1. World-Class Safety Program
PASSION FOR SAFETY
Leadership does make a difference!
Leadership qualities of a world-class safety program
Safety processes of a world-class safety program
Culture

2. PASSION FOR SAFETY
Why did you kill my son?
Tragic events are defining moments.
Inspire all to get “passion for safety” without experiencing a fatality.

3. The construction industry statistics continue to improve.
Good News
The construction industry statistics continue to improve.
Bad News
The construction profession leads the industry for number of accidents and fatalities in the U.S. for decades.

4. World-Class Safety Program
A safety culture supported by all employees, and a work environment where accidents are not tolerated – a zero–accident mentality.

5. World Class Safety Program
The subject of construction is very complex with many variables that affect safety
World Class Safety Program

6. Safety Background Pure Food and Drug Act of 1906.
Federal Employers Liability Act of 1908.
Walsh-Healey Public Contracts Act of 1936.
Fair Labor Standards Act of 1938.
Occupational Safety and Health Act of 1970.

7. OSHA LAW Wake-up call to American employers.
Reduce on-the-job injuries.
Educate and train employees about hazards.
Prime contractor has overall responsibility.
Subcontractors assume responsibility for their work.

8. OSHA Leading Cause of Worker Deaths
Falls.
Electrocutions.
Struck by object.
Caught-in-between.1

9. Behavior-Based Safety
Behavior contributes to most injuries.
Physical Environment.
Social environment – culture.
Craftsman’s experience.2

10. Safety Programs Safety is your legal responsibility.
Safety is your moral responsibility.
Safety improves quality.
Safety improves performance.

11. World-Class Safety Program Safety Programs Safety Experts
B. F. Skinner
Leadership
Authors
Government & Organizations
Organizational Culture
Working Interface
Leading Indicators
Lagging Indicators
Unsafe Behavior
Observation
Process
Unsafe
Conditions
Qualities
Safety
Processes
Safety Performance

12. SAFETY RESEARCH STUDY
What are the leadership qualities contractors employ to have a world class safety program?
What are the safety processes contractors employ to have a world class safety program?

13. DELPHI CONSTRUCTION EXPERT PANEL
70% senior leadership of organizations
30% safety directors
33 years in construction
52,000 employees
109 million man hours annually
30 billion in revenue annually

14. LEADERSHIP MAKES A DIFFERENCE
“It’s all about leadership”
“You are not a leader if you have no followers.”
Ability to influence those in our organization.
Leading our families, civic, church and in our workplace.
Leadership for your safety program starts with you!

15. Leadership Qualities

16. “Commitment starts with you.”
You must be personally committed.
Practice what you preach with passion.
Engaged and actively involved.
Safety is a core value.
Zero-accident mentality.

17. World-Class Safety Performance starts with you!
Commitment Scorecard
Yes No 1
Senior leadership commitment to safety 2
Personal commitment to safety 3
24/7 commitment to safety – all aspects of life 4
Attitude – safety as core value 5
Passionate about safety daily 6
Consistency addressing safety issues 7
Assertive – stop work or challenge unsafe behavior 8
Engaged and actively involved 9
Dedication – Safety as a core value 10
Persistence – never give up
World-Class Safety Performance starts with you!

18. “If there is no trust, there is no relationship”?
Integrity
“If there is no trust, there is no relationship”?
You earn trust by giving trust.
Integrity is the foundation of all relationships.
Moral obligation for the workman.
Share recognition with employees.
Admit mistakes and be open to feedback.

19. World-Class Safety Performance starts with you!
Integrity Scorecard
Yes No 1
Integrity, trustworthy, or honorable to all around you 2
Moral obligation – care for well-being of every individual 3
Compassion, empathy, or sincere concern for others 4
Collaborative attitude and team player 5
Shares recognition with employees 6
You earn trust by giving trust 7
Admit your mistakes 8
Promote teamwork 9
Be intellectually honest with yourself 10
Put others before self
World-Class Safety Performance starts with you!

20. “Hold yourself accountable first, then others.”
Accountability
“Hold yourself accountable first, then others.”
You must be personally accountable.
Challenge others to be accountable for safety.
Hold your entire team accountable for safety.
Develop a sense of urgency.
Own problems and difficult issues.

