Presentation on theme: "W ELCOME TO H OSPITALITY C ONNECTIONS Our business provides social media and technology solutions for Foodservice. We invite you to explore our professional."— Presentation transcript:
W ELCOME TO H OSPITALITY C ONNECTIONS Our business provides social media and technology solutions for Foodservice. We invite you to explore our professional grade services as a key component of your marketing plan. Professional Grade
800 million users 140 million tweets / day 490 million users 125 million users 2.5 billion text messages per day Social Media Connects Business to Patrons Patrons are already using social media to make dining decisions. If we are to increase patron traffic, we no longer have a choice of whether we do social media, the question is how well we do it. David Qualman
Social Media is about connecting with people Measuring customer satisfaction and perception Connecting your foodservice brand to thousands of potential patrons Increasing customer traffic Tradition media such as telephone books, newspapers, TV, and radio do not establish a two way conversation between both parties.
History Target marketing allows your brand to become a destination Staff Menu/ SpecialsLocation Facilities Hours The key to effective marketing is Professional Grade content.
50% If you are primarily using Facebook as a marketing tool, you are missing 50% of potential new customers. Hospitality Connections connects your operation to the world beyond Facebook with cutting edge media. Current Facebook Users
We manage your media, content, and technology requirements, so your time is spent on delivering quality, service and value. Quality content, and daily posting is time consuming. We combine your information plus our Foodservice research, to influence patrons decisions. Professional Grade Services
Customer satisfaction surveys allow us to measure patron perception. Did the patron have a quality experience during their visit? Customer Satisfaction Surveys Customer Satisfaction Survey Rating (5) Superior to (1) Poor Rating Customer Service Food or Beverage Quality Meal Value Facility Cleanliness Other Categories Every customer we retain, is one less we must replace. Our surveys are customized to your operation.
14 million Smart Phone users now scan QR codes and can link to your web site. Patrons scan this code from your menu, table, or waiting area for additional details about your brand. New Technology
Monthly Status Report Status Reports Months Summary and Recommendations Brand Awareness & Brand Engagement Analysis Supporting Documentation
Hospitality Connections goals are simple……. 3. Increase your average check We coordinate and communicate directly with you on a scheduled basis to achieve results. 1. Increase your customer traffic by 15% 2. Retain your current patrons Goals
Campaign planning Our Services Research Monthly tracking and reporting of your SM results New and innovative products to grow your business Daily content postings Your personal account executive manages At Hospitality Connections, customer satisfaction is our first priority. Responses and communication
What is My Risk? You own all content written by Hospitality Connections. You may post your own media information at any time. We respond to all patron comments. If there is an issue we communicate it to you immediately. Our contract period is for 30 days. We will have your campaign operating in 5-7 business days.
Media Plans Starter Plan Advanced Plan Pro Plan Expert Plan QR Code Plan We offer a variety of media plans to allow you to select the media options most appropriate for your budget and Foodservice operation. If you operate multiple concepts, or have a large geography, you may want to establish a separate identity for each location. If you operate a single concept with multiple units, you may want a single plan. Our local sales representative has all the pricing details about the plan best suited for your business.
Please contact Hospitality Connections now to begin your media campaign. Or to learn more, schedule a convenient appointment with an HC Sales Advisor May we become your social media expert? With over 70 years of combined Foodservice experience, we are passionate about excellence. We would appreciate the opportunity to have your company as a valued customer. Thank you! Professional Grade