1. WELCOME TO

2. Oliver Dos Ramos
Global Expansion Team

8. Challenges Finding New Customer. Getting Referrals. Calling Referrals
Challenges Finding New Customer? Getting Referrals? Calling Referrals? Customer Recruiting?

9. Finding New Customer? You Advertising Flyers Facebook Money
All these customers
Are not link to each other,
they only
have a link to you
Mary
Jill
Jack
Megs
Annie

10. You Customers have links And relationships with Each other How? Mary
Jill
Jack
Megs
Annie
Annie
Mary
Jill
Annie
Annie
Annie
Annie
Annie
Annie

11. Getting Referrals?
How?
INCENTIVE!

12. How? INCENTIVE! Getting Referrals? 10% Discount Sign up 25% Discount
Always Want
the Discount
10% Discount
Sign up
25% Discount
Didn’t see the
big picture

13. How? INCENTIVE! Getting Referrals? What incentive can we offer?
Always Want
the Discount
10% Discount
Sign up
25% Discount
Didn’t see the
big picture
What incentive can we offer?
To get Referrals that are interested

14. Other Challenge When do I recruit a customer into the business
Other Challenge When do I recruit a customer into the business? (language!)
Waiting for these
multi levels to
happen but they
not happening
Need clarity to know
when to ask...
Why not
sign up as a distributor
or a member ???

15. Pieces of the Puzzle
BART Kauwenberghs
Monte Carlo

16. The Process
WLC FC
1 on 1
Customer Hour
Customer Day
Free WE

17. Wellness Evaluation File
The Process
WLC FC
1 on 1
Customer Hour
Customer Day
Free WE
Tanita Scan + Measure
Sample
Wellness Evaluation File
Meal Plan
Book Day4 App
3 Day Trial

18. Wellness Evaluation File
The Process
WLC FC
1 on 1
Customer Hour
Customer Day
Free WE
Tanita Scan + Measure
Sample
Wellness Evaluation File
Meal Plan
Book Day4 App
3 Day Trial
Tanita Scan + Measure
CONGRATULATE!
Program A, B, C
Make the Sale
Book Follow up App
Day 4 App

19. Do you know 2 people who would like the same results as you?
The Process
WLC FC
1 on 1
Customer Hour
Customer Day
Free WE
Tanita Scan + Measure
Sample
Wellness Evaluation File
Meal Plan
Book Day4 App
3 Day Trial
Tanita Scan + Measure
CONGRATULATE!
Program A, B, C
Make the Sale
Book Follow up App
Day 4 App
Ask the Question?
Do you know 2 people who would like the same results as you? ?

20. Do you know 2 people who would like the same results as you?
Ask the Question?
Do you know 2 people who would like the same results as you?
INCENTIVE!
Because if you do then you can also get a free ticket to
Our Membership Advantage Presentation where you find
Out how to get your products at wholesale price and bunch
Of other benefits, You really don’t want to miss out on this.

21. Do you know 2 people who would like the same results as you?
Ask the Question?
Do you know 2 people who would like the same results as you?
INCENTIVE!
Because if you do then you can also get a free ticket to
Our Membership Advantage Presentation where you find
Out how to get your products at wholesale price and bunch
Of other benefits, You really don’t want to miss out on this.
You need 3 things to get the benefits.
Great product result.
2. Refer 2 people that are interested
in starting on a 3 day trial
3. Attend a M. A. P.

23. Membership Advantage Presentation
HOM,
Most people are customers with 2 referrals (ambassadors)
they don’t come in the room for extra income but for their
member advantage
Important 1st slide: some people are …
here because they have good results and they promoted
the brand (ambassadors)
Other people are...
here because they looking for an en extra income

24. Membership Advantage Presentation
HOM, Testimonials are most important, so 1 on 1 works but group 2 or 3 Members together works better. 95% of people start because they want to earn a income part time of just R1000 to R5000, so you inspire 95% of people with low income, although higher income is still NB but not so important. At the end, they need to fill a selection form. 4 Possibilities

25. A. Member – Wholesale B. Products for Free C. Extra Income D
A... Member – Wholesale B... Products for Free C... Extra Income D... RI – Career Level Income Nobody Leaves room for 10 minutes Give guests a chance to fill in form.

