1. Avaya Communication Manager 3.0 Server Migration & Upgrades
Sally York
Avaya
Server Product Manager

2. Today’s Discussion Avaya Convergence Infrastructure
Value Proposition of IP
Communication Manager Software
CM 3.0 Highlights
CM 3.1 Highlights (Targeted for 1Q ’06)
Upgrades and Migrations
Lifecycle

3. Avaya Convergence Infrastructure
Communication Manager Software
Media Servers
S8300
S8500
S8710
S8700
Media Gateways
G150
G250
G350
G700
Integrated Management Suite
Global Services
G650
MCC1
CallMaster VI
Communication Devices
Pocket PC
Softphone
IP Agent
2420 DCP
IP Softphone™
Color IP
Screenphone
4690
IP conf.
Wireless
4620
IP Phone
Analog/Digital

4. Value Proposition of IP Telephony
Consolidation communications solution and supporting applications
Reduce upgrade costs - rather than having to upgrade many remote systems, only one instance of Communication Manager needs to be upgraded
One place to administer features - no need to have staff at remote locations to add users, etc.
Reduce the application infrastructure, again through consolidation
Efficiencies gained and costs reduced through centralized trunking.
Centralize your applications and dilute costs over a larger community of users
CTI, UM, speech access, call recording, workforce management, and reporting can be deployed at one location
Consistent set of announcements with the same voice and message, for the entire enterprise.
Consolidation of PBXs and other supporting applications - rather than having separate PBXs / Key Systems and the associated supporting applications such as voice mail, IVR, call accounting, CTI, CMS at each location, a single PBX (or more than one if a large company) with remote gateways connected by IP will:
Reduce upgrade costs - rather than having to upgrade xx remote systems, only one instance of Communication Manager needs to be upgraded
One place to administer features - no need to have staff at remote locations to add users, etc.
Reduce the application infrastructure, again through consolidation
Efficiencies gained and costs reduced in centralized trunking due to the Erlang B effect.
Diluting your application cost over a larger community of users - CTI, UM, speech access, call recording, workforce management, and reporting can be deployed at one location and taken advantage of by the enterprise via IP. Branch users now get the added benefits and productivity gains of using these applications.
Simplified moves adds and changes
Toll-Bypass - reduced cost of intra-branch telephone calls. Instead of using the PSTN per-minute rate for calls, the IP network can be used.
Consistent and enhanced feature set - as opposed to some locations having different platforms and features, one set of advanced features can be delivered to everyone. Mobility features like EC500 / IP Softphone and Meet-Me conferencing that help increase productivity and reduce costs are available to everyone. This creates a feeling of equality among employees regardless of location, which, in turn, creates job satisfaction and helps reduce employee churn.
Virtualize / globalize your work force - employees can work from home either on a part time or full time basis with full telephony functionality they would enjoy if in an office. This will have a positive impact on real estate costs.
Virtualize your contact center - agents can work from home with a high-speed DSL/cable modem IP connection (IP Agent Road Warrior configuration) or low speed dial access IP connection and one phone line (IP Agent Telecommuter configuration) allowing you to attract and maintain top agents independent of geographical location. Outsourced functions from around the world can be made part of your enterprise, with management having 100% visibility of their performance
Branding - The brand identity is generated by several elements working together. Some of them are as simple as a consistent set of announcements, with the same voice and message, for the whole company. A common and flexible set of routing rules that understands the customer value and allocates internal resources accordingly enables rapid and uniform execution of business strategies.
Applications on a telephone - the ability to push information to an IP telephone such as a hotel delivering advertisements for restaurants on the property or a tutorial on gaming in the casino

5. Value of High Availability and Survivability
Local Survivable Processor (LSP) CM 1.1
Allows continued service should there be a failure from the server to the remote site
Provides survivability for G250, G350 or G700 and IP endpoints
Enterprise Survivable Servers (ESS) – CM 3.0
Provides protection from catastrophic server failures and from network fragmentation
When ESS is in control, provides full feature functionality as the main server
Provides survivability for Port Networks – G650, G600, SCC, MCC, CMC
Connection Preserving Failover/Fallback for H.248 MG’s (LSP) CM 3.0
Preserve existing calls when gateway switch to CM server
Auto Fallback to Primary for H.248 Gateways (LSP) CM 3.0
Provides an automatic mechanism for returning H.248 gateways (G250, G350, G700) that are being serviced by an LSP back to the primary server
Inter Gateway Alternate Routing CM 3.0
Alternative path using PSTN when IP-WAN is incapable of carrying bearer connection
Standard Local Survivability (SLS) CM 3.0
Provides survivability for the G250 when there is a primary link failure
Survivability and recovery options

6. Communication Manager Software Two Flavors
Communication Manager Standard Edition
Full feature set, Universal License and Integrated Management standard package targeted at single site systems with non survivable branches
Communication Manager Enterprise Edition
Includes everything in standard edition plus Networking/LSP/Survivability/ Integrated Management Enterprise package
Networking between Main Servers (DCS, Supplemental QSIG, ATM, IP Trunks)
Multi-Location Gateway feature
Remote Survivability features (LSP on Avaya G700 or G350 Media Gateways)
Integrated Management Standard or Enterprise Mgmt Package (1 user license)*

