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SMS Alerts on BRI Lite and BRI Enterprise Firmware version 2.05.20 2.04.20 July 2011.

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Presentation on theme: "SMS Alerts on BRI Lite and BRI Enterprise Firmware version 2.05.20 2.04.20 July 2011."— Presentation transcript:

1 SMS Alerts on BRI Lite and BRI Enterprise Firmware version 2.05.20 2.04.20 July 2011

2 Designed for Operators Distributors Service companies BRI Enterprise –Allows PSTN and PBX connection in same time –Used for sms alert demonstration

3 Everything is working PBX NT OPERATOR: HAPPY CUSTOMER: HAPPY

4 Failure of ISDN Line to PSTN PBX NT SMS: PSTN ISDN line DOWN at Hotel Hilton ACTION: Get PSTN network specialist Calls rerouted over GSM

5 ISDN line is fixed PBX NT SMS: PSTN ISDN line UP at Hotel Hilton ACTION: Stop PSTN network specialist

6 Failure of ISDN line to PBX PBX NT SMS: PBX ISDN line DOWN at Hotel Hilton ACTION: Get PBX specialist

7 Failure of GW or GSM network PBX NT 1) 2) SMS: GW activity report from Hotel Hilton NO SMS ACTION: Get GW or GSM specialist Calls going through even if gateway is off

8 Summary 3 types of SMS messages –ISDN line is down (after X seconds) –ISDN line is up (after X seconds) –I am alive (every X day) Can be sent up to 3 numbers –Automatic report system –Technician serving hotline –End customer

9 Benefits Quick failure detection Exact report –Which gateway has issue –Who should be contacted + BRI Enterprise can provide back-up calling line over GSM as this gateway can be put between PSTN network and PBX (BRI Lite can be connected only to PBX)


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