1. What is Infrastructure Optimisation and Why should you care?
Jeff Alexander | IT Pro Evangelist | Microsoft Australia

2. What Will We Cover? Infrastructure Optimization – 3 models
Focus Today: Core Infrastructure Optimization Model
Infrastructure Challenges
Levels of the Core IO Model – Where You Fit
Benefits of the Core IO Model

3. Agenda Reviewing IT Challenges
Examining the Core Infrastructure Optimization Model
Enhancing the Process with MOF and ITIL
Using Scenarios

4. IT Complexity And Cost

5. Infrastructure Optimization Model
Key
Enablers
Portals
Search
Messaging
Forms
Access
Identity
Presence
Rights Mgmt
IT & Security Process
Development
Application Platform Model
Data Management
Slide Title: Infrastructure Optimization Model
Keywords: IO, Business Process, Core, Application
Key Message: An overview of the entire IO Model.
Slide Builds: 4
Slide Script:
The vision of Infrastructure Optimization, or IO, is to help customers realize the value of their IT infrastructure, to make the IT infrastructure a strategic asset that enables agility within their organization, and, ultimately, to help them create an infrastructure for a “people-ready business.” This is the All Up view of the Optimization model.
[BUILD1] The Application Platform Model describes those processes involved in delivering applications. Included in the scope of the Application Platform is data management, business process, and business intelligence.
Data management is defined as the ability to access and process data. Business Process includes the concept of Service Oriented Architecture (SOA). This describes how businesses can manage their processes, integrate applications and legacy systems, and connect to trading partners and customers through process automation, optimization through process management, and real-time visibility. Business Intelligence is a set of technologies required to provide easy-to-use information directly where individuals work, collaborate, and make decisions.
[BUILD2] Business Intelligence also plays a role in the Business Productivity Model. This model is a set of technologies that helps streamline the management and control of content, data, and processes across all areas of a customer’s business. It helps simplify how people work together, makes processes and content management more efficient, and improves the quality of business insight while enabling IT to increase responsiveness and have a strategic impact on the business. In addition to Business Intelligence, Business Productivity encompasses Enterprise Content Management and the Communication/Collaboration infrastructure.
[BUILD3] Finally, the Core Infrastructure Model involves the underlying IT roles of Security, Networking, identity and access management, device management, and data protection/recovery.
[BUILD4] Key enablers are the linkages between the models that are necessary to drive actualization of the cross-model capabilities. Transcending all the models are IT, as well as Security Processes and, where applicable, development strategies.
Slide Transition: This series will focus in closely on the Core IO model.
Slide Comment: Additional Information:
SOA and Business Process
Business
Productivity
Model
Business Intelligence
Enterprise Content Management
Communication and Collaboration
Core
Infrastructure
Model
Security & Networking
Identity & Access Management
Desktop, Device & Server Management
Data Protection & Recovery 5 5

6. Core IO Model Identity and Access Management
Desktop, Server and Device Management
Security and Networking
Data Protection and Recovery
CROSS-MODEL ENABLERS
Identity
Presence
Rights Mgmt
Network Access 6

7. Agenda Reviewing IT Challenges
Examining the Core Infrastructure Optimization Model
Enhancing the Process with MOF and ITIL
Using Scenarios

8. Infrastructure Optimization Model
Managed and
consolidated IT
infrastructure
with maximum
automation
Fully automated
management,
dynamic resource
usage , business
linked SLAs
Managed IT
infrastructure
with limited
automation
Uncoordinated, manual
infrastructure
More Efficient Cost Center
Business Enabler
Strategic Asset
Cost Center

9. Infrastructure Optimization - Notes
Managed and
consolidated IT
infrastructure
with maximum
automation
Fully automated
management,
dynamic resource
usage , business
linked SLAs
Managed IT
infrastructure
with limited
automation
Uncoordinated, manual
infrastructure
More Efficient Cost Center
Business Enabler
Strategic Asset
Cost Center

10. Core IO Model in Action Manual Decentralized No Policies No Standards
No Monitoring
IT Reactive
Standards
Desktop and Server Policies
Security Policies
Perimeter lockdown
Internal security may be vulnerable
Highly Integrated Environment
Fully Automated
Self-Provisioning
Infrastructure is a competitive advantage
Management costs low
Security is pro-active
Zero-Touch Deployments

11. Core IO Model in Action - Notes
Manual
Decentralized
No Policies
No Standards
No Monitoring
IT Reactive
Standards
Desktop and Server Policies
Security Policies
Perimeter lockdown
Internal security may be vulnerable
Highly Integrated Environment
Fully Automated
Self-Provisioning
Infrastructure is a competitive advantage
Management costs low
Security is pro-active
Zero-Touch Deployments

