1. In order for Indiana Fire Juniors to communicate quickly and accurately with all the teams we have asked that you communicate through GotSoccer using the support ticket system. To follow are the pages that explain the steps on how to use the system. Support Tickets should be used for the following administrative team requests: 1.All requests to change or add to any training schedule. 2.All requests for prior approval of a weeknight game. (In advance of submitting a ticket to the league for game scheduling. This includes friendlies.) You do not need to submit a ticket for any weekend league game. Please remember that ½ of your league schedule can be played at Grand Park and is included in your players club fees. Anything above that amount is charged to the team budget. Contact Indiana Fire Juniors via Support tickets in GotSoccer

2. Login to GotSoccer www.gotsport.com/asp/users/login_menu.asp and click login at Teams & Team Officials Enter team account username and password

3. Team Home Page Click account assistance from the gray menu bar

4. Open a Support Ticket Click Open a Support Ticket

5. Submit the ticket Choose the middle option – Indiana Fire Juniors. Type your name and your email Choose what it relates to – choose other if you are not sure. Be specific in your request and always include a game number, date/time/teams. The more information you can provide the better we can respond. Don’t assume we know which team you are with, always tell us who you are. Click submit

7. Reading responses Check back in your got soccer account by clicking the account assistance menu item again. You can add another comment to an open support ticket for a follow up response. If we close the ticket and you need further assistance open a new ticket. Be sure to always choose Indiana Fire Juniors not GOT Soccer or Indiana Soccer or we won’t see your request.