1. Personnel Management and Staffing Dr. Mark C. Humbert Director of Financial Aid, SUNY Oswego

2. Agenda Introduction Leadership Setting the Tone Human Capital – The team Human Resources

3. Introduction Who am I? Who are you? How do you hope to benefit from this session? Is there anything you hope we will talk about? Is there anything you hope we don’t talk about?

4. Discussion and Questions

5. Leadership Effective leadership is essential for effective personnel management and staffing Style matters Is it all about you? Are you sure? Do you really want to lead or do you just want the title? Get to know and understand those around you in the organization Influence, not authority Emphasis on growth and development…..of others! Model the way “What you are going to be, you are now becoming” Chester Dayton

6. Discussion and Questions

7. Setting the Tone Clearly articulate vision, values and expectations What are your non-negotiables? Our non-negotiables are to treat those we work with and those we serve as we would like to be treated. What is the theme of your leadership? How can people expect you to respond when they bring you a concern? “What went wrong, how do we fix it and how can we make sure it doesn’t happen again? “ “Mistakes are a part of life, it is our response to them that matters” “We don’t have problems, we have challenges” Chester Dayton What if this doesn’t work….and sometimes it won’t

8. Discussion and Questions

9. Human Capital The Team Broader category than personnel or staffing Talent Potential Implies value to the persons in our organization. Identify talent Develop talent Empower talent Evaluate talent

10. Discussion and Questions

11. Human Resources The nuts and bolts of personnel and staffing Know your HR system Know your HR personnel Recruiting Hiring Evaluating

12. Discussion and Questions