2. Printing and Processing INNReach Paging Slips INNReach Training : SearchOhio and OhioLink

17. What if… I can’t find the item? o Place the slip aside to do a second search at a later time. o Look up the barcode and see if the item is actually checked out. If it is you can either retain the hold so that it is caught when it returns or cancel the hold. o Cancel the hold. The title is right, but the barcode doesn’t match? o Transfer the hold by clicking F3 and entering the barcode on the paging slip. Click the ‘Transfer hold’ button and select the item that you actually found then process as normal. The title and the barcode are right, but when I scan it, it says there is no hold. o The borrowing patron has cancelled the hold. Return the item to the shelf. There’s an item request from our patron, but it came through INNReach? o Go to your regular check in screen and check in the item. It should produce a normal Hold Slip. Toss the INNReach paging slip.

18. Jessica Curtis INNReach Contact Westerville Public Library 614-882-7277 ext. 2191 jcurtis@westervillelibrary.org Printing and Processing INNReach Paging Slips