1. Welcome to the Hellmann F.A.M.I.L.Y! We Are Hellmann

2. Corporate DNA irst, People First ll About The Customers, Always aking It Work Better, Everyday nnovation And Entrepreneurship ive Sustainability ou And Me! FAMILYFAMILY We Are Hellmann

3. History 1871Founded in Osnabrueck by Carl Heinrich Hellmann 1949Opening of the office in Hamburg 1953Opening of the office in Bremen 1981First high rack warehouse in Osnabrueck opens 1982Opening of Hong Kong – later branches in China, Taiwan, Singapore, South Korea and Vietnam

4. 1987Opening of Sydney and later further branches in Australia and New Zealand 1988 The first US branch in Long Beach in California was opened, further expansion in the USA, Canada, Mexico, South America and UK 2004Induction of a new terminal in Shanghai 2006Opening of branches in Sri Lanka, Japan and later in India and Pakistan 2007Implementation of the European Logistic Centre for MAN 2008New building in Osnabrueck wins the ‚Best Office Award‘

5. 2011Rudolph & Hellmann Automotive opens a new distribution center for Ford in Dubai 2012 By joining the Global Compact (UNGC) Hellmann Worldwide Logistics has committed itself to standards in the areas of human rights, labor law, environmental development as well as anti- corruption 2013With its rail transport solution "Rail Eurasia" Hellmann starts a weekly railway service connecting Europe and China 2015 Hellmann East Europe continues to expand in the CIS, creating important bridgeheads for transports between China and Russia

6. Facts and Figures  12,536 employees worldwide  Turnover 3.10 billion Euro  More than 20.046 million shipments per year, 79,549 shipments per day  244 own branches in 56 countries  Network: 19,300 people in 443 branches in 157 countries Facts and Figures 2015

7. The Hellmann Network 443 branches in 157 countries

8. Jost Hellmann, Dr. Thomas Knecht, Frank Liebelt, Klaus Hellmann, Jochen Freese, Jürgen Burger, Carsten Fuhlendorf, Felix Scherberich Members of the Executive Board

9. IT- Solutions Direct Load Rail Solutions (Intrnational) Airfreight Seafreight Sea-Air Customs brokerage Contract Logistics Courier-, Express-, Parcel Service National and European Groupage Industry Solutions: Agricultural  Automotive  Chemical  Cruise  Fashion  Fast Moving Consumer Goods  Healthcare  Hi-Tech  Hospital Logistics  Marine  Perishable  Project Cargo  Renewable Energy Portfolio Business Develop- ment Products and Services & Industry Solutions

10. Products and Services

11. System Alliance  Cooperation of medium-sized forwarding companies  24/48 hours delivery service nationwide  Premium Services: 8 h, 10 h, 12 h, Fix, Next Day  Thermo  Collection orders  Immediate returns  Deliveries on Saturdays  COD  Recall  Delivery note data transfer  Quick-COD

12. Camera Monitoring  Process optimization, increase in quality and security  Gateway documentation by photo per MDC (photo handheld) if certain variations are recognized  Innovative camera monitoring system with the ability to locate radio scanners  Camera Monitoring System in all part-load traffic handling centers throughout Germany

13. European Groupage  European-wide network with own branches and chosen, high- performing partners  Member of the general cargo cooperation System Alliance Europe  Defined departure schedules with coordinated transit times established through direct and gateway traffic  Traffics in 35 countries with more than 100 outbound and inbound routes

14. Hellmann Abhol-App this feature is only available in Germany  instruct collections with the smartphone  enter your shipment details in a few steps  location request via GPS  for existing and new customers  free available for Apple iOS, Android and Microsoft Windows Phone 8  Apple iOS: https://itunes.apple.com/de/app/abhol- app/id725447598?mt=8https://itunes.apple.com/de/app/abhol- app/id725447598?mt=8  Android: https://play.google.com/store/apps/details?id=de.he llmann.abholapp&hl=de https://play.google.com/store/apps/details?id=de.he llmann.abholapp&hl=de  Microsoft Windows Phone 8: http://www.windowsphone.com/de- de/store/app/abhol-app/00372103-f0fd-49b6-ac24- a20d581a1b78 http://www.windowsphone.com/de- de/store/app/abhol-app/00372103-f0fd-49b6-ac24- a20d581a1b78

