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Services of Maintenance Department. Content Aim of maintenance department Aim of maintenance department Basic service Basic service Supplementary service.

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Presentation on theme: "Services of Maintenance Department. Content Aim of maintenance department Aim of maintenance department Basic service Basic service Supplementary service."— Presentation transcript:

1 Services of Maintenance Department

2 Content Aim of maintenance department Aim of maintenance department Basic service Basic service Supplementary service Supplementary service Spare and component parts Spare and component parts Equipment repair and modernization Equipment repair and modernization

3 Aim of maintenance service Guaranteeing maximal working capacity of the equipment. Guaranteeing maximal working capacity of the equipment. Cost decreasing for repair. Cost decreasing for repair. Cost decreasing for maintenance work. Cost decreasing for maintenance work. Immediate solving of all technical problems. Immediate solving of all technical problems. Stating of the recommendations and suggestions for equipment modernization Stating of the recommendations and suggestions for equipment modernization.

4 Basic service 12 month warranty on the attached implements of our own production. 12 month warranty on the attached implements of our own production. Staff training on the territory of the equipment manufacturer. Staff training on the territory of the equipment manufacturer. Basic set of repair parts. Basic set of repair parts. Technical documentation. Technical documentation. Remote monitory of the equipment state during the warranty period. Remote monitory of the equipment state during the warranty period.

5 Basic service Hot-line: (daily Moscow time). Hot-line: (daily Moscow time). On-line: answer within 24 hour period (days off excluded) On-line: answer within 24 hour period (days off Skype: andrey Skype: andrey Disputable situations: payment, repair, money return in case of guarantee damage. Disputable situations: payment, repair, money return in case of guarantee damage. Warranty conditions: strict following of the operating rules (filled-in logbook, certified drill-operators, etc.) Warranty conditions: strict following of the operating rules (filled-in logbook, certified drill-operators, etc.)

6 Extra Service 24 month extended warranty: 24 month extended warranty: Equipment launch together with manufacturers representative; Equipment launch together with manufacturers representative; Inspection and service maintaining by manufacturers representative every 6 months; Inspection and service maintaining by manufacturers representative every 6 months; Warranty on the attached implements; Warranty on the attached implements; Staff training on the territory of the client. Staff training on the territory of the client. Additional visit of the technician to the place of stay of the drilling rig in 48 hours from the moment of agreement. Additional visit of the technician to the place of stay of the drilling rig in 48 hours from the moment of agreement.

7 Spare and component parts Spare parts and components of our production. Spare parts and components of our production. Spare parts and components of the outsourced manufacturer. Spare parts and components of the outsourced manufacturer.

8 Equipment repair and modernization Equipment repair (including drilling rig place of stay, if possible). Equipment repair (including drilling rig place of stay, if possible). Equipment modernization. Equipment modernization.

9 Thank you for attention! LLC INNCOR


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