7. Enhancements to Communication Manager
Enhancements with R10
Enhancements with Comm. Manager 1.1, 1.2 & 1.3
Enhancements with Comm. Manager 2.0
Enhancements with Comm. Manager 2.1& 2.2
Enhancements with Comm. Manager 3.0
IP Softphone for Pocket PC
4630 Screen phone
Enhanced Conferencing
Malicious Call Trace Enhancements
ASA (now Integrated Management Offer)
Meet Me Conferencing
Conference Selective Display & Drop
Media Encryption
Expanded Dial Plan
QoS for IP Call Control
Separation of Bearer & Signaling
Increased Capacities
Support for S8700 & S8300 Servers & G700 Media Gateway
Support for 4620 & 4602 IP telephones
2420 DCP Screen phone
Posted Messages
Leave Word Calling – QSIG/DCS
Universal user licenses
Support for S8500 Media Server, G650 & G350 Media Gateways
Increased capacities
- S8300 increased unique location information from 10 to 50
-S8700 increase unique location information from 64 to 250
Call Center increased capacities
- S8500/S8700 Media Servers skill agents from 20 to 60 and skill groups from 999 to 2000
Media Encryption using AES and H248 link Encryption
Unicode Support
Call Admission Control – Bandwidth Mgmt
TTY over IP
Audix One-Step Recording
Extension to Cellular
Support for S8710 Media Server & 2.2
S8700/S8710 IP Connect Capacities same as S8700/S8710 Multi Connect Capacities
Capacity Increases
- S8500/S8700 number of LSPs increased from to 250
- S8300 number of LSPs increased from 10 to 50
Multinational features
T.38 Fax
Modem over IP
Enterprise Survivable Server
Inter-gateway Alternate Routing
G250 Media Gateway
Connection
Preserving Failover/Fallback for H248MG’s
Autofallback for H248 MG’s
IP Media Resource 320
Mixed Port Connectivity
Connection Preserving Upgrades
Expanded Meet Me Conference
Locally Sourced Announcements
If you are on an pre-R9 release – these are some of the important enhancements with each release – it is cumulative for you.
R9 EC500 – extension to cellular telephones. Integrates with existing cell phones and cellular services. Provides one number accessibility
VAL –New integrated announcement board TN2501 replacing TN750providing increase storage time (1hour) per pack. This board allows backup and restore of announcements to an external PC or file server on the customer’s local area network. The announcements will be stored as industry standard waveform (.wav) files.
VAL Manager – enables user to view the current status announcements
Firmware Downloable packs – with R9 some circuit packs changed to provide firmware download capabilities to the board meaning firmware or application code can be remotely updated.
Enhanced Conferencing – enhanced conferencing capabilities to allow a more simplied approach.
Meet me Conference - Low cost small part meet me conferencing. Allows user to host up to 6 parties. This feature can reduce conferencing expenses compared with service providers.
An Avaya Media Server provides centralized Enterprise Class call processing that may be distributed across a multi-protocol network including but not limited to IP, to support a highly diversified network architecture, i.e. Branch, Remote, Small and Home Offices.
 Linux based Media Servers support distributed IP Networking and centralized call processing distributed across multi-service networks.
Increase number of LSPs: 50 for S8300ICC and 250 for S8500/S8700.
Branch office gateway deployments have been enhanced with increased support for Local Survivable Processors (LSP) and new bandwidth-conserving improvements to translation file updates.
New geographic-specific capabilities now allow a single media server running Communication Manager to support a multinational deployment of media gateways.

8. Communication Manager 3.0
Highlights

9. What’s New with Communication Manager 3.0?
Flexibility Mixed Port Network Connectivity allows Multi-Connect PNC and IP PNC configurations to co-exist in the same network allowing you to leverage IP telephony selectively where it can benefit you the most
Business Continuity Enterprise Survivable Servers (ESS) allow backup servers to be placed at various places in a your network so that your communications can continue to operate in the event that the main server fails, or when connectivity to the main server lost
Scalability The IP Media Resource 320 provides up to ten times the IP processing capacity as the current IP Media Processor.

10. Mixed Port Network Connectivity CM 3.0
Allow Multi-Connect PNC and an IP PNC to co-exist in a single communication system
Add remote sites or merge other systems into the main using IP PNC with choice of availability options
Move from a Direct Connect or CSS architecture to an IP PNC architecture over a period of time
Increase the number of port networks supported in a CSS configuration by adding additional IP connected port networks to achieve a maximum of 64 port networks

11. Enterprise Survivable Server CM 3.0
Enterprise Survivable Servers allow backup servers (S8500 or S87XX) to be placed at various places in a your network so that your communications can continue in the event that the main server(s) fails, or when connectivity to the main server(s) is lost
Enterprise Survivable Servers can be deployed where needed throughout your network to provide increased communications continuity
The IPSI card in the port networks automatically obtains service from an ESS server(s) if the control signal to the main server is lost
Enterprise Survivable Servers can be connected to ATM, IP and Center Stage Switch (CSS) connected port networks
With 3.0 the limit is 7 Enterprise survivable servers or 64 configured as local only.
Not connection preserving – 3-5 minutes before the ESS takes control of the system (similar to ATM Wan spare processor).

