1. ACTIVITY BASED OFFICE
There is a lot of changes in working culture – and these are seen by us as a thrilling opportunity.
The spread of mobile working enables not only more effective use of space but also more extensive changes in work practices.
There has been a move from personal rooms to open plan offices, and today we are experiencing the boom of so called activity based offices.
This trend has reduced the size and number of individual work desks. Work involves a lot of different types of meetings and interactive situations.

2. NEW WAY OF WORKING
anywhere
anytime
growing importance of social interactions
- work is done in many different places; home, cafe's, office, car, airport etc.
- traditional 9 to 5 working day will disappear
- office will be more like a meeting place
- work is measured through tasks, not through working hours
- huge change in management culture
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3. REVOLUTION OF WORK
2010 – activity based office
2000 – mobile work in office
1970 – personal rooms, computers
1920 – industrial open plan office
1940 – manager’s rooms
1960 – office landscape
1920’s – Large open plan offices - desks were arranged in industrial manner. Work was efficient / closely controlled. (America).
1940’s – Managers move to personal office rooms. Own room becomes a status symbol (Martela was founded in 1945).
1960’s – German ’Bureaulandschaft’, Office landscape, lowers hierarchy in the office and supports team work. (> also in N-Europe).
1970’s – Because of strentghtened employee rights - the office landscape less popular.1980’s – Economic growth and new technology
2000’s – Through mobile technology - workers were able to carry the office with them. There was less need for physical space.
The Northern way to design spaces for different work tasks became more common.
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4. IMPORTANCE OF SPACES
communicate values and visions
Skype, Stockholm, Sweden
brand building
World Design Capital 2012 Helsinki, Finland
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role in competing for the best employees
Lego, Billund, Denmark
companies can communicate about their values and visions through their spaces – and show appreciation of the employees
spaces are an important part of the brand of the corporation
spaces will be more important in the tough competition of best employees

5. CONCEPT FOR ACTIVITY BASED OFFICE:
Our concept to ABO
We have developed it during past years within close cooperation with different professionals.

6. CONCEPT IDEA The office is still the core of working environment
The office floor plan is based on user studies
Visually inspiring
Instead of a standardised workstations, there are various possibilities for individual work, as well as a variety of places for different encounters
Facilities to support the new way of working
The whole office is being used as a workspace
Efficiency and space-saving
The office is still the core of working environment
The office floor plan is based on user studies
Visually inspiring
There are various possibilities for individual work
Facilities to support the new way of working
The whole office is being used as a workspace
Efficiency and space-saving

7. BENEFITS ALL WORKING DAY Employee self estimate Away Temporarily away
Collaboration
Individual work
Activity Based Office can increase space utilization efficiency by up to 40 percent.
Workspace Oy ja Rapal Oy, 2011.
If the in addition the energy efficiency of the is significantly improved, the carbon footprint of the real estate may decrease by 70%
According to studies, activity based offices
Improve work efficiency and well-being at work.
Improves information flow between people - less unnecessary interruptions.
Facility related costs are reduced as the need for space is reduced to match the real need.
about WORKING DAY survey
(Finnish Board of Education, Facilities utilisation study)
Senaatti-kiinteistöt / DEGW, 2006

8. MANY DIMENSIONS
Inspiring Office is a model for flexible space planning. It can be viewed from different viewpoints:
And of course – the target is that it provides solutions for both the company’s and the individual’s needs.

9. MANY DIMENSIONS Specifying Planning Implementation Maintenance
Recycling
Public
Semi-public
Private
Free interaction
Intensive collaboration
Intensive individual work
Short term drop-in
Seating
Tables
Storage
Space dividers
Other furniture
Social
Physical
Virtual
Anchors
Connectors
Collectors
Navigators
we can look at ….different people types: navigators, anchors, connectors and collectors.
from the zone perspective, the user rights and user types vary greatly between public, semi-public and private zones
Or the physical, social and virtual space requirements
Lifecycle of an office
Furniture point of view

10. Anchors Connectors Collectors Navigators
Anchors & Connectors both spend their time in the office
Collectors and Navigators both spend their time in the field
Mobile employees mainly come to their office in order to meet members of their work teams
Designers of office premises must also be familiar with the work profile of mobile employees
The four personalities comes from a study conducted by The Finnish Institute of Occupational Health, Martela was taking part in the study.

11. ANCHORS
spend all their days in the office, doing most of their work while sitting behind their desks
ergonomic solutions play an important role in the design of anchors’ workstations
as many of the tasks require concentration there should not be any sources of distraction in the surroundings
spend all their days in the office, sitting behind their desks
ergonomic solutions play an important role in the workstations
anchors should have an operating environment with only a minimum amount of negative distractions
Chief Accountant, …..