21. Accountable Scorecard World-Class Safety Performance starts with you!
Yes No 1
Personally accountable for safety 2
Holds employees accountable for safety 3
Empowerment and authority to stop work for unsafe acts 4
Delegate but hold individuals accountable 5
Ownership of safety 6
Responsibility - safety is job one 7
Action - make tough decisions 8
Ability to change – open-minded to new ideas 9
Challenges organization and ask tough questions 10
Reliability – consistent in all areas of life
World-Class Safety Performance starts with you!

22. “Skilled craftsman will be known before Kings.”
Competence
“Skilled craftsman will be known before Kings.”
Proverbs 22:29
Professional competence.
Continual learner and educator.
Challenge organization to pursue excellence.
Open-minded and have the ability to change.
Discipline and focus on safety.
People want to work for winners!

23. World-Class Safety Performance starts with you!
Competence Scorecard
Yes No 1
Personal competence 2
Senior leadership competence 3
Professional competence 4
Pursuit of Excellence 5
Ownership of safety 6
Action – make tough decisions 7
Ability to change 8
Dedication – safety core value 9
Discipline – continual focus on safety 10
Challenges organization and employees constructively
World-Class Safety Performance starts with you!

24. “People are our most precious resource.”
Value People
“People are our most precious resource.”
Always show respect to all individuals.
Take time to invest in people.
Listen, listen, listen to those around you.
Build confidence, encourage others, and share recognition.
You have a moral obligation to get employees home to their families each night in a safe condition.

25. Value People Scorecard World-Class Safety Performance starts with you!
Yes No 1
Value and respect people - not number, statistic, or dollar 2
Empathy, compassion, or sincerely care for well-being of employees 3
Listen to those around you 4
Team player, collaborative attitude, and promote active participation 5
Shares recognition with your team 6
Focus is on people, not economics or budgets 7
Celebrate safety successes and show appreciation 8
Servant leader (what can I do to help) 9
Relationship builder 10
Encourager and confidence builder with employees
World-Class Safety Performance starts with you!

26. “Where there is no vision, the people perish.”
Proverbs 29:18
Visible leader.
Constant communicator.
Passionate about safety.
Influential and inspiring.
Safety is a strategic issue.

27. World-Class Safety Performance starts with you!
Vision Scorecard
Yes No 1
Articulate safety mission and vision 2
Visible leadership 3
Passionate about safety 4
Commitment to safety culture 24/7 5
Constant communicator 6
Motivational 7
Influential 8
Disciplined 9
Wisdom 10
Strategic
World-Class Safety Performance starts with you!

28. “Does your walk match your talk?”
Lead by Example
“Does your walk match your talk?”
Role model.
Own and solve problems.
Coach, encourage, and share lessons learned.
Admit mistakes and be open to feedback.
Practice servant leadership.

29. Lead by Example Scorecard
Yes No 1
Role model 2
Constant communicator - visible leadership 3
Ownership of safety 4
Eliminate fear in workplace 5
Mentor or coach 6
Sharer of ideas - lessons learned 7
Servant leader - (what can I do to help) 8
Problem solver 9
Educator and continual learner 10
Teacher with the ability to learn from the students and history
World-Class Safety Performance starts with you!

30. Safety Processes

31. Learning Organization
“Organizations must have a system for collecting
institutional knowledge.”
Continuous improvement
Toolbox training
Classroom training
A coaching mindset
Lessons learned
Share and learn your mistakes

32. Learning Organization Scorecard
Yes No 1
Safety training and education 2
New employees / orientation special attention and buddy system 3
Fall protection training / zero-tolerance 4
Job hazard analysis 5
OSHA 30 hour training for superintendents and OSHA 10 hour for all workers 6
Root cause analysis / training 7
Pre-task planning daily 8
Tool box meetings 9
Project safety teams 10
Lessons learned / share near misses and accidents
World-Class Safety Performance starts with you!

33. Structure Policies Systems Standards Processes
“All companies must have formal systems, processes,
and policies to endure.”
Policies
Systems
Standards
Processes

34. World-Class Safety Performance starts with you!
Structure Scorecard
Yes No 1
All are responsible for safety 2
Bilingual safety orientations at hiring and on all sites 3
Stop work authority for all employees for unsafe acts 4
Established and enforced safety standards 5
Zero-tolerance for employees who choose to work in hazardous situations 6
Fall protection policy 7
Electrical lockout policy 8
Cranes and lifting policy 9
Moving equipment policy 10
OSHA classroom training
World-Class Safety Performance starts with you!

35. “What leadership measures will improve.”
Measurement
“What leadership measures will improve.”
Performance goals
Root cause analysis
Leading indicators
Lagging indicators
Safety surveys.