12. ESS for IP PNC Normal Operation Main Server Failure w/ESS Recovery 1 2
S8710 Media Server
(Main Server)
S8710 Media Server
(Main Server)
S8500 ESS
(2nd Alternative)
S8710 ESS
(1st Alternative)
S8500 ESS
(2nd Alternative)
S8710 ESS
(1st Alternative) 1 2
Main Server Recovery
Network Fragmentation w/ESS Recovery 4 3
S8710 Media Server
(Main Server)
S8710 Media Server
(Main Server)
S8500 ESS
(2nd Alternative)
S8710 ESS
(1st Alternative)
S8500 ESS
(2nd Alternative)
S8710 ESS
(1st Alternative)

13. Inter-Gateway Alternate Routing (IGAR) CM 3.0
LAN
PN #4
WAN
Main S8700
Cluster
PN #2
PSTN
Call Signaling
Bearer
(Voice)
Inter-Gateway Alternate Routing (IGAR): IGAR provides a means of alternately using the PSTN when the IP-WAN is incapable of carrying the bearer connection. IGAR may request that bearer connections be provided by the PSTN under the following conditions:
- The number of calls allocated or bandwidth allocated via Call Admission control-
- Bandwidth Limits (CAC-BL) has been reached.
• -VoIP RTP resource exhaustion in a MG/PN is encountered.
• -A codec set is not specified between a network region pair.
• -Forced redirection between a pair of network regions is configured.

14. Locally Sourced Music and Announcements CM 3.0
Improve audio quality
Backup source for announcements and music on hold
Communication Manager selects the closest source
Local gateway or port network
Same network region
Adjacent network region
Non-adjacent network region
New structure
Audio group
Music On Hold group (analog port)

15. Expanded Meet Me Conference CM 3.0
Up to 300 parties
Utilizes external server (S8500B)
Same user interface as current 6 party meet-me conference
Conference display
Actual number up to 30
Greater than 30 will display “> 30”
SIP Trunk connectivity to CM.
Ports sold in 50 port increments.

16. Connection Preserving CM Upgrades CM 3.0.1
Applicable to S87XX (duplicated) servers
Stable connections are maintained
Including conferences
Including IGAR connections
Connections only – no feature operation
IP streams: shuffled or not
Port network gateway connections: all stations & trunks
H.248 gateway connections: all stations & trunks
Exception: IP trunks (H.323 & SIP)
Connection preserving vs. Call Preserving – describe
Delivered with 3.0 – first connection preserving upgrade will be to CM3.0.1 – currently targeted for Sept.

17. Upgrade & Migrations

18. Upgrades and Migrations Important Terminologies Defined
New software load on existing platform
Examples:
ProLogix / CSI R10 to CSI Communication Manager Release 3
S8300 Communication Manager 1.X to S8300 Communication Manager 3.0
Migrations
Server platform change
Migrations to S8300B
Migrations to S8500B
Migrations to S8710

19. Avaya S8500B Media Server Avaya S8500B Media Server
Simplex Media Server – 1 U High
Supports G650, G700 and G350 Media Gateways in new sales
Supports G600, CMC1, SCC1 and MCC1 Media Gateways in migrations
Supports up to 3200 ports
2400 Stations (IP or TDM)
800 Trunks
Remote Maintenance Board
Modem and LAN connectivity
External Compact Flash
Backup and Restore
RAM disk
In the Event of Disk Failure – 72 hours
Avaya S8500B Media Server

20. Avaya S8500 Media Server Migration option for DEFINITY® Server CSI
After
DEFINITY Server CSI
S8500/B
Before
LINUX OS
Oryx/Pecos
Notes:
Processor replacement required
TN2182 (Tone clock) is replaced
by the IPSI
CLAN boards must be upgraded to TN799DP or greater
TN2302 IP Media Processor required for IP EndPoints or more than 1 IP connected Port Network.
TN2312BP will support Emergency Xfer, Cust Alarm output
TN2312BP with CMC1 MG does not support Cabinet Mtce, External Alarm Input
TN750 NOT Supported; use TN2501APVAL for announcements
CMC1 Media Gateway
IP Control
Processor TN798/ TN2402
CMC1 Media Gateway
IPSI TN2312BP
Tone/Clock
TN2182
In this example we have a DEFINITY Server CSI migrating to an S8500 MS.
Gray boxes is what comes out. Tan stays or add new.
The CSI server/ ProLogix supports the CMC1 Media Gateway which can be migrated to the S8500.
The control network is IP and simplex and all port networks have a single IPSI board that provides control connectivity to the server through the IP cloud. IPSI provides call control between the server and the port network
Port network connectivity is IP and all port networks have one or more IP media processor boards. Port network connectivity is done via the IP Media processor
CSI Processor is no longer required.
The tone clock is no longer required and is replaced with IPSI2
Basically keep gateway and change out the processor and tone clock.
CLAN boards have to be upgraded to TN799DP
IPSI Connected Media Gateway
One IPSI if standard reliability
Two IPSIs if high or critical reliability
Non-IPSI connected Media Gateway
1 IPSI connected port network can control up to 4 other port networks (total of 5 port networks)
Traffic/bandwidth dependent
Typical control connectivity for remote port networks; always required for DS1C
Advantage
When an IPSI in an IPSI connected port network fails, control of the port network with the failed IPSI is seamlessly transferred to a functioning IPSI in another port network.
Dynamically allocated
IP Med Pro TN2302
CLAN
TN799X
CLAN
TN799DP