15. Hellmann Track & Trace App  The mobile alternative to the web track & trace  Smart tracking of road, sea and airfreight consignments  Simple search via One-Field-Seach and scan- function  Individual administration of search queries to aways keep an overview  Contact us directly via the App Apple iOSAndroid

16. East Europe  Your specialist for the former states of the Soviet Union  Hellmann East Europe Distributor is specialized in guarantee handling and spare parts handling  Consulting  Overland traffic / FTL, LTL  Rail & intermodal transports  Air & Seafreight  Project & special transports  Warehousing

17. ATLAS  Automated Tariff and Local Customs Settlement System  Since 2009 consignments with a value of more than €1,000 will not be cleared at the border to third countries without an electronic export declaration  Quick and competent support in drawing up the export declarations from our experts  This service is not bound to transports with Hellmann

18. Courier Services  The fastest and most reliable way of transportation  Individual and optimal solution for every shipment  National & international  Direct transports  Without quantity and weight restrictions  Specialized experts take care of your shipments

19. Express System  The fast transport system using a worldwide express network  Documents, single packages or consignments of several packages  Door-to-door transport incl. customs brokerage  Integrated tracking & tracing  Worldwide imports, procurement solution  Competent local contact person in every office

20. Parcel Distribution  System partner of Dynamic Parcel Distribution (DPD)  Germany and Europe  Online tracking & tracing  P.O.D. in digital archives  HPD parcels collection via Hellmann truck  Shipment return and cash on delivery

21. Night Star Express  Network for night time deliveries  Delivery of shipments before 8 o‘clock during the night  On request delivery before 7 o‘clock during the night (e.g. for technicians)  Delivery with IOD (electronic delivery scan in T&T system)  Delivery to predefined depots only  International: BE, NL, LU, DK, AU, CH, SI, HU, CZ – other countries on request

22. SystemPlus  Pan-european Road-Express-Network for 22 European countries  Strong logistic service provider in each country  Network with premium IT-services and high quality guidelines  Daily lines across Europe  Fixed transit times door-to-door  Tracking & tracing (on parcel & shipment level)  Return shipments, procurement and third party collection & deliveries  Time delivery services in Europe  Dangerous goods and cash on delivery service  Consolidated customs brokerage (CH, N)

23. Direct Load  National & international part and full load  Door-to-door-transport  Fixed contact persons  Flexible solutions  Shipment consignment with HIT  Customs handling  Insurance payments  Procurement logistics  Project management

24. Rail Solutions Alternative to the road: www.railsolutions.de  Innovative  Trendsetting  Economic  Ecological With 6 trains rail solutions connects important industrial and commercial centers in Northern and Southern Germany every day – 5 times a week

25. Rail Solutions International Silk Road 2.0 – Rail transports between Asia and Europe with Hellmann Worldwide Logistics  Increased price stability and reduced market fluctuation  Cost efficient solutions for bulky goods an groupage consignments  Environmentally friendly transports with reduced CO2-emissions Rail Solutions International offers weekly rail connections between the two continents – faster than sea freight and significantly more favorable than air freight

26. Contract Logistics Development and implementation of tailor-made logistics solutions along the supply chain:  Inbound logistics  Warehousing & value added services  Distribution  After sales services  Reverse logistics  EDI und E-Commerce  Specialist for Retail, Fashion/Textile, Consumer Electronics, Industrial

27. Airfreight  IATA direct loading  Daily consolidation  Direct transport  Full and partial charters  Customs brokerage  Import, export and trans-shipment  Handling heavy and/or dangerous goods  Assembly and distribution  Packaging, crating and short-term warehousing  Palletizing cargo  Strategic gateways  On-board courier services

28. Seafreight  In-house NVOCC consolidation services  Full project co-ordination  Door-to-door service for LCL and FCL  Multi country/Buyer‘s consolidation  Cartage and inland freight by truck or rail  Warehousing and storage  Rail and inland waterway craft  Export packaging and crating  On-pier cargo inspection  Full and partial charters  Efficient customs brokerage at destination  Complete documentation services  Consular work  Project cargo service

