Presentation on theme: "Online Hotel Reservation. The hotel industry seen a number of developments in the past decades due to the use of computers and internet. Millions of hotels."— Presentation transcript:
The hotel industry seen a number of developments in the past decades due to the use of computers and internet. Millions of hotels around the world now offering the facility of online reservation services due to its easy of use and convenience.
The hotel reservation system, also known as the central reservation system. This is a computerized system to store and distribute information of a hotels, resorts and lodging facilities.
Benefits of Online Hotel Reservation Saves your money. Instant answers to their availability inquiries. Time saving. No third- party commission fee.
Customers can 24 * 7 access the website and can make their booking as per the customer convenience. After the book performs, customer and hotel receive a confirmation as well. How it works?
The hotel booking systems are compatible for 18 hotel xmls including Expedia, GTA travel, Hotelbeds, Tourico, Travco, Special Tours, HotelsPro, transHotels, Miki Travels, Sun Hotels, Darina Holidays, DOTW, Asian trials and Versys. Hotel reservation process
Managing the record for the hotel rooms is a very difficult process for the hotel authority. This can be overcome through the use of online reservation facilities.
Reservations, rooms, clients, guests, services, fees, expenses, Invoices, advance payments, currency exchange and many more, quickly and easily.
Top Features of B2B / B2C Hotel Reservation System Global Hotel Rooms Inventory While dealing with global market, having global hotel room inventory is a must. Hotel reservation system software must be connected with top hotel inventory to provide best deals to global clients. B2C & B2B both the interfaces Being an online travel agency, you should always opt for a hotel reservation system that has the capability of B2B and B2C both the interfaces. There should be distinct identifier separating the B2B and B2C version of the hotel reservation system. This separation could be achieved through implementing customized customer interface with distinct features.
Top Features of B2B / B2C Hotel Reservation System Multiple Payment Gateways An excellent travel agency would be the one that has the capability of possessing multiple payment gateways. There would be some customers who would prefer paying through credit or debit cards and there would be other you would prefer using Paypal. There would be users who would change to another travel agency when he/she is unable to use their preferred payment option. CRM / Client Retention Tools One of the effective methods used by the hotel reservation system for retaining client is pushing the relevant content to them through mapping the hotels, cities and countries with the helps of a one stop shop in business home page. Google Map & Street View Option.
Top Features of B2B / B2C Hotel Reservation System Logs for the Agents An online travel agency is regarded to be excellent when it is capable of developing an excellent agent activity, which further simplifies the process of user behaviour analysis. The result of the analysis helps in determining the strong and weak points and also helps in product development. Graphical Booking Reports This gives agents a clear idea about the progress, which is happening on their front.
Team-work Project: Sharing Economy in Hospitality Industry: Internet, Social Media, IT solutions. Accommodation: Airbnb- https://www.airbnb.com: Taha & Waqar https://www.airbnb.com Carpooling: Uber and Lyft Companies: Mohammad & Bilal Submit by 17 th January via email: Hossein.Olya@bun.edu.trHossein.Olya@bun.edu.tr