21. Avaya S8500 Media Server Migration option for S8100/CMC
After
Single Port Network Only
INTUITY™
Tone Det.
TN744
CMC1 Media Gateway
CLAN
TN799X
DSP Plug-in CWY1
Processor TN2314
S8100 Media Server
Win2000
S8500/B
Before
LINUX OS
Notes:
Processor replacement required
TN744 is replaced by the
TN2312BP (IPSI)
TN2302 IP Media Processor required for IP Endpoints or more than 1 IP connected Port Network.
CLAN boards must be upgraded to TN799DP or greater
Embedded Voice Mail not available
Internal storage of CDR records not available;
TN2312BP will support Emergency Xfer, Cust Alarm output
TN2312BP with CMC1 MG
does not support Cabinet Mtce, External Alarm Input
IP Control
CMC1 Media Gateway
IPSI TN2312BP
The S8100 support 2 types of gateways: G600/CMC1.
Both can be migrated to S8500 system in an IP configuration.
1. Control network is IP and simplex. All port networks have a single IPSI that provides the control connectivity to the server through the IP cloud. TN2312 (IPSI) replaces TN2182(Tone Clock)
2. Port network connectivity is IP so all port networks have one or more TN2302 (IP Media Processor) or TN2602AP (IP Media Resource) depending on the resources needs.
3. S8500 Simplex does not support ATM or CSS
4. A G600 can support up to 4 G600 carriers; a single G650 port network can support a stack of 5 G650 carriers.
5. CMC1 can support a stack of 3 CMC1 carriers
IP Med Pro TN2302
CLAN
TN799DP

22. Avaya S8500 Media Server Migration option for S8100/G600 + growth
After
Single Port Network Only
S8100 Media Server
S8500/B
Before
LINUX OS
Win2000
INTUITY™
Notes:
Processor replacement required
TN744 is replaced by the TN2312BP
(IPSI)
TN2302 IP Media Processor required
for IP Endpoints or more than 1 IP connected
Port Network.
CLAN boards must be upgraded to TN799DP
Embedded Voice Mail not available
Internal storage of CDR records not available;
TN2312BP will support Emergency Xfer,
Customer alarm output
TN2312BP with CMC1 MG does not
support Cabinet Maintenance,
External alarm input
IP PNC
G600 Media Gateway
G600 Media Gateway
CLAN
TN799DP
IP Med Pro TN2302
IPSI TN2312BP
G650 Media Gateway
CLAN
TN799DP
IP Med Pro TN2302
IPSI TN2312BP
Processor TN2314
This example you are upgrading from S8100 with a G600 MG to S8500 and adding a port cabinet for growth.
1. S8100 with G600 can be migrated to S8500 system in an IP configuration.
2. A G600 can support up to 4 G600 carriers; a single G650 port network can support a stack of 5 G650 carriers.
3. Control network is IP and simplex. All port networks have a single TN2312 BP that provides the control connectivity to the server through the IP cloud.
4. Port network connectivity is IP so all port networks have one or more TN2302 (IP Media Processor) or TN2602AP (IP Media Resource) depending on the resources needs.
5. S8100 Migration to S8500 will require adding an external voice mail, TN2501 announcement and an external CDR data collection system
5. S8500 Simplex does not support ATM or CSS
DSP Plug-in CWY1
Tone Det.
TN744
CLAN
TN799X