12. CONNECTORS
spend half their working days in different premises of the organisation, such as conference rooms, cafes and at their colleagues’ workstations
a connector’s workstation must contribute to interaction and collaboration and in its design consideration should be given to virtual links and the physical space itself
the workstation must provide a venue for brainstorming and planning sessions and it must also be possible to leave marks of this work, such as wall boards describing different stages of a project
Connectors spend half their working days in different premises of the organisation
They ‘leave their coat on the back of their chair and go’.
In their work, the focus is on interaction inside the organisation and collaboration between different departments of the organisation.
Product Development Manager …
the workstation must provide a venue also for brainstorming and planning sessions

13. COLLECTORS
are responsible for the organisation’s relationship with the outside world
spend at least half their working week in meetings with customers, in other offices of the organisation or in what are called third places, such as cafes and clubs
the office provides them with an important fixture around which their working week revolves
a collector’s workstation must be suited for both efficient interaction and concentration
collectors bring important information, business and new contacts to the office.
Collectors are constantly on the move and in constant communication with others.
Sales people
Workstation must be suited for both efficient interaction and concentration – interactive hot desking alone is not enough

14. NAVIGATORS
are often the key persons of the organisation and they have extensive responsibilities
in their own office, navigators are considered as ‘visitors’
the office must be flexible and it must be possible to set up the workstation quickly and easily
premises solutions also help to achieve a situation where navigators do not consider themselves as ‘undesired visitors’
key persons of the organisation
business developers
The office must be flexible
We should aim to achieve a situation where navigators do not consider themselves as ‘undesired visitors’

15. WHICH GROUP DO YOU BELONG ?
Now question:
if you are to put yourself in one of the mentioned personalities – where would you belong?
Anchors
Connectors
Collectors
Navigators

16. Public Semi-public Private
The degree of openness of each zone depends on who is allowed to work there
Public
Semi-public
Private
The three zones comes from a study conducted by The Finnish Institute of Occupational Health, 2012 where we took part.

17. PUBLIC ZONE
open to everybody and its premises and services are accessible to all in accordance with jointly agreed rules
often a customer service space for external or internal customers
often houses conference facilities and facilities for joint activities and premises that go together with them, such as entrance halls, exhibition rooms and cafes
open to everybody in accordance with jointly agreed rules
often a customer service space for external or internal customers

18. Entrance hall

19. Entrance hall

20. Entrance – waiting area

21. Cafe

22. Entrance – waiting area

23. SEMI-PUBLIC ZONE
often consists of different types of conference and meeting centre, cafes, etc.
zone is used by invited guests and the organisation’s own members and it also provides a venue for representative purposes
includes open workstations, conference rooms, the staff rooms and corridors
Zone is used by invited guests and the organisation’s own members
Also used for representative purposes

24. Meeting room

25. Staff room

26. Conference room

27. Auditorium

28. Staff room

29. PRIVATE ZONE
reserved for personnel and it is used by all staff members
visitors may not enter the private zone
the zone may have areas where distractions are permitted but also areas where distractions are not allowed
typically includes project rooms, quiet workspaces and walled offices
Only for own staff.
Interference is the biggest ergonomic problem in open plan office
According to different studies we spend approx. 25% of our time dealing with unnecessary interruptions. (2009, Basex)

30. Library – quiet workspace
The instructions should have a positive tone; instead of stating ‘No talking’, we should say ‘Here you can concentrate on your work’.

31. Project room

32. Quiet workspace

33. Small and single rooms

34. Telephone booth

35. 2. FLOOR
4. FLOOR
20% saving of space
1. FLOOR
BASEMENT
3. FLOOR

36. REALISATION OF ACTIVITY BASED OFFICE
The implementation starts with defining the need.

37. REALISATION OF ACTIVITY BASED OFFICE
The office has to be living - the office has to change as the need and working changes!
The current status must be measured and reported.
After implementation, measurements must be done again. Corrective actions must be made if needed.
In the long run, measurements should be done with chosen intervals in order to recognise the need for change and plan and implement required changes. .

38. FURNITURE SOLUTIONS More interaction Less concentration
More concentration
Less interaction

39. FURNITURE SOLUTIONS More interaction Less concentration
More concentration
Less interaction

40. ELEMENTS OF SUCCESSFUL ACTIVITY BASED OFFICE*
Activity Based Office is the platform for various interactions and functions for the knowledge workers, as well as their customers and other stakeholders.
Employees are satisfied with the Activity Based Office when they have the opportunity to withdraw to areas of quiet work or spaces supporting privacy.
Activity Based Offices aim for facilities high utilization rate that support various activities.
A common set of rules enhance the use of Activity Based Office.
Activity Based Office is the platform for various interactions and functions for the knowledge workers, as well as their customers and other stakeholders.
Employees are satisfied with the Activity Based Office when they have the opportunity to withdraw to areas of quiet work or spaces supporting privacy.
Activity Based Offices aim for facilities high utilization rate that support various activities.
A common set of rules enhance the use of Activity Based Office.
User-driven Facilities, Finnish Institute of Occupational Health, 2012
*User-driven Facilities, Finnish Institute of Occupational Health, 2012

41. Working environment for 28 persons 14 fixed work stations
High mobility, high flexibility
IT COMPANY
Working environment for 28 persons
14 fixed work stations

42. Working environment for 28 persons 24 fixed work stations
No mobility, high privacy
LAWYER´S OFFICE
Working environment for 28 persons
24 fixed work stations

43. Working environment for 20 persons 5 fixed work stations
High customer focus, representation
NOTE - if you are to loose your own workstation in new ABO – you are getting many different ones instead !
SALES COMPANY
Working environment for 20 persons
5 fixed work stations

44. In the end – video of one of our customer, a big bank HQ for 2000 people, which we are to complete in the end of 2013.
Enjoy this Activity Based Office animation film done by the architect office.