complete, Cant Complete Periodic Surveys

14. Interact with the Community Discussion forums - Talk with other users - Interact with Esri Staff

15. Beta Community Statistics Over 7,500 people in the community Over 10 beta projects in past 6 months 3 beta projects ongoing as of today Most people are willing to participate 3-4 hours per week Several thousand people will be invited for ArcGIS 10.1 beta Esri is receiving lots of great feedback and making changes to the software

16. Current Beta Programs Open Beta Programs - ArcGIS Viewer for Microsoft Silverlight - ArcGIS for Android - ArcGIS for Windows Mobile Join the ArcGIS Beta Community today - http://betacommunity.esri.com http://betacommunity.esri.com

17. ArcGIS 10.1 Beta Program

18. Learn about the new ArcGIS 10.1 beta Access the Resource Center Complete Tasks Log bugs Provide Feedback

19. ArcGIS 10.1 Beta Program Structure Project Structure : 1 Master project and sub projects - ArcGIS 10.1 Beta Program 1. ArcGIS for Desktop 2. ArcGIS for Desktop Extensions 3. ArcGIS for Mobile 4. ArcGIS for Server 5. ArcGIS for Server Extensions 6. ArcGIS Runtime 7. ArcGIS Engine

20. ArcGIS As a System ArcGIS 10.1 Beta programs will have a similar experience to that of released products - Beta Resource Center for forums, blogs, online help etc. - Downloads via customer care portal - Authorization/License via customer care portal - Bugs can be logged online ArcGIS Beta Community Resource Center Customer Care Portal Beta Forums Nimbus Online Help Technical Support

21. ArcGIS 10.1 Beta Resource Center Browse the new 10.1 Resource Center Access ArcGIS 10.1 - Forums - Blogs - Online Help

22. Customer Care Website for 10.1 Beta Website for Maintenance Contact to approve users Website to get your downloads and authorizations

23. Eligibility for ArcGIS 10.1 Beta Program Who is allowed in the 10.1 Beta Program - All international Distributers - All Business Partners - US Customers (current on maintenance and approved by Primary maintenance contact) - International Customers recommended by their Distributers

24. How to get Support for ArcGIS 10.1 Beta Program ArcGIS Beta Community is main portal for feedback Use of online resources such as forums, blogs, resource center etc. Use of peer to peer support US Customers can call Esri Technical Support International customers can get help from community or can contact their local Distributors Beta Testing

25. Benefits of Participating Early exposure to new features and functionalities Ability to test workflows before software is available Opportunity to influence features before the final release Provide feedback to improve product quality Help and Learn from peers in the community

26. Sign up for the ArcGIS Beta Community: betacommunity.esri.com Submit questions or suggestions to Beta team: betafeedback@esri.com