26. Out of 100 Customers 99 of them become Members of those 15 become Active Members So this way we recruit, without recruiting, people come to get their reward: the member Advantage… … but go home starting a business

27. HOM / MAP- this is the heart of the flow
Key is invitation
for business (COI): come and have a look at what I do, invitation adjusted to person to invite
-for customer with 2 referrals: don’t invite them to a business meeting! Say: “this is the place where you get all the information about the Member advantages”
NEVER give them HMP without HOM

28. Do you know 2 people who would like the same results as you?
The Process
WLC FC
1 on 1
Customer Hour
Customer Day
Free WE
Tanita Scan + Measure
Sample
Wellness Evaluation File
Meal Plan
Book Day4 App
3 Day Trial
Tanita Scan + Measure
CONGRATULATE!
Program A, B, C
Make the Sale
Book Follow up App
Day 4 App
Ask the Question?
Do you know 2 people who would like the same results as you?
Because if you do then you can also get a free ticket to
Our Membership Advantage Presentation where you find
Out how to get your products at wholesale price and bunch of other benefits, You really don’t want to miss out on this.
You need 3 things to get the benefits.
Great product result.
2. Refer 2 people that are interested in starting on a 3 day trial
3. Attend a M. A. P.

29. A. Member – Wholesale B. Products for Free C. Extra Income D
A... Member – Wholesale B... Products for Free C... Extra Income D... RI – Career Level Income

30. You
Jill
Jack
Piet

31. You
Personal
Volume
Jill
Ambassador
Jack
Piet
100vp DLV

32. You
Personal
Volume
Jill
Ambassador
Jack
Piet
100vp DLV
Paul
Ron

33. Ambassador Active Ambassador
You
Personal
Volume
Jill
Piet
Ambassador
100vp
100vp DLV
Jack
Active
Ambassador
Paul
300vp DLV B
Ron A

34. Ambassador Active Ambassador Active Ambassador
You
Personal
Volume
Jill
Piet
Ambassador
100vp
100vp DLV
Jack
Active
Ambassador
300vp DLV
Paul
Active
Ambassador
300vp DLV

35. Ambassador Active Ambassador
You
Personal
Volume
2500vp
Jill
Jill
Jill
Jill
Piet
Ambassador
Jill A
Jill B
600vp DLV C
Jack
Jack
Active
Ambassador
700vp
Paul D
300vp DLV
Matt E F
Sam
1200vp DLV

36. Referrals
Customer
Ambassadors
Active
Ambassadors

37. You need to have or develop the following 4 skills: 1
You need to have or develop the following 4 skills: 1. QUALIFY: - are your customers actually interested in becoming an ambassador 2. INVITE: - The invite must be on a booked-in basis – eg. Come to my boot camp, wlc, WE. Remember to walk and talk to everyone. The time must be appropriate – use flyers, posters etc. Ask them if they live or work in the area? (Preferably ask them without having any flyers in your hand – this might put them off) I wonder if you mind helping me – we are out and about promoting a great / amazing new Healthy Active Lifestyle concept. Would you or anyone you know be interested in becoming the best shape of your life? It does include exercise but there are other important elements such as Nutrition and Education that a person misses out on in a normal gym. Offer them the 3 day trial pack and ask them when they can come and register for your event such as the boot camp. Try and get their facebook profile so that they can accept a friend request. You can then also tell them all about it via a message on facebook and then they can also see your other customer’s results and photos.

38. 3. PRESENTING: - This should be in a form of eg
3. PRESENTING: - This should be in a form of eg. Wellness Evaluation etc. Remember if you are part time you should be trying to do 10 qualified invites and trial packs which equals 5 new clients and 1 new ambassador. Try and get your customers to at least be on a programme for 3 months. Book appointments before the time and up front for week 4, 8, 12 so that they have the dates and times well ahead of the time. 4. REPLACE: - Replace ambassadors all the time – hold onto a customer base of at least 20 Remember the following:  We are just messengers. Remember to work towards and stick to your own level 10 so that you can be an example to everyone.  Don’t let your members / ambassadors jump ahead of the processes (they need to follow these process  Let people define their own participation  Follow the process sequentially  Participation is KEY! Learn to be the inspiration and the difference!

44. WELCOME TO