1. eClinicalWorks New and Anticipated Features
Ingrid Bongers MT(ASCP) MBA
eClinicalWorks Certified Trainer

2. Version 10
Will not be released until after Meaningful Use Stage 2 certified
Release date expected to be weeks after certification is attained

3. Version 10 Anticipated Features
“Buddy List” one click to send copies to all providers
Search field in Security Settings
Patient Documents
Search feature with side by side comparison
Progress Notes
Ability to hide blue hyperlinks

4. Version 10 Anticipated Features Down’s Syndrome Growth Chart
Clinical Rules Engine
E.g. Can create a rule for multiple users to receive lab results
Immunization enhancement
Forecasting of upcoming immunizations

5. Version 10 Anticipated Features Patient Portal
Message routing by facility
Bulk appointment transfer
Move appointments from one provider to another by time/date
Demographics validation
Real time address validation with UPS

6. Version 10 Anticipated Features Ability to handle multiple copays
Multi-specialty office can define PCP copay vs Specialist copy
Improved readability for insurance eligibility reports
Denial management
Analytics by code
Ability to work rejected claims from the screen
18+ statements
Patient turns 18 and claims prior to 18th birthday remain parent responsibility (add’l info tab shows guarantor for claim)

7. Version 10 Anticipated Features
Numerator and Denominator for CDSS measures may be defined by practice
Windows in HPI, Assessment and Treatment can be enlarged for ease of use with Dragon
Flowsheets have graph option
DRTLA tab – can insert labs into Progress Notes multiple times

8. Version 10 Anticipated Features Lab- added a ‘canceled’ option
Added lab letters to L jellybean
New ABN can be signed with signature pad and will save to document tree
Procedures added to HUB

9. Version 10 Anticipated Features Added Favorite Letters option
Registry – added multi-select option for visit types, visit status
License expiration message only shows to system administrator and provider
Show only New drug interaction alerts

10. Version 10 In Process Immunization refused functionality
Fax documents in Referrals
Rx canceled (also requires new SureScripts version)

11. New Features in Version 9
Scribe
Free form dictation in the entire note (from the Progress Notes screen, not from the little boxes)
Can use existing templates
Can search for Assessments
Including ICD 10

12. New Features in Version 9
Scribe
Can order tests
Can send prescriptions
Can fax Progress Notes
Can scroll by command

13. New Features in Version 9
Scribe

14. New Features in Version 9
eClinicalTouch (iPad App)
The app is free but there is a per user/month fee
May require minor upgrade to access
Is available to test drive for existing users

15. New Features in Version 9
eClinicalTouch (iPad App)
Highlights
Settings allow users to change order of blue links
Search macros show on keyboard to minimize typing
Orders are all on one screen so you don’t have to move between medications, labs and imaging
Diagnosis code linking is on a grid (on a single screen)

16. New Features in Version 9
eClinicalTouch (iPad App)
Highlights
Done/Lock button always present
Lock will be according to default
ICW panel seen throughout (similar to right patient panel)
Jelly beans are at the bottom of the screen
Printing requires a hub device for network printing

17. New Features in Version 9
eClinicalTouch (iPad App)
Highlights

18. New Features in Version 9
eClinicalTouch (iPad App)
Highlights

19. New Features in Version 9
eClinicalTouch (iPad App)
Highlights

20. New Features in Version 9
eClinicalTouch (iPad App)
Highlights

21. New Features in Version 9
eClinicalTouch (iPad App)
Highlights

22. New Features in Version 9
eClinicalTouch (iPad App)
Highlights

23. New Features in Version 9
eClinicalTouch (iPad App)
Highlights

24. New Features in Version 9
eClinicalTouch (iPad App)
Highlights

25. New Features in Version 9
eClinicalTouch (iPad App)
Highlights

26. New Features in Version 9
eClinicalTouch (iPad App)
Highlights

27. How to try eClinicalTouch
Instructions for downloading and setting up eClinicalTouch for existing eClinicalWorks customers

28. Log Into my.eclinicalworks.com
Log onto my.eclinicalworks.com
Click on New Product Tab
Click on link to learn more

29. Interested in trying eClinicalTouch?
Fill out contact information
Click on Get Login Credentials

30. Agree to terms

31. Receive Username, Password and URL for Demo Server
Copy the information in the RED box.
Click on Done and you are ready to start using the iPad!