23. Avaya S8500 Media Server Migration option for SI/SCC
After
Non-duplicated,
Single Port Network
DEFINITY Server SI
S8500/B
Before
LINUX OS
Oryx/Pecos
Notes:
Requires replacing SCC Processor Cabinet with SCC EPN Control Cabinet,
Processor replacement required
TN2182 (Tone clock) is replaced
by the TN2312 (IPSI)
CLAN boards must be upgraded to
TN799DP or greater
TN2302 IP Media Processor required
for IP Endpoints or more than 1 IP
connected Port Network
With CM3 Mixed PNC supported
enabling you to add a 4th PN
as IP PNC
TN750 NOT Supported; use TN2501APVAL for announcements :
SCC – Processor Cabinet
IP Control
New SCC EPN Control
SI Processor
IPSI TN2312BP
Net Packet
TN2401
In this example, SI SCC system is migrating to S8500, non duplicated single port network
1. Requires replacing the SI processor cabinet (common control) with SCC EPN control cabinet due to the S8500 is the brain. Cannot reuse the processor cabinet.
The Control network is IP and simplex and all port networks have a single TN2312 (IPSI) board that provides the control connectivity to the server through the IP cloud.
Port network connectivity is IP and all Port networks have one or more TN2302 (IP Media Processor) or TN2602AP (IP Media Resource) depending on the resources needed
Processor/NETPKT no longer required
Tone clock replaced by TN2312 IPSI
Media gateways that house an IPSI are required to upgrade their maintenance board to TN775DP
CLAN needs to be upgraded to TN799DP
8. Direct Connect only – Can only support up to 3 port networks.
Expansion of system by adding a 4th port network requires
swapping the SCC1/MCCC1 with G650s.
Prior to Cm3 : Direct Connect only supports up to 3 port networks. Expansions of system by adding a 4th PN requires swapping SCC and MCC with G650’s. You can mixed cabinets but not port networks.
With CM3: Mixed Port Network Connectivity enabling you to add a 4th PN as IP PNC.
IP Med Pro TN2302
Tone/Clock
TN2182
CLAN
TN799DP
CLAN
TN799X
Maintenance
TN775DP
Maintenance
TN775

24. Avaya S8500 Media Server Migration option for SI/SCC to G650
After
DEFINITY Server SI
S8500/B
Before
LINUX OS
Oryx/Pecos
Notes:
Requires replacing SCC Processor Cabinet with G650 Media Gateway
G650 Media Gateway does NOT support TN775
TN2182 (Tone clock) is replaced
by the TN2312 (IPSI)
CLAN boards must be upgraded to
TN799DP or greater
TN2302 IP Media Processor required
for IP Endpoints or more than 1 IP
connected Port Network
Local Power required for Attendant Console
TN2312BP with G650 supports Cabinet Mtce, Emergency Xfer, Cust Alarm output
TN750 NOT Supported; use TN2501APVAL for announcements
SCC – Processor Cabinet
IP Control/Bearer
G650 Media Gateway
CLAN
TN799DP
IP Med Pro TN2302
IPSI TN2312BP
SI Processor
Net Packet
TN2401
In this example, the SI system migrating to S8500, non duplicated single port network . Basically the option could be you keep the gateway or replace with a G650. In this case replaced with G650’s.
The processor cabinet is replaced the G650 media gateway
Tone clock is replaced with the IPSI
Upgrade the Clan TN799 to TN799DP
Control and bearer are both IP
High reliability systems are migrated to S8700
S8500 does not support ATM or Center Stage Switch
Tone/Clock
TN2182
CLAN
TN799X
Maintenance
TN775

25. Avaya S8500 Media Server Migration option for Simplex SI/R
After
1/2/3 Port Network Direct Connect System
S8500/B
MCC Cabinet
LINUX OS
CLAN
TN799DP
IP Control Link
MCC Cabinet EI
TN570
EI Fiber Connected
IPSI
TN2312BP
IP Med Proc
TN2302
MCC Cabinet
EI Fiber Connected
IP Med Proc
TN2302
Server Si or G3r Simplex Direct Connect that has migrated to an
S The MCC common control is being removed and replaced
with an S8500.
IP connected to MCC
Control Network is IP and simplex.
Can keep the MCC cabinets but not Si processor
Here the port networks are connected to each other via expansion interface (EI)TN570.
Direct Connect systems can only support up 3PNs, expansions of the system by adding a 4th PN requires swapping the traditional MCC1/SCC! With G650s.
A direct connect requires only 1 IPSI to report as a Control.
Since the traditional MCC/SCC do not require IPSI , this example
requires only 1 IPSI in the system.
With Mixed PNC if you were adding just a 4th port network,
you will be able to retain what you have and then add IP
PNC.
CLAN
TN799DP
Notes:
TN750 NOT Supported; use TN2501APVAL for announcements
Requires a Single IPSI
TN2302 IP Media Processor required for IP EndPoints
With CM3 Mixed PNC supported
enabling you to add a 4th PN as IP PNC
CLAN
TN799DP
EI Fiber Connected EI
TN570 EI
TN570
IP Med Proc
TN2302

26. Avaya S8500 Media Server Migration option for Simplex SI/REI
TN570
IP Med Proc
TN2302
G650 MG
CLAN
TN799DP
IPSI
TN2312BP
After
S8500/B
With Growth G650 Media Gateway
LINUX OS
IP Control Link
CLAN
TN799DP EI
TN570
IPSI
TN2312BP
IP Med Proc
TN2302
New SCC EPN Control
EI Fiber Connected EI
TN570
IP Med Proc
TN2302
SCC EPN Control
CLAN
TN799DP
EI Fiber Connected
In this example we have 2 port networks and is growing.
You can grow with a new cabinet G650 MG
IP connected to MCC.
Gateways are connected via expansion interface (EI) TN570s
You can mix cabinets but not connectivity with 2.X. With CM3.0 you can mixed connectivity.
EI Fiber Connected
Notes:
TN750 NOT Supported; use TN2501APVAL for announcements
Requires a Single IPSI
TN2302 IP Media Processor required for IP Endpoints
With CM3.0 Now the G650 can be direct connected or IP connected (max 3PN’s).

