1. ©2013 Cengage Learning. All Rights Reserved. Business Management, 13e Managers and Managing 1.1 1.1 The Role and Work of Managers 1.2 1.2 The Historical Development of Management 1.3 1.3 Managing in the Twenty-first Century CHAPTER 1

2. ©2013 Cengage Learning. All Rights Reserved. Business Management, 13e 1.1 1.1The Role and Work of Managers GOALS ● Define management and the functions all managers complete. ● Differentiate the work of several levels of management. 2 CHAPTER 1

3. ©2013 Cengage Learning. All Rights Reserved. Business Management, 13e Moving Into Management ● The changing nature of management ● Management activities 3 CHAPTER 1

4. ©2013 Cengage Learning. All Rights Reserved. Business Management, 13e Management Functions ● Planning ● Organizing ● Implementing ● Controlling 4 CHAPTER 1

5. ©2013 Cengage Learning. All Rights Reserved. Business Management, 13e The Work of Managers ● Managers and nonmanagement employees ● Levels of management 5 CHAPTER 1

6. ©2013 Cengage Learning. All Rights Reserved. Business Management, 13e ©2013 Cengage Learning. All Rights Reserved. How Managers Spend Their Time 6 CHAPTER 1

7. ©2013 Cengage Learning. All Rights Reserved. Business Management, 13e 1.2 1.2The Historical Development of Management GOALS ● Describe historical changes in management that led to the beginning of management science. ● Describe four different philosophies that have been used to manage organizations. 7 CHAPTER 1

8. ©2013 Cengage Learning. All Rights Reserved. Business Management, 13e Management through the Ages ● The earliest forms of management ● The Industrial Revolution 8 CHAPTER 1

9. ©2013 Cengage Learning. All Rights Reserved. Business Management, 13e Changing Approaches to Management ● Management science ● Theories of management ● Classical management ● Administrative management ● Behavioral management ● Quality management 9 CHAPTER 1

10. ©2013 Cengage Learning. All Rights Reserved. Business Management, 13e 1.3 1.3Managing in the Twenty-first Century GOALS ● Describe ways that the workforce and work are changing. ● Discuss important factors that influence the management strategy of an organization. 10 CHAPTER 1

11. ©2013 Cengage Learning. All Rights Reserved. Business Management, 13e Changes and Challenges for Managers ● Workers ● Work ● Competition ● Technology 11 CHAPTER 1

12. ©2013 Cengage Learning. All Rights Reserved. Business Management, 13e ©2013 Cengage Learning. All Rights Reserved. Projected Changes in the Age of the U.S. Workforce 12 CHAPTER 1

13. ©2013 Cengage Learning. All Rights Reserved. Business Management, 13e ©2013 Cengage Learning. All Rights Reserved. Projected Changes in the Ethnicity of U.S. Workforce 13 CHAPTER 1

14. ©2013 Cengage Learning. All Rights Reserved. Business Management, 13e Developing a Management Strategy ● The business ● The work ● The business environment ● The management 14 CHAPTER 1

15. ©2013 Cengage Learning. All Rights Reserved. Business Management, 13e ©2013 Cengage Learning. All Rights Reserved. Developing a Management Strategy 15 CHAPTER 1

16. ©2013 Cengage Learning. All Rights Reserved. Business Management, 13e Moving Into Management ● Challenging ● Exciting ● Demanding ● Rewarding 16 CHAPTER 1