1. TOWARDS CONTINOUS LEARNING ORGANIZATION NATIONAL DUAL TRAINING SYSTEM (NDTS) IMPLEMENTATION AT HICOM ENGINEERING SDN BHD By: AZMI WAHAP DSE 1 st Nov 2007

2. PRESENTATION CONTENT 1. Company Background, Strategic Direction and NDTS Alignment 2. NDTS IMPLEMENTATION  Program, Participants & Approach  Structure  Implementation Plan 3. Smart Partnership With Institution 4. Interim Benefits & Significant Enabler 5. Challenges, Solutions and Moving Forward

3. DRB-HICOM: PURVIEW OF HEADS (Company Reporting)

4. HICOM ENGINEERING Your Preferred Solution Provider

5. Foundry Operations – Gray (GG/FC) and Ductile (GGG/ FCD) grades, Machining Operations – Transfer and Flexible machining systems. Specializing in automotive castings ISO TS 16949 Quality Registration NATURE OF BUSINESS Manufacture of castings for automotive purposes. Machining and assembly of components for automotive purposes. BRAKE DISC EXHAUST MANIFOLD CRANKSHAFT BRACKET CALIPER QUALITY RECOGNITION

8. 2003- 2008 P D C A Policy Deployment Process Excellence Goals Priorities (2007/08) Excellence GAP STRATEGIC QUALITY PLANNING TQM Journey Annual Plan Customer Excellence POLICY DEPLOYMENT TEAMWORK MANAGEMENT BY FACT Strategic Quality Planning 1. Customer Satisfaction 2. Operational Excellence 3. Human Resource Development 4. Business Process Excellence VISION 2008 Preferred Solution Provider by 2008 MISSION 1.World Class 2.K-Employee 3.Technology 4.TQM VALUES 1.Customer Focus 2.Team Work 3.Global Thinking 4.Innovative 5.Integrity 6.Excellence

9. Why NDTS for HICOM Engineering ?  Strategic Solutions for: 1.Structured In-house human capital competency development. 2.Over dependency on foreign workers 3.Knowledge & technology sharing & networking. 4.Commitment for continuous learning and development.

10. Approach Step 1 – Retraining of Existing Workers Step 2 – Recruitment of School Leavers Programs Phase 1 - Machining Technology - Quality Assurance Engineering Phase 2 - Foundry Technology -Mould & Die - Industrial Mechanics NDTS IMPLEMENTATION

11. Internal Program Coordinator External Coordinator (Dual System Expert) Foundry Technology Mould & Die Machining Technology Industrial Mechanics Participants (9) Participants (10) Participants Quality Assurance Engineering HESB NDTS ORGANIZATION Program Industry Coach's IC

12. PartnershipPUSAT LATIHAN TEKNOLOGI TINGGI (ADTEC) Shah Alam Release MethodDay Release (Every Saturday) Content Ratio20% Theory at Institution 80% On Job / Practical at worksite Content Guide 1. National Occupational Skill Standard (NOSS) 2. In house Training Need Analysis (TNA) NDTS IMPLEMENTATION

13. IMPLEMENTATION PLAN HICOM ENGINEERING SDN BHD NDTS ACTIVITY SCHEDULE 2007

14. Note : Industrial Mechanics Program is scheduled for Phase 3 ( Jan 2008) PREPARED BY: AZMI WAHAPREV: NRDATE: 2OTH MAR 2007

15. SMART PARTNERSHIP WITH INSTITUTION MUTUAL BENEFITS INSTITUTE (ADTEC)  Instructors Exposure to industry business process  Exposure to industry best practices (HMS)  Exposure to latest industry technology  Gap Awareness 1. Instructors short term attachment at industry 2. Industry visit 3. Periodic sharing of industrial best practices HICOM ENGINEERING SDN BHD  Structured relevant knowledge transfer  Effective Utilization of Institute’s facilities  Theory and practical at institute  General understanding

16. INTERIM BENEFITS Tangible  Continuous Improvement in process and product Quality (lower product rejection, lower machine down time)  Increase in value added improvement ideas Intangible  Enhance technical knowledge in specific focus area e.g. equipment functions and machine maintenance  Higher confidence level – demonstrated through active participation in brainstorms activities  Improved morale and self motivation

17. CHALLANGESS ISSUESPRESENT SOLUTION 1. Production Constraint-surge demands and urgent operational problem (class cancellation)  Reschedule, replace class  In house ‘Study Group’ and ‘Review Session’ 2. Condensed / Tight program schedule  Priority content setting based on participation’s present ability 3. Insufficient social and methodological competency focus  Complement through in house employee participation program i.e. ICC and Autonomous Maintenance 4. Release of Industrial Coaches for weekdays training  In consultation with JPK to propose training on weekends

18. KEY ENABLER TO NDTS PROGRAM AT HESB KEY ENABLER Proper selection & high commitment Of participants & industry coaches Incentives for participants & coaches Support from JPK, ADTEC & GMI Flexibility of NDTS Approach Involvement in development of NOSS & NOCC Top Management Support In house Dual System Expert

19. INCENTIVES Participants  K-Worker Qualification  Travel claims & lunch / refreshment  Career enhancement Industry Coaches  Industry Coach Qualification  Networking opportunity  HRDF reimbursement on in house training session.

20. MOVING FORWARD HICOM Engineering Sdn Bhd  2 nd Phase training of Industrial Coaches  Expand Program (Foundry Technology) Expand NDTS to other companies in DRB-HICOM  HICOM Diecasting Sdn Bhd (Machining Technology, Quality Engineering, Die casting Technology)  PUSPAKOM Sdn Bhd (Vehicle Examiners)

21. Thank You for Your Attention