27. Avaya S8500 Media Server New Sales or Migration with 4 or more PNs
After
S8500/B
O.S.=LINUX
LINUX OS
IPSI
TN2312BP
CLAN
TN799DP
IP Med Proc
TN2302
G650 MG
IP Control
IP PNC
IPSI
TN2312BP
CLAN
TN799DP
IP Med Proc
TN2302
G650 MG
IP Control/Bearer
IPSI
TN2312BP
CLAN
TN799DP
IP Med Proc
TN2302
G650 MG
IPSI
TN2312BP
CLAN
TN799DP
IP Med Proc
TN2302
G650 MG
New Sales of S8500 will be offered in an IP configuration with G650 MGs wherein the control and bearer are both IP.
G700/G350s can be integrated via the CLAN board TN799.
The Control network is IP and simplex and all port networks have a single IPSI board that provides the control connectivity to the server through the IP cloud.
Port network connectivity is IP and all Port networks have one or more IP media processors card depending on the resources needed.
If upgrading from an SI then the configuration could be IP Connect, or Direct connect with a total of 3 port networks. For the SI, the first carrier is the PPN and the second is the EPN. Every stack of cabinets is a port network. S8500 does not have a PPN, only EPN.
S8500 does not support ATM or Center Stage Switch
Each G650 port network can support of to 5 G650MGs
Additionally it can support up to 250 G700/G350s through Clan integration.
Since new installs of S8500 will be supported in an IP connect configuration, migrations of G600, CMC1 will also be supported.
You cannot combine G650, CMC, G600 in a single port network

28. S8700 & S8710 Comparison Specifications S8710 S8700 Processor
Intel Xeon 3.06 GHz
Intel Pentium III 850MHz
Standard Memory
512 MB
Hard Drives
72GB SCSI drive
40 GB IDE disk drive
Optical Drives
DVD/CD read only drive
CD read only drive
NIC
6 NICs (10/100/1000)
6 NICs (10/100)
Ports
2 USB 2.0
2 USB 1.1
Duplication Card
DAL1 – 100MHz
DAJ1 – 33MHz
Chassis
2U high per server
3.38” x 17.5” x 25.75”
3.5” x 17” x 17”

29. Avaya S87XX Series Media Server Benefits of Migration
Large scalability
Increased BHCC with S87XX series Media Server
Investment Protection
Reuse Cabinets - SCC1/MCC1 Media Gateways
Reuse Circuit Packs and Endpoints
Reuse existing port network connectivity
New Reliability Options
Separate S8700/S8710 Servers up to 10 KM
LSP, duplicated IPSI’s
With 3.0 Enterprise Survivable Server
Increased Networking Options for Remote Locations
S8700/S8710 Server with G700 Gateways for remote branch locations
G700 and G350 Gateways can have Local Survivable Processor
With 3.0, addition of G250 Media Gateway with SLS
T1 and ATM remote port networks still supported
With 3.0, Mixed PNC allowing IP Connect &Multi-Connect to co-exist in the same communication network
Increased performance with the S8710

30. SCC – Processor Cabinet
Avaya S87XX Series Media Server Migration option for DEFINITY® Server SI SCC
After
DEFINITY Server SI
S87XX
Before
Oryx/Pecos
Notes:
Requires replacing SCC Processor Cabinet with SCC EPN Control
Cabinet
Processor replacement required
TN2182 (Tone clock) is replaced
by the TN2312 (IPSI)
CLAN boards must be upgraded to
TN799DP or greater
TN2302 IP Media Processor required
for IP Endpoints or more than 1 IP
connected Port Network
With CM3 Mixed PNC supported
enabling you to add a 4th PN
as IP PNC
TN750 NOT Supported; use TN2501APVAL for announcements
SCC – Processor Cabinet
IP Control/Bearer
SI Processor
New SCC EPN Control
Net Packet
TN2401
IPSI TN2312BP
In this example, the SI system migrating to S8500, non duplicated single port network . Basically the option could be you keep the gateway or replace with a G650. In this case replaced with G650’s.
The processor cabinet is replaced the G650 media gateway
Tone clock is replaced with the IPSI
Upgrade the Clan TN799 to TN799DP
Control and bearer are both IP
High reliability systems are migrated to S8700
S8500 does not support ATM or Center Stage Switch
Tone/Clock
TN2182
IP Med Pro TN2302
CLAN
TN799X
CLAN
TN799DP
Maintenance
TN775
Maintenance
TN775DP

