1. MagiQ Enterprise Case Study: The Torres Shire
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2. Introductions Presenting an Alternative Terry Pascoe Debbie Glyde
Michael Craig
Presenting an Alternative

3. The Status Quo

4. The Alternative

5. The Alternative
We believe a little bit of MagiQ can offer a highly attractive and effective alternative.

6. NCS Chameleon Software and services business
Formed following merger between NCS Software and Chameleon Technology
More than 320 Customers across Australia, New Zealand, South Pacific, the UK and the US
Significant software and services business across the ANZ Region

7. NCS Chameleon Privately owned mid size Australian and NZ corporation
Highly profitable, stable and conservatively managed business
30 year history
Group revenue >$18million
Significant software and services business across the ANZ Region

8. NCS Chameleon Experienced team of 80 staff
Deep industry experience and knowledge
Long term staff commitment
Offices in Melbourne, Auckland, Christchurch and Napier
We provide dedicated local support and product development

9. Key Markets
Local Government
Education
Health & Community
Retail
Not for Profit
Utilities & Infrastructure
Professional Services
State Government
More than 320 Customers across Australia, New Zealand, South Pacific, the UK and the US

10. Customers 320 Customers 130 Councils across the ANZ region
98 Health & Aged Care organisations
Growing education, commercial and not-for-profit client base

11. Local Government Customers
130 Councils across ANZ using our software and services
99 Councils in Australia MagiQ Performance budgeting
31 Councils in New Zealand
46% market share
Developing and supporting software for local government for more than 30 years

12. Australian Enterprise Customers
Torres Shire Council, QLD
Northern Grampians Shire Council, VIC

13. Torres Shire Council Queensland’s northern most local authority
Mainstream Australian Council that abuts an international border
Population 4,600
Annual revenue $28.7m
Staff 155

14. The Challenge
Council had identified our existing software was not suitable for Council’s size and nature
In 2013 we went to market for a replacement
Key requirements
Service and support
Ease of use
Web based
Cost effectiveness

15. The Solution Benefits for Council: Easy to use and implement
Fully web based solution able to be delivered via Managed Service
Flexible on-site support model
Strong history working with remote customers
Easy to use reporting

16. Where are we today? Commenced MAGIQ implementation in April 2014
All key modules live 1st July - within 3 months
MagiQ Performance budgeting implementing
Continuous improvement - tweaking

18. MagiQ Enterprise Allowing you to work with a single, trusted supplier
Core business management system
Over 50 modules of software
Fully integrated suite of software
Enterprise wide reporting
Fully web based
Allowing you to work with a single, trusted supplier

19. MagiQ Enterprise Systems
Finance and accounting
Regulatory, rating and property
Works and Service management
HR & Payroll
Enterprise reporting
Online self-service system
Comprehensive, easy to use business systems

21. Anywhere, anytime

22. Any device This is being achieved by: Web Services api
No Microsoft specific client code.
Enforcing a Web 2.0 user experience.
Challenges to come:
iNC removal which is not Web 2.0 and doesn’t scale to small screens.

24. Summary Technology change Shrinkage in the competitive landscape
Lack of appropriate product solutions
Poor quality delivery
We provide an excellent alternative

25. NCS Chameleon is a business built on a foundation of honesty, trust and integrity as demonstrated by our many long term customer relationships and the longevity of our staff commitment. “ “
John Benson
Founder, 2014