1. Working with Māori clients

2. Tikanga Guides correct thought, attitudes behaviour in all areas Marae protocol Understanding of tikanga assists the budget advisor to establish a relationship with client and whanau based on: Respect Integrity Cultural appropriateness Sacredness Autonomy Tikanga: The Lore of the Land

3. Kawa Kawa explains the interactions of Respect Integrity Cultural appropriateness, Sacredness and autonomy in all activity How to behave as part of a group or in any interactions Who holds the mana What is tapu ( Sacred) What support mauri (life force) Whakapapa ( genealogy) Specific to the area that you are in.

4. Mana aroha (love) control prestige power vested and acquired authority influence demonstrated qualities awarded and earned through appropriate behaviour and actions It is vested on those who respresent their whanau groups

5. Kaumatua Mana prestige knowledge leader support respect guidance

6. Whanau social unit of Māori society bond and strengthen the kinship ties. belonging responsibility loyalty commitment sustained by aroha Can be any family group from immediate to wider to unbounded.

7. IWI MARAE HAPU WHANAU INDIVIDUALS WITHIN WHANAU

9. Manaaki: Giving/kindness and acceptance Caring for one another. human relationships are the most important that what is needed will be provided without being asked for. It is a sense of community care for one another. sense of respect, trust and unity. Family Budgeting is based on this.

10. Manaaki Tangata - Budget Services dignity and integrity of clients, Whanau hapu and iwi physical, spiritual, emotional and intellectual needs respect, kindness hospitality, service reputation, mana empowers clients through education

11. Tapu and Noa Spiritual Ceremonial Control Protection Respect wharenui (meeting house) Whare karakia (church)

12. Koha (donation) Aroha (love) Putea (money) Time Kai (food) Resources Manaaki (support)

13. Tangihanga (funeral) ceremony Tangihanga is held within the traditional marae-atea (complex), The duration of the tangi will depend on the whanau and the mana of the deceased. Every iwi ( area ) hapu (tribe) differs. Marae Atea Kaumatua whanau knowledge sorrow loss traditions kawa tikanga manaaki tanga koha celebration gatherings whanau Te Reo

14. Tipuna -Mokopuna - Taonga (treasure) Puna-Spring of water / Whangai Mokopuna Mana is placed on the Tipuna and mokopuna. Ancestors grand children descendant (s) linkage Te Reo Aroha Traditions Teaching knowledge and experiences