31. TN Module – IP Server Interface
Avaya S87XX Series Media Server Migration option for DEFINITY® Server SI MCC
S8700 Media Server with MCC EPN
DEFINITY Server with MCC1 Media Gateway
IPSI
In this example an G3r with MCC can migrate to an S8700 with MCC EPN
Can maintain MCC carriers
Need to swap out MCC processor cabinet and replace with MCC expansion (MCC EPN) carrier or carriers if duplicated.
Cannot reuse the processor cabinet.
Reliability levels: Duplex, High or Critical
Direct Connect, Center Stage, or ATM Port Network Connectivity
UN331B (R processor),UN330 (Duplication Interface), UN332 (MSSSNET Controller) surplus
TN1648 (SYSAM), TN1650 (Memory), TN1655 (Packet Interface), TN1656 (Tape drive), TN1657 (Disk Drive), and TN2211 Magneto Optical Drive surplus
S8700 or S8710 server complex
TN2312 (IPSI) or greater replaces TN2182 (Tone Clock)
TN799DP (CLAN) or greater & TN2501AP for announcements
SCC-EPN or MCC EPN replaces SCC1or MCC1 port carrier
Mixed Port Connectivity
Enables customers to combine traditional fiber connected port networks and IP bearer-connected port networks
ATM-PNC and IP connect
CSS and IP connect
Direct Connect (Using EIs) and IP connect
Supported platforms: S8500,S8700, S8710, up to 250 H.248 media gateways
TN Module – IP Server Interface

32. Avaya S87XX Series Media Server Migration option for DEFINITY® Server R
DEFINITY Server with MCC1 Media Gateway
S8700 Media Server with MCC1 Media Gateway
IPSI
In this example an G3r with MCC can migrate to an S8700 with MCC
Can maintain MCC carriers
Need to swap out MCC processor cabinet and replace with MCC expansion (MCC EPN) carrier or carriers if duplicated.
Cannot reuse the processor cabinet.
Reliability levels: Duplex, High or Critical
Direct Connect, Center Stage, or ATM Port Network Connectivity
UN331B (R processor),UN330 (Duplication Interface), UN332 (MSSSNET Controller) surplus
TN1648 (SYSAM), TN1650 (Memory), TN1655 (Packet Interface), TN1656 (Tape drive), TN1657 (Disk Drive), and TN2211 Magneto Optical Drive surplus
S8700 or S8710 server complex
TN2312 (IPSI) or greater replaces TN2182 (Tone Clock)
TN799DP (CLAN) or greater & TN2501AP for announcements
SCC-EPN or MCC EPN replaces SCC1or MCC1 port carrier
Mixed Port Connectivity
Enables customers to combine traditional fiber connected port networks and IP bearer-connected port networks
ATM-PNC and IP connect
CSS and IP connect
Direct Connect (Using EIs) and IP connect
Supported platforms: S8500,S8700, S8710, up to 250 H.248 media gateways
TN Module – IP Server Interface

33. Lifecycle

34. Terminologies Defined
End of Sale (EoS)
Stop selling the product, but still support the product
End of Manufacturer’s Support
No more patches developed, No Product Correction Notices, No Tier 4 support
Extended Support
Continue existing benefits of customers maintenance coverage with some exceptions
End of Maintenance Extended Support
No maintenance contracts offered
No product support offered
No T&M offers available
Manufacturer Support Includes:
Availability of hardware replacement parts
Routine hardware/software updates or patches to fix product problems
Updates to product documentation and other web-based information will be made available
Manufacturer support will be provided directly from Avaya or through a service provider

35. Last Supported Release
End of Sale Dates
Product
End of Sale Date
End of PH Support Date
Last Supported Release
DEFINITY Server G3R
New
12/8/2003
12/4/2006
CM 1.3.2
Upgrades
11/1/2004
11/5/2007
DEFINITY Server SI
6/15/2005
12/15/2008
CM 2.2
12/15/2005
S8100 Media Server
TN795
3/4/2002
3/7/2005
R9.5.3
TN2314
11/22/2004
3/30/2007
CM 2.0.1
S8700 Media Server
2/1/2006
2/1/2009
CM 4.X
G600 Media Gateway
SCC Port Cabinet
SCC EPN
7/1/2006
7/1/2009

36. Points to Remember… End of Sale does not mean End of Support
Avaya continues manufacturer support of a product until End of Manufacturer Support
Services continues to support
Does not mandate any immediate action, just can’t buy new
Customers investment is still protected
G3r Migrate to S87XX
SI Migrate to S8500/S87XX
S8100/DEFONE/IP600 Migrate to S8500
Keep up to 80% of existing investment
Most circuit packs, gateways and endpoints
Can still add user licenses after End of Sale

37. Avaya Servers Informational Sites
End of Sale Announcements
Product Information about Avaya Media Servers

38. Backup

39. Avaya Media Gateways Comparison
Market Segment
Very Small RBO (2–16 seats)
Very Small RBO (2–15 seats)
Small RBO (8–40 seats)
Medium RBO (>40 seats)
“Sweet Spot”
2–12 users
4–8 users
16–24 users
40+ users
Form Factor
Fixed Standalone
Modular
Modular Stackable
Call center support No
Yes
Endpoint support
Analog, DCP, IP
(8) PoE IP plus (2) analog
Analog, DCP, PoE
Analog, DCP (PoE requires C363T-PWR or C364T-PWR )
WAN/PSTN
Ethernet T1/E1 V.35/X.21 ISDN BRI (4) Analog
Integral WAN – Eth, T1/V.35/X21 w/ module (2) FXO/FXS PSTN
FXO/FXS ISDN BRI Voice T1/E1 Data T1/E1 and V.35/X.21
FXO/FXS ISDN BRI Voice T1/E1 Data T1/E1 and V.35/X.21
Connectivity
H.323
H.248
Survivability
Basic IP Office
Basic Survivability S8300 LSP
S8300 LSP
Administration
IP Office Manager
IMS
Introducing two new gateways G150 and G250. G250 targeted for the low end branch customer needing between 2-15 users. Offering 2 options for survivability. Standard Local Survivability or SLS= Basic survivability or S8300 Local Survivable Processor.