32. Download from Apple App Store

33. Launch eClinicalTouch App on iPad
Click on Settings button in upper right to set credentials

34. Enter in Credentials
Enter the information from my.eclinicalworks.com into the eClinicalTouch settings tab
Click on the Back button and log in to eClinialTouch

35. Log in and use
Enter Usename and Password from my.eclinicalworks.com and you are all done and ready to use!

36. New Features in Version 9
Care Coordination Medical Record (CCMR)
ACO
PCMH
Shared Savings Programs

37. New Features in Version 9
Care Coordination Medical Record (CCMR)
Beneficiary Management
Care Planning
Risk management
Analytics
Patient Surveys

38. New Features in Version 9
Care Coordination Medical Record (CCMR)
Care Planning
Member management dashboard
Care Plan management and risk assessment
Patient-level dashboards to identify gaps in care
Patient community medical record view
Schedule management

39. New Features in Version 9
Care Coordination Medical Record (CCMR)
eHealth Summary

40. New Features in Version 9
Care Coordination Medical Record (CCMR)
MY WALL
Appointments, tasks and reminders in one central location
Automated alerts and reminders
Central message board for Care Team members]

41. New Features in Version 9
Care Coordination Medical Record (CCMR)
MY WALL

42. New Features in Version 9
Care Coordination Medical Record (CCMR)
Analytics
Clinical Quality Measures
Dashboards by zip code and region, analysis of local results vs national trends
Population Health Alerts

43. New Features in Version 9
Care Coordination Medical Record (CCMR)
Able to see utilization and financial information by patient and population
Integrates with CMS claims data
Analytics
Community level performance
Provider level performance
Numerator/denominator and exclusions
MU measures
Community defined measures

44. New Features in Version 9
Care Coordination Medical Record (CCMR)

45. New Features in Version 9
Care Coordination Medical Record (CCMR)

46. New Features in Version 9
Care Coordination Medical Record (CCMR)

47. New Features in Version 9
Care Coordination Medical Record (CCMR)

48. New Features in Version 9
Care Coordination Medical Record (CCMR)
Patient Engagement
Patient Surveys
eCW is recognized by NCQA for patient satisfaction surveys
Printable action plan for the patient (also can publish to the Patient Portal)

49. eBO 6 82 new canned reports 400 new meta data elements New features
Automation
Dashboards
Productivity

50. Revenue Performance Management (RPM)
eBO 6
Revenue Performance Management (RPM)
Scheduling – graphics and lag (time to bill)
Copay report- are you collecting what you should?
Charge entry w/ lag
Rejection avoidance

51. Revenue Performance Management (RPM)
eBO 6
Revenue Performance Management (RPM)
Daysheets will include custom payment types (currently under ‘other’)
Claim submission dashboard
Claim follow up
drill down to claim status to see what was last done
trending

52. Revenue Performance Management (RPM)
eBO 6
Revenue Performance Management (RPM)
Contract management – fee schedule allowable compared to actual payment received
Denial management

53. eBO 6 Financial Reports Financial analysis
Year to year report with added options
Honors fiscal year
Graph with days in A/R
Aging
Historical aging by payer (can retrieve A/R responsibility by date)
By transfer date
Aging buckets up to 360 days

54. eBO 6 Financial Reports Denials dashboard Month End Console
Automated month end process
Fully customizable

55. eBO 6 Productivity Reports Provider idle time analysis
3rd next available slot (PCMH requirement)
Vacant slot fill rate analysis
Time based provider productivity
Locked notes analysis

56. eBO 6 Productivity Reports Practice productivity
Cycle time (how much time provider spends with a patient
Real time data that will identify bottlenecks

57. OCHIN Practice Services
Contact Information
OCHIN Practice Services
Ingrid Bongers
707 SW Washington Street Suite 1200 • Portland OR • Phone • Fax: •