29. Sea-Air  Intermodal transport system  Combination of the advantages of air and seafreight: deadlines will be held and freight rates decreased  Our experts will offer the best routes between the point of departure and destination  Available on all main routes from Asia to Europe or US via the HUB in Dubai or Vancouver  Co-operation with selected carriers

30. Industry Solutions & Other Services

31. Automotive Logistics Individual solutions for procurement, production and distribution logistics  Monitoring of delivery schedules  Consolidation  Transports by overland/air/sea  Warehousing and short-term storage  Sequencing  Optimized packaging  Delivery directly to the assembly lines  Empties management  Return management  Quality management following VDA 6.2  Industrial know-how

32. Fashion Logistics  Long-lasting know-how in the fashion logistics sector  Handling of wrapped and hanging goods  Integrative, tailormade IT-tools  Value Added Services (Preparation of goods, pick & pack, warehousing, quality control, distribution to POS)  E-Commerce & integrated fulfillment solutions by H&H Reception, sorting & ware- housing Online marketing E-Shop setup & consulting Packaging & dispatch Debitoren& Retouren mgmt., Etc. E-Shop operations, Content Customer service Logistics

33. Perishable Logistics  Food- & Non Food transports  Management of the entire cooling chain  Cooled warehouses  Cool transports via overland, air & sea  Customs brokerage services  Stock management  Re-icing  Re-packing  Warehousing, labeling und precooling  IT services

34. Marine Solutions A highly specialized product designed to meet the time sensitive needs of the maritime industry  24/7 availability  Personal delivery  On-line inventory/stock report  Replacement parts stockpiling  Express service  Charter service

35. Hospital Logistics  Consulting and project services in healthcare  Strategy consulting  Restructuring and organizational development  Process design / reengineering  Management services  Provision of executive manager  Change management  Interim management  Joint ventures  with Charité - Universitätsmedizin Berlin  and Universitätsklinikum Hamburg- Eppendorf (UKE)

36. Wine Logistics Your competent contact for all questions about national and international wine logistics  Wine-hotline region Wittlich: +49 6571 918-235  Wine-hotline region Polch: +49 2654 9488-12  E-Mail: weinhotline@de.hellmann.net

37. Academy Personnel development based on the competence model:  Assessment days for trainees and aspirants  Training/studies at the BA  Regular ratings and interviews of staff  Training and transfer workshops  Programs for development with classification and potential days  Regular 270 degrees ratings for managers  Management trainings  Mentor programm  Extra occupational studies  Talent management  Succession planning etc.

38. EUROS  Own insurance service located in Osnabrueck  Insurances for transports, objects and persons  Quick and simple processing of recourses  Proactive capture of claims  Instand regulation of claims  Active risk management

39. Hellmann Process Management (HPM)  Consultancy and implementation of the Extended Producer Responsibility (eg. WEEE, Batteries, Packaging)  Individual logistics and recycling concepts  Optimisation of disposal costs and revenues  Waste management  Returns management  Certified data destruction

40. pco Personal Computer Organisation Design IT-Processes … for the benefit of your business!  Development and transcription of technology- and process-oriented IT concepts  Backoffice consolidation and high- end service  RFID and Barcode solutions  Consultion and service concepts  Data Center-solutions and service

41. eCommerce  eShop and consulting  Content management  Risk management  Debitors management, demand notes and collection  Customer service  Online marketing  Photo studio and texting  Logistics and individual industry solutions  Distribution and return shipment management  Integral IT services The fulfillment solutions from one source

42. Hellmann Portal The online portal for your individual information access!  Roadfreight:  Calculation of charges  Consignments booking  Tracking & tracing  Watchlist (Exception Reporting)  Air & Seafreight:  Tracking & tracing  Purchase order management  Interactive reporting  Contract Logistics:  Search for delivery notes  Stock monitoring

43. Sustainability  DIN EN ISO 14001:2005 since 1996 as the first logistics company in Germany  Quality Management – DIN EN ISO 9001:2008 since 1992 in Germany, today at 150 locations worldwide  Information Security DIN ISO 27001:2013  Additional Certificates: VDA 6.2 – Standard for the automotive industry HACCP – for the food production industry  Active UNGC-Member

44. Thank you for your attention!