36. Measurement Scorecard World-Class Safety Performance starts with you!
Yes No 1
Safety goals in every employee’s individual performance plan 2
Safety plan with measureable objectives for every site 3
Formal investigation of incidents (injuries, illnesses and near-misses) 4
Lessons learned - share near misses and accidents 5
Root cause analysis and training 6
Measure leading (near-misses, training, etc.) and lagging indicators 7
Prequalification of subcontractors including safety performance 8
Safety surveys – safety audits 9
Safety scorecard – post contractor’s performance at jobsite 10
Senior leadership review safety performance
World-Class Safety Performance starts with you!

37. Accident Recordable Rate
Best Contractor Performance Safety Record
Contractor A .3
Contractor B .5
Contractor C .6
Contractor D .7
Contractor E .8
Worst Contractor Performance
Contractor F 6.0
Contractor G 5.5
Contractor H 5.3
Contractor I 4.9
Contractor J 4.7

38. Best Practices for Safety Policies and Training.

39. Safety Policy and Training Scorecard
Yes No 1
Fall protection training - zero-tolerance 2
Scaffolding policy 3
Ladder policy 4
PPE (personal protective equipment) policy 5
Crane and lifting policy 6
Operating equipment policy 7
Heavy moving equipment policy 8
Vehicle policy – no texting & hands-free phone 9
Traffic control policy 10
Open trench training 11
Respiratory and confined space policy 12
MSDS (Material Safety Data Sheet) policy 13
Electrical lockout / tag out policy 14
Temporary Electrical – GFCI policy 15
OSHA classroom training
World-Class Safety Performance starts with you!

40. “You get the behavior you tolerate.”
Culture
“You get the behavior you tolerate.”
The culture of the company is the DNA of the organization.
Culture is the daily behaviors of your employees.
Culture drives operational performance.
Operational performance leads to organizational success.
Values and systems define culture.
What is the culture of your company known for?

41. Culture – Leadership Behavior Scorecard
Yes No
Commitment 1
Personally engaged and actively involved 2
Senior leadership committed to safety 3
Passionate about safety daily in all aspects of life
Integrity 4
Moral obligation – care for well-being of every individual 5
Team player, collaborative attitude, and promote active participation 6
Put others before self
Accountable 7
Own safety – job one 8
Hold individual and organization accountable 9
Own problems and difficult issues
Competence  10
Professional / personal excellence 11
Discipline – continual focus on safety 12
Challenge organization to pursue excellence

42. Culture – Leadership Behavior Scorecard (Continued)
Yes No
Value People  13
Value and respect people – not number, statistic, or dollar 14
Listen to those around you 15
Encourager and people builder
Visionary 16
Constant communicator – articulate safety vision and mission 17
Passionate about safety 18
Visible leadership
Lead by Example 19
Role model 20
Servant leader – what can I do to help 21
Mentor or coach
World-Class Safety Performance starts with you!

43. Culture – Safety Process Behavior Scorecard
Culture – Safety Process Behavior Scorecard
Yes No
Learning Organization 1
Lessons learned, with pictures 2
Safety training – behavior based on job specific 3
Fall protection training – zero-tolerance 4
New employees – orientation, identify, special attention and buddy system 5
PPE – require craftspeople to show knowledge and use of protective equipment
Structure 6
All are accountable and responsible for safety 7
Stop work authority for all employees for unsafe acts 8
Established and enforced safety policies 9
Zero-tolerance for employees who choose to work in hazardous situations 10
Fall protection policy
World-Class Performance starts with you!

44. Culture – Safety Process Behavior Scorecard (Continued)
Culture – Safety Process Behavior Scorecard (Continued)
Yes No
Measurement 11
Measure leading (near misses, training, etc.) and lagging indicators 12
Formal investigation of incidents (injuries, illnesses, and near misses) 13
Safety goals in every employee’s annual individual performance 14
Safety plan with measureable objectives for every site 15
Safety surveys
World-Class Performance starts with you!

45. Summary World Class Safety Program
Leaders have a moral obligation for the well-being of their employees.
“Sins of Omission”
Leaders, what are you NOT doing that you could be doing to have a world-class safety program?
Apply these leadership qualities and safety processes to your organization and you will have a world class safety program.
Our responsibility is to build all projects without any one getting hurt on the job!

46. If you have an interest in obtaining the book, it will be available in October.
Should you have interest in reviewing the safety research data the book is based on, go to the following link:
In the search box type  “World Class Safety Program”