1. Lesson Five Section One Task 1 An Unpleasant Trip

2. Words & Expressions  1.Isle of Wight --an island in the south of England 怀特岛  2. Herbert Wilson  3.brochure --a thin book giving information about sth or advising sth a holiday/travel brochure 旅游指南

3. Words & Expressions  4.courteous --having or showing good manners; polite  5.beefburger --hamburger  6.exorbitant --much too high; unreasonable

4. Key to the Exercises  A.  1.The Isle of Wight.  2. They were not pleased with their hotel.  3. He decided to write to the Manager of Happytours.

5. Key to the Exercises  4. A travel agency.  5. The Hotel and travel arrangements.  6. They will never book any future holidays through Happytours.

6. BrochureMr. Wilson Hotel Service Food Atmos- phere Journey home comfortable, medium- sized, with a magnificent view of the sea courteous, old fashioned excellent relaxed, friendly 11.00 am ferry half a mile from the sea, with our room overlooking a car park The majority of the staff are foreigners and couldn’t speak or understand English strictly beefburgers and chips or fish and chips, wine at exorbitant prices didn’t get away till 6 pm