1. Next Generation Infrastructure Microsoft Architect Insight 2006
Richard Hall I Chief Technology Officer, UK
© 2006 Avanade. All rights reserved

3. Enterprise Windows Solutions
As of December 2005, Avanade has more than 4,000 employees in 38 locations We have delivered (or are delivering) projects for more than 1,800 customers
Avanade Europe
Almere
Barcelona
Edinburgh
Helsinki
Kronberg
London
Málaga
Madrid
Milan
Oslo
Paris
Rome
Stockholm
Zurich
Avanade Americas
Seattle
San Francisco
Chicago
Dallas
Boston
New York
Toronto
St. Louis
San Antonio
Nashville
Kansas City
Cincinnati
Avanade Philippines
Manila
Avanade India
Mumbai
Bangalore
Hyderabad
Avanade Asia
Bangkok
Kuala Lumpur
Singapore
Tokyo
Avanade Australia
Sydney
Melbourne
Brisbane
Canberra

4. ‘During absolutely the worst downturn ever, Avanade is growing like a weed’
Avanade is ‘both a partner of Microsoft and a very good customer’ whose information workers ‘are all actually IT professionals themselves out serving clients and live in both of these camps, as information workers looking for personal productivity, as IT professionals learning to enhance the productivity and connection between people and information in the customers that they serve.’
- Steve Ballmer, CEO Microsoft

5. Everything changes … 1987 British Telecom CSS application
Lights out datacentre and operations bridge
Expert system event-based management
Scalable, resilient, rationalised architecture
Central view of customer record
Shared service to all departments
Mission critical culture
1987
British Telecom
CSS application
IBM 3070 mainframe
Bespoke solution

6. Infrastructure as Burden
Why are so many CIO complaints infrastructure related?

7. Satisfying stakeholders? Infrastructure pressures
Asset or Liability?
Satisfying stakeholders?
Business aligned?
Infrastructure pressures
Cost effective?
Predictable?
Competitive?

8. Technology Platform
Infrastructure serves many functional purposes today:
Network operating system (resource access, directory, security)
Fixed and mobile desktop provision
Application platform (server, storage, network)
Messaging and enterprise bus ( , middleware, quality of service)
Added resilience, scalability, continuity, management, archive and audit

9. Application Platform – The Big Picture
Application logic
Channel to user
Server, storage and
network platform
Service delivery tools
Service delivery people
Line of business applications
Integration and security
Management tools and process

10. Pain Points
Cost of administration: proportion of fire-fighting versus evolution
Deploying, patching, securing, retiring: still plagued by shelf-ware
Often no clear service level and value to business
Unable to drive costs down while delivering new functionality

11. Cost Elimination Pyramid
Service
constraints
Automation
Virtualisation
Application
constraints
Migration
Consolidation
Rationalisation
Discovery and asset management

12. Development Environment
Virtual / Physical Mix
Virtual Environment
Physical Environment
Development Environment
Build Test
Functional Test
Performance /
Availability
Pre-production
Production

13. Agility is Not Enough …
Agility is one of the important factors to deliver business value but is not sufficient and can be seductive
Must be accompanied by operational excellence
Must be business aligned or face rationalisation
Must be driving down cost while delivering appropriate quality
Must be supporting processes for all stakeholders

14. Freedom Versus Control
A delicate balance

15. Control
Audit
Compliance
Cost reduction
Regulation
Security
Service levels
Simplification
Utilisation

16. Freedom
Acquisition
Business volatility
Diversity
Flexible working practices
Individual choice
Innovation
Mobility and new devices

17. Infrastructure as Asset
What will the next generation look like?

18. Growth of Windows
Continued growth of Windows in enterprise market both proportion and significance of platform
Maturing proposition: operating system, database, middleware, development
Innovation: mobility, collaboration, communication
Driving cost out of infrastructure and development
Balancing freedom and control

19. IT Polarisation Commodity Competitive edge Standardised Bespoke
Reliable
Process- and Service-driven
Bespoke
Pioneering
Results driven

20. Changing Landscape of Service Delivery
Rapid and varied polarisation across the enterprise
Increase of industry-wide platforms, shared service and white-labelling models
Fewer comprehensive outsourcing deals
Move to process- based multi-sourcing
Convergence of IT and communication in all forms
Value added infrastructure expectations