40. S8300 Overview System Configuration
Simplex Server with Local Survivable Processor Option
Capacity up to 450 Trunks/ 450 Stations
Media Gateways supported: 250,350,700
Supports IA770 Integrated Messaging
S8300B
Communication Manager 2.1 requires the S8300B
Functionality the same as S8300 (A)
Uses two 256MB modules
Cannot add the additional 256 module to S8300B Media Server
S8300(A) has a white faceplate. S8300B has a gray faceplate
A Trade-In program in place for customers upgrading to CM2.1

41. Branch Gateways with CM3.1
Extend market reach
G250 T1/E1 flavor
G250 DCP flavor
40 ports PoE HDMM for G350
Reliability and Survivability
Extend SLS to support G250-BRI, T1, DCP platforms
Increased features with Standard Local Survivability
Hold, Transfer, DID, TUI access to contact closure
G250 T1/E1 flavor: required in customer bids for higher capacity and standardized trunking across the branches

42. Avaya Wins BCR Best in Test!
Max
Points
Possible
Avaya
S8710 Media Server,
G650 Gateway
Cisco IP
Comm.
System
Architecture (1) 15 14 12
Endpoints (2) 20
19 ½
Management & Admin (3) 11
Features (4)
17 ½
Security (5) 10
8 ½ 9
Performance (6) 19 17
Bottom Line
100 90 87
How does Avaya fare – Won best in test with the S8710/G650 solution earlier this year. Won in endpoints, architecture, performance (no calls failed in a grueling 9 hour test) and overall by 3 points
Architecture: the fastest call-control fail-over time, exposing just a 6-second interruption;user-settable IP quality of service (QoS) thresholds – for latency and packet loss- for use in re-routing VoIP traffic between IP and PSTN paths. Avaya also showed off its rich new SIP support – for third-party endpoints as well as SIP trunking between systems - via its new add-on Converged Communication Server, or CCS.” Recommended improvements in documentation on how to deploy road warrior and teleworker environments were the only deduction.
Endpoints: Avaya scored a perfect 20 out of 20 points getting praise for its impressive range of endpoints including IP hard phones,multiple softphone options and “Splashy and unique” features including Extension to Cellular, Seamless Communications and point to point video conferencing integration with IP softphone.
Management : 11 out of 15 points - It should be noted that only 1 ½ point separated all competitors. Miercom recognized ASA (Avaya Site Administration) for its wizards for frequently used tasks
calling them “effective and well organized”. Miercom also was positive on Avaya VoIP Monitoring Manager (VMON) calling it a “must have” for IP Telephony Managers.
Features:Avaya and Cisco tied for first in this category each with a score of 17 ½. Avaya received full credit for the “Sweet 16” and Add on features categories and scored 7 ½ of 10 points for “Advanced Features”. Miercom noted our “splashy” mobility solutions and our “impressive conferencing package” Avaya Meeting Exchange.
Security Avaya scored well and received high praise for having the most complete media encryption of all of the vendors tested. It is important to note that the testing was focused on the security related to the user interface with the system, such as phones and management access and did not look at security more broadly.
Performance: Heavy-load call-completion testing – Avaya was the only vendor scoring 100% completion meaning that no calls failed over the grueling 9 hour test. In addition, this score includes testing with voice prompts and DTMF tones; an additional complexity that Cisco and Siemens elected not to perform in their and results respectively. Cisco tries to sell customers on their scalability to “30,000” endpoints when the test shows lackluster performance at 3500
Includes: Call-control, survivability; redundancy and failover; IP-to-PSTN re-routing, VOIP bandwidth control; QOS support; scalability, standards support and interoperability; and distributed-system networking.
Includes verification of endpoint support: IP hard phone, softphone, wireless, analog/fax support, Power-over-Ethernet; unique, specialty and advanced endpoint features, including video.
Based on management task completion, interface navigability and intuitiveness, on-screen help, real-time monitoring, reports and reporting.
Includes: Validation of 16 basic phone features; verification of common add-on subsystems (E911, voice mail, voice recognition/response, etc), and evaluation of special and unique “advanced” features.
Includes: Verification of encrypted call control, VOIP/RTP stream encryption, secure management access, vendor’s security documentation, services, security-infrastructure offerings and affiliations.
Includes: Traffic load/call-completion testing, interactive/MOS voice-quality tests, latency measurements, verification of high-availability features.
Reprinted with Permission from Business Communication Review