1. WELCOME TO ACTIVE LISTENING WORKSHOP

3. Why do we need to listen better? We listen at 125-250 wpm, think at 1000-3000 wpm 75% of the time we are distracted, preoccupied or forgetful 25% of the time, we remember what we hear More than 35% of businesses think listening is a top skill for success Less than 2% of people had formal listening education

4. Communication process

5. Communication Pie

6. Active Listening

7. Hearing is… A process and one of the five senses of a person and it is the ability to perceive sounds by detecting vibration through an organ such as the ear.

8. Listening vs. Hearing

10. Tips for Active Listening

11. Class Activity A full time MBA event will take place on Thursday September 4 th, at 5:30 p.m. at the main auditorium, come prepared to discuss your expectations of the program. Facebook has a new feature that allows you to use messenger on mobile, but you have to share your contact information. A trial will be conducted on Friday September 5:30 Eastern Standard Time.

12. My new boss demands that we comply with the dress code and wear white shirt with blue pants. He said we should not have a casual Friday dress code.