21. Delivering Business Value
Emerging trends for premium infrastructure

22. Three Examples
Internal utility
Future desktop
Information management lifecycle

23. Internal Utility Automated provision and repurposing in minutes
Blend physical and virtual deployment
Lights out operations and low intensity maintenance cycle
High performance computing-dedicated farms
Grid deployment over existing estate

24. Key Technologies Microsoft: Dynamic Systems Initiative (DSI)
Windows Compute Cluster
Avanade:
Dynamic Systems Framework (DSF)
Automated Build Framework (ABF)
Avanade Grid Asset (AGA.NET)

25. Future Desktop Spans multiple channels and devices
Fixed desktop, laptop, mobile device, games console
Common technology platform and delivery (Windows and .NET)
Adaptive to delivery channel
Functionality, appearance, access and security controls
Communication hub
, Instant Messaging, Voic , Audio/Video conferencing, Voice over IP, PBX telephony
Presence as the key enabler

26. Information Management Lifecycle
SQL Server 2005 opportunity
InfoWorker opportunity
Extract,
Transform,
Load
Store
and
Query
Analyse
and
Report
Integrate
User
Delivery
Embedded Business Intelligence
Design to operate

27. The Avanade Proposition
Accelerating delivery and driving value

28. The Analyst Curve
Hype
Potential
Maturity
Crash
Time

29. The Avanade Line Solutions Assets Potential Early adoption Exploration
Time
Launch Date

30. Avanade Technology Asset Family
ACA Transformation
ACA Lifecycle
ACA Integrator
(Technology Preview)
ACA Factory
ACA
.NET
Portal
Devices
Analytics
ACA Dynamics System Framework (DSF)
Avanade Connected Methodology (ACM)

31. Solutions Portfolio INFORMATION MANAGEMENT
BUSINESS INTELLIGENCE
Performance Management
Customer Intimacy
Supply Chain & Procurement Analytics
ENTERPRISE COLLABORATION
Self-Service Applications
Knowledge Management
SAP Information Management
SECURITY
Enterprise Risk Management
Identity and Access Management
ENTERPRISE BUSINESS APPLICATIONS
ENTERPRISE
INTEGRATION
Business Process Management and Monitoring
Application Integration
Data Integration
Information Integration
Service-Oriented Architecture
SAP Integration
MICROSOFT DYNAMICS
Customer Relationship Management
Enterprise Resource Planning
APPLICATION DEVELOPMENT
Custom Development
Web Applications
Mobile/Smart Client Applications
Application Migration
APPLICATION MANAGEMENT
Design, Development and Management
Migration
Portfolio Transformation
INFRASTRUCTURE TRANSFORMATION
INFRASTRUCTURE
Platform Migration
Desktop Transformation
Infrastructure Management
Enterprise Communications
SAP Infrastructure
Lotus Notes to Microsoft Migration

32. Software Lifecycle - Overview
Solution Development
Delivery Management
Development
Extensions
Methodology
Integration
Software
Lifecycle
Platform
Development
Guidance
Project
Management
Integration
Infrastructure
Provisioning
Industrialised
Software
Development
Technology Infrastructure

33. ACA Lifecycle – Overview
Solution Development
Delivery Management
VS Team Foundation
Continuous Integration
Team Build
Check-in Policies
VS Team Foundation
Custom Process Templates
ACM Integration
Work Item System Extension
Visual Studio
Team System
VS Team Suite
Integrated IDE Tools
Test Suite, Profiling, Analysis,
Modelling Tools
MS Project Server & Time
Planning
VSTS Connector
Reporting Enhancements
Estimation Tools
ACA Lifecycle
ACA DSF
Automated Build Framework
Virtualisation
Platform Integration
Version Management
Technology Infrastructure

34. The Role of Architect
Seizing the day

35. Avanade Definition An architect:
Communicates to all stakeholders
Builds confidence in team and solution
Accelerates a project towards successful delivery
Addresses and manages risks throughout the implementation
Designs for appropriate quality, manageability and evolution
Architects have a passion for delivering technology that is actually used to best business advantage

36. Architect Contribution 1 / 2
Assess polarity
Balance control and freedom
Bridge development, infrastructure and operations communities
Drive operational excellence throughout
Communicate business value

37. Architect Contribution 2 / 2
Avoid checklist approach to governance
Build stakeholder commitment
Clearly define roles (for individuals and suppliers)
Continuously improve
Communicate business value

38. Contact www.avanade.com/uk Richard Hall E: richardha@avanade.com