1. © 2005 Avaya Inc. All rights reserved. Avaya EMEA Online Order Status Report https://enterpriseportal.avaya.com/ptlWeb/bp/ orderstatus

2. 2 © 2005 Avaya Inc. All rights reserved. Access EMEA BP Portal

3. 3 © 2005 Avaya Inc. All rights reserved. Enter Your SSO ID & Password

4. 4 © 2005 Avaya Inc. All rights reserved. Enter Search information NOTE: Not making a selection in date, status or customer will default to ALL available sales orders being displayed which match possible other selected criteria Possible Search Criteria are : - SAP Sold To Number - SAP Invoice Number - BP Purchase Order Reference - BP Name - BP Sold To Number - Order Status: Shipped Open Partially Shipped - Dates can match: Order Date Due Date Invoice Date

5. 5 © 2005 Avaya Inc. All rights reserved. View list of all orders placed Legend: - Customer Order No = BP PO Reference - Avaya SO No = SAP Sales Order Number - Information on Due Date - Indicator for changes in delivery date after original confirmation (Y (yes)/N (No). NOTE: This can mean a later delivery due to material shortages as well as an earlier date because of expedite requests 50012345

6. 6 © 2005 Avaya Inc. All rights reserved. View order details line by line Test Customer Legend: Individual Order Details screen with info on - Sold To - Ship To numbers - Addresses - Dates - Internal and external references - INCO Terms - Line item details - Quantities - Status -Invoice numbers 50012345 Test customer 50012345 Test customer 50012345 Test customer

7. 7 © 2005 Avaya Inc. All rights reserved. Track shipment online Direct link into K& N tracking tool with reference to - Avaya Outbound delivery number - Delivery status & History - Details on units