12. What is the Destination?
Dynamic Systems will result in reduced costs, improved reliability, and increased responsiveness across the entire IT life cycle
Faster, more efficient development resulting in IT systems that are Designed for Operations
Responsive, policy-driven IT systems that are self managing, reliable and cost effective
SLAs that are met or exceeded resulting in satisfied business units and productive end users

13. Agenda Reviewing IT Challenges
Examining the Core Infrastructure Optimization Model
Enhancing the Process with MOF and ITIL
Using Scenarios

14. MOF and ITIL ITIL® Microsoft through MOF defined many ITIL principles
MOF is a foundation to comply with SarbOx, HIPPA, ISO, and other regulations
Microsoft through MOF defined many ITIL principles
MOF makes Microsoft ITIL-Compliant
MOF and ITIL provide common IT Service Management taxonomy
MOF applies ITIL to Microsoft products
MOF makes ITIL actionable on the Microsoft Platform
ITIL®

15. MOF and ITIL in IO Detailed View Reactive Ad hoc Problem-Driven
“Avoiding Downtime”
Reactive
Stable IT
Request Driven
Change Management and Planning
“Keeping It Running”
Proactive
Accountable
Increased Monitoring
Formal Change Management
SLA’s
Predictability
“Quality Driven”
Proactive
Optimizing Costs and Quality
Agile
Self Assessing
Continuous Improvement
“Taking The Lead”
Detailed View

16. Agenda Reviewing IT Challenges
Examining the Core Infrastructure Optimization Model
Enhancing the Process with MOF and ITIL
Using Scenarios

17. Scenario No server based identity management
No password standards, users as admins
Active Directory central authentication
Security templates but no GPOs
Group Policy deployed and enforced
Security templates manage systems
Centrally manage user provisioning across heterogeneous systems

18. Scenario Many desktop images Multiple versions of OS and Office
No management Standards
Standardized desktop images
Single OS and Office
Mission Critical Server Monitoring
Standardized modern desktop images
Automated Software Distribution
Application Compatibility Solution
Current version of OS and Office
Desktop is part of business integration
Fully Automated IT management

19. Scenario Limited, ad-hoc, lack of standardization
Limited or no monitoring
Some automation and standardization
Antivirus, Firewall, standard images
Defense-in-depth widely deployed
Networks secured, services monitored
Automated, central management
Security updates, images - everything

20. Scenario User data not centrally stored or archived
Decentralized backup, untested recovery
Standardized network storage (MyDocs)
Server backup, tested server recovery
User data stored and synced to server
Company level backup and recovery
Self-managed backup and recovery of all data

21. Sample Solutions Accelerators
Business Desktop Deployment Solution Accelerator 2007
Application Compatibility and Active Directory Migration Toolkits
Slide Title: Sample Solutions Accelerators
Keywords: Solution Accelerators
Key Message: These solution accelerators can help you upgrade your infrastructure
Slide Builds: 0
Slide Script:
First, to simplify deployment, the Microsoft BDD Solution v2.5. Business Desktop Deployment consists of two solutions: Standard Edition, using Lite Touch methods for organizations without SMS-managed client networks, and Enterprise Edition, using Zero Touch methods as a fully automated solution for SMS-managed environments.
Second, to improve application compatibility, there is the Application Compatibility Toolkit v4.0
Third, there are tested and proven Infrastructure deployment and Migration Solution Accelerators. This includes solution accelerators for software updates, service monitoring, upgrading and consolidating server workloads, security, and interoperability. Please see for a comprehensive list.
Fourth, the Microsoft and Partner Infrastructure Optimization Services Portfolio.
Fifth, the Microsoft Operations Framework service and delivery solutions.
Slide Transition: Now lets review what we’ve covered in this session.
Slide Comment:
Additional Information:
Microsoft Infrastructure deployment and migration Solution Accelerators
Microsoft & partners infrastructure optimization services
Microsoft Operations Framework service delivery solutions

22. Session Summary Identify where you are in the Core IO Model
Identify the biggest challenges
Create a plan that uses solutions

23. Introducing: TechNet Plus Direct!
All the benefits of TechNet Plus for 30% less,
TechNet Plus Direct subscribers receive…
• Online Benefits Portal – New!
• Immediate download access: software and betas – New!
• 2 free Professional Support Incidents
• Managed Newsgroups and Online Concierge
• The TechNet Library containing the KB, security updates, service packs, resource kits, and more
…TechNet Plus Direct is available exclusively online without media shipments
Available Now!
For more information please visit 23

24. Where Else Can I Get Help?
Live Events and Online Webcast series
Microsoft Professional Blogs Directory
Chats, Newsgroups, Forums and Virtual Labs
Local Locator for